Address: | 837 1st Ave E, Shakopee, MN 55379, USA |
Phone: | +1 952-445-2188 |
Site: | kfc.com |
Rating: | 3 |
Working: | 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM |
NI
Nicole Tamke
Omg where to begin. We were there 6/11/2017 and arrived at 745pm. Did not get our food till almost 830. The girl working the checkout counter literally messed up everyones meal, we were not the only ones waiting, and the kitchen was utter chaos. To many young ass lazy kids with no brain. They messed our orders up. When we went to ask for the remainder of our food they argued! I am sorry but when you pay 20.00 for 2 snack boxes you damn well want all your food. I would not recommend this place if the crew that was here tonight are working. Service was awful, only my biscuit was fresh, the strips and popcorn chicken were dry and old tasting. Never again. Are there honestly no competent kitchen managers there that work evening?!?!? And the saddest part IT WASNT BUSY and they were NOT understaffed.
CA
Carissa Stimpfel
I have eaten at many, MANY fast food and fast casual restaurants in my life. Ive also worked for equally as many years in customer service, so I know good CS when I receive it. I stopped by this KFC on my way home from work last night to pick up dinner, and the brunette Jennifer Lawrence look-alike who took my order and complimented my necklace gave me what was possibly the best customer service of my life. She asked great leading questions to help me complete my order, was friendly, and extremely efficient. If she is new and not yet jaded, PROTECT AND SHIELD HER coworkers, so she never loses her charm. If shes been at it awhile and is still that upbeat and productive...well, then shes a better woman than I am. Two thumbs way, way up for her.
DA
David Port
The quality of this KFC is unbelievably horrible. The buffet, seems like a good deal at first, but the quality is well below the franchise standard. They serve what is essentially imposter chicken by adding cheap, low quality ingredients to the original recipe. Most of the items on the buffet are not the KFC items that you are expecting. The practice is to add generic items, I.e. potatoes, gravy, etc. combined with the old items that would normally be discarded at any KFC of integrity.
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Andrew Smith
This location used to have all-you-can-eat buffet. KFC hasnt been doing well for years. In Texas they were being shut down just as much as its happening here in Minneosta. Shame really but its mostly becoming a nostalgic place in history. The famous bowls are awesome. Cant beat the five dollar fill up plates!
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Crystal Fineday
0 stars.......The place was disgusting, was told they would restock fresh food and NEVER did. Cold chicken, no biscuits, crusty potatoes. My family and I purchased the buffet, and upon submitting a complaint, they sent me a $5 voucher! Not even a full buffet price, what a joke!
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Melissa Cataldo
Chicken was cold. Not much for food at the buffet at noon. The lady at the counter was very rude too. She was slamming the minister as she was taking our order and just seemed angry at us for being there. And we wont be back to any KFC. What happened to the Mac n cheese?
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Sandy Simmons
We had the buffet today. It was the worst experience at a KFC buffet I ha e ever had. They were not even that busy but couldnt manage to keep chicken, coleslaw and busicuits stocked in the buffet. We asked for biscuits twice and finally gave up waiting.
DA
Daniel Hoffeld
The KFC in Shakopee has their traditional menu and a buffet. The buffet has many different items to choose from such as Crispy, Orginal Recipe, biscuits, mashed potatoes, full salad bar, and dessert items. Its a great value and comes with a drink.
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Katie Lynn
Better off skipping this KFC, the service is slow, the tables are often dirty (kitchen area looks very questionable), and the employees are messy. The best part is getting to gamble with your stomachs safety by daring to eat food here.
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Wendy Rodewald
Went there at about 910 they closed at 9 yet it says online they are open till 10. Pretty mad they dont update their stuff then if they arent open till 10. Ridiculous to drive there for nothing.
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Chris Pauly
Typical buffet. How does a restaurant get "midafternoon" dirty by 11:30am? The place was empty when my group arrived but tables were dirty like the place was busy for the last 4 hours....
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Chad Maxa
I have eaten here about 5 times over the last 18 years, and it never fails, I get sick every time. If youre looking for really good fried chicken, go to Turtles Bar and Grill.
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Maria Rodriguez
Filthy. The smell was awful inside. Lack of employees which made the wait time extremely long. I found a hair in the mash potatoes buffet. Overall, never coming to KFC again.
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Shane Joshua
Rude employees. Buffet is good but they NEVER keep it stocked. You have to ask for what you want then they take another 15 minutes to get it. Poor service. Poor poor poor
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Melinda Jensen
My family had an awful experience there today. The cashier was very rude and rolled her eyes at me, the buffet wasnt stock, and the place was filthy. We wont be going back.
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Allie Sponsel
I like this KFC very much! They have very friendly people, and I enjoy the buffet very much! I find their food to be fresh, not overcooked and theres always some variety!
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Brad McGarr
Staff needs to learn how to focus and not allow themselves to get overwhelmed. First and only visit, they were completely overwhelmed by the core basics of their job.
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John McDevitt
No surprise why they are hard to find! Im not even sure it was chicken!!! I will never go there again. On a positive note their potato wedges are Sooo Good!!!
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Cassandra Richmond
It is extremely dirty not one table or seat was clean and I came in just as they opened so no excuse why it shouldnt be clean and staff was not friendly
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Ryan Gerald
They never stock the crispy chicken, and I had to wait while they took care of people in the drive thru before they would take my money, dont go here.
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DROY Plays
I dont like that I have to go up to the counter and ask for plate when my old one is done. Food is what you pay for though, its greasy and good.
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Ken Engelbrecht
Ate the buffet, what there was of it. They didnt refill items so was not a lot of selection. Employees to interested in eating their own food.
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Brian S
Love the all you can eat lunch buffet. If they run out of something at the buffet or you want something specific added, dont be afraid to ask!
JH
jhon esteban giraldo rojo
Excelente lugar para comprar un rico y economico pollo
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David Rodriguez
Slow service but the food is good. And the floor is a little dirty but i do recommend try it out. For your self
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chad lindgren
Has a buffet. Girl behind the counter was snarky towards all customers, dont think she liked her job.
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Clayton Brown
Food was terrible no chicken in the buffet what do you have to do ask the staff to do there job
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Casey Sanders
Not super clean and the employee taking my order must have been having a really bad day..
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Josie Thiede
I just wish they had the pot pies on hand done so I didnt have to make extra trips
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Kelsie Hanson
Very rude. Possibly the worst KFC restaurant my friend and me have ever visited...
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Steve Mekoli
Typical fast food with lots of calories. Needs a little TLC. Could be cleaner.
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sdhyuiu25
I love kfc, they are kind and sometimes forget things but they are human :)
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George St. Martin
Took 10 minutes for someone to notice that I was waiting to be helped.
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michael thomas
Is a good place eat. Freindly staff. Good has always been good to me