Panera Bread
| Address: | 275 NJ-10, Succasunna, NJ 07876, USA |
| Phone: | +1 973-927-6735 |
| Site: | panerabread.com |
| Rating: | 3.8 |
| Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 7AM–9PM |
Location
Photos 100
Reviews 32
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Lynn Anne Cutler
I have had nothing but truly excellent experiences here at the Panera in Succasunna. I will admit that I have not eaten much of whats on their menu - I am a creature of habit, and tend to get the same few foods when I come to eat. But the coffee, souffles, and most of the soups have been excellent (I am not a fan of their version of onion soup). I am much more impressed, though, with their hospitality. I have been here several times with a friend who has a disability that can make her very unpleasant to deal with (and very unaware of how much she may be keeping up the line!). This is one of those invisible disabilities, where you may or may not recognize it as one - you could interpret her behavior as just being entitled and nasty. Regardless, and no matter what I have seen her throw at them in the several times she has accompanied me here, the staff here has been nothing but patient and as accommodating as they could reasonably be. I was especially impressed with one lady - I believe her name is Pam - on one of my friends worst visits. Pam remained calm, smiling, and genuinely helpful and caring throughout the entire transaction. On another note, I occasionally need to come here to work (generally for a couple of days at the end of a semester) - several hours at a time. Sometimes I might eat breakfast and then lunch while working, other times I nurse a coffee the whole time. I never get any indication that I am unwelcome to do so, and I am so thankful for that. Also, I think the hotspot has become much better here than it was in past years - have had no issues connecting when needed. I know Panera is a chain, but this one is also a friendly, hometown dining staple. I hope it has a very long life here!
VI
Victoria Jankowski
Staff is young, poorly trained and as mentioned above, cares more about conversations between themselves and with their friends than helping customers. I was there for a meeting, so I was able to observe service over a long period of time. I waited til the line ran down to about 2 people before I went up to order and for five minutes I was bounced between the front cashier and the side cashier as they argued over who was going to help me. I ordered the turkey avocado sandwich and the avocado was old, brown and hard. The turkey was so dry it was hard as well. And the "lettuce" used was all stalk and no greens so it was bitter and the sandwich was mostly inedible. For the price I paid I almost hated to throw it out.
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Fried GodApples
I went in here on multiple occasions and I try to always avoid it. The only good thing about this place is the man who works there named Gary I think. Hes always very kind and very helpful, but the manger Jen is so far from that, either she just hates her job or she does not have time for a second cup of coffee in the morning because she is far from pleasant she huffs when you ask her politely for something and makes it seem like we are asking her to recite the French anthem in Korean. She is someone you listen to and think, poor employees, I would kick Jen right out and put Gary right in the manger spot, because I dont think most mangers huff when asked to do something.
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Helen Smith
This Panera disappoints compared to the Panera in ITC. My husband ordered the broccoli cheddar soup, it arrived a very orange color, when he tasted it, it was burnt. I ordered the watermelon feta salad, this consisted of seeds that I couldnt identify, fresh greens, and little or no feta cheese. The area to place dirty dishes was piled high, I wont go back again.
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Jackie Steinberg
If youre going to have a new employee taking orders, you should train them properly. It took about 5 tries with this guy, Chase. I had to tell him my order FIVE times, and he still got it wrong. When I got home, I was disappointed. PLEASE TRAIN YOUR EMPLOYEES!~
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Matthew Thomas
Ive always liked Panera. Ive been to Paneras across the country and the experience has always been a positive one. The Roxbury Mall location is as good of an experience as any. The staff is friendly and the food is prepared well. You can never go wrong eating here.
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Elisa Monterroso
I love panera and what makes it nice is when customer service reps are NICE. Pam you are the nicest most efficient employee panera of succasunna has. I enjoy coming in and looking forward to your amazing service. Thank you
K3
K3nny2911
I paid $4.70 for a strawberry-banana smoothie. It barely tasted like strawberries, if anything at all. Cashier had a horrible attitude when I chose not to tip with my change. Would not recommend going to this one.
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KRIS MCKENNEY
Gina was awesome very helpful and knowledgeable will definitely be coming back.food and service was great!!!! Everyone should eat here....thank you Gina for making my experience very pleasant..
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Megan Brennan
They were unorganized and frazzled. Our order was messed up and the staff was a tad rude. Would not recommend.
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Jose Miranda
My family and love going there. Good food for a good price. Is not the typical junk food chain restaurant.
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Jason Leinwand
Pathetic. Soup in a bread bowl was mostly bread, almost no soup, and half a sandwich was 2 bites.
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Lori Dingman
Love love love their good...Pam was very cordial and pleasant...always return for more...Lori D.
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Jeff Yablon
Its Panera. Thats not a great thing, but it sure isnt a bad thing, either.
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Garrett Stahl
Phenomenal people here. Pam couldnt have been more pleasant!
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Mark Samaan
I love the souffles for breakfast. Fast and friendly service
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Itza Sanz
Delicioso
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sunita Ramdeen
The food is delicious and the service is great!
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Andrew C
Average Panera. Nothing special or stand out.
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Jeremy M
Always fast service with great food
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Rachel Peterson
There were fruit flies everywhere
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Roger Del Russo
Lots of tables and quick service.
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paul mrozinski
Great food and drinks, free WiFi
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Chris Reilly
Good soup, bread and sandwiches.
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kelly osterman
Good food. Employees are nice
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Eric J. Hanna
Usually get orders correct.
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wayne smaling
Not what it used to be.
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A Private User
Great courteous staff.
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robin Huff
Too long of a wait
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Sherry Perrone
Great soup!
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Rose Wong
Very good
AN
Anna SantaMaria
