Address: | 14658 Cedar Ave S, Apple Valley, MN 55124, USA |
Phone: | +1 952-997-2271 |
Site: | buffalowildwings.com |
Rating: | 3.6 |
Working: | 11AM–1AM 11AM–1AM 11AM–1AM 11AM–1AM 11AM–1AM 11AM–1AM 11AM–12AM |
MA
Mark Dolan
I frequent BWW for lunch and typically enjoy. The service in restaurant has been generally good. I did a takeout order (2 hours in advance) and specified the time I would pick up. When an order is made 2H in advance there is usually a reason. I arrived on time, paid for the order and was told "your order is being bagged now". The person who arrived before AND after me for a pickup order were also not on time, although they received their orders before I did... I finally received my food nearly 15 minutes late! Mistakes happen but being treated by the staff and it seems just being casually lied to seems absurd. We can see behind the counter where the food is being prepared. It would have been nice to (1) get my food on-time or (2) at least be spoken to honestly or (3) have someone be considerate enough to say Im sorry. It is unfortunate that none of these happened... I remained cordial although frustrated. I will share this with others and be unlikely to try the takeout option again at this location.
GR
Gregory -
Great wings with a variety of sauces (and dry rubs) available. Overall, friendly and attentive wait-staff. There is just one significant flaw to this place: There is only ONE mens stall in the whole place. Plenty of dudes load up on wings and beer, often over the course of a few hours while watching a football game, and... lets face it... the combination of wings and beer can do certain things to your digestive system, often at such an alarmingly fast pace that simply "holding it in" is not an option. I had this happen one time while watching football. Thank goodness the stall was vacant, or I wouldve had to run outside and find some thick shrubbery to hide behind! They often have managers going table to table asking if they can do anything to make the experience better. Next time Im there I am going to politely suggest they expand their bathroom facilities lest some poor wing-and-beer-consuming soul sustains a tragic accident.
LA
Lanoy Insixiengmay
Only reason why I gave 1 star is because it would t let me post with out having a star rating. If I could I wouldnt even give a star. This was my first and will be my last time eating in at this place. Yes we went in there on a Tuesday with a party of 9. (2 adults and the rest kids) we only had 2 large orders of naked wings and French fries. No saucing to it! Took them almost 2 hours to feed my starving children. There were customers arriving after us that received there food 30 minutes after they were seated. We also ordered food to go and that came out an hour before we got our dinner. When the food finally came out everything was old, cold, and dry! Overall, a HORRIBLE experience. Dont waste ur time!
JO
Jorden Arneal
My boyfriend and I had went here for a friends Birthday and I have to say the service was horrible!! Sat waiting for 45 minutes at our table before getting our order taken, waitress rolled her eyes at us and came off extremely rude!! our order sat waiting for our waitress to carry it out for 15 minutes! the appetizers had arrived after our main course. By the time we finally got our food it was cold. Never once were we asked if wed like refills nor were we supplied with silver wear and napkins. Our arrival time was 10:00 and we didnt leave until 12:30 due to their lack of service. I would not recommend this restaurant to anyone. Very displeased.
AN
Andrew Michelson
Went here on 8/3, there were 8 of us for dinner. We were told a 10-15 minute wait, which ended up 25 minutes or so. The problem was they have no bus boy/girl. Severs tables cashed out and they just kept walking by empty glasses, wing trays, etc. The host, appeared to be a high school kid, was the only person busting his but to clear tables and the only reason we were sat. Clearly the servers were not concerned with clearing tables/making more money. Thanks to the server, he was great and the only reason we got sat. Food is always okay at bdubs, but its never great and not work the money. Sorry Bdubs.
JO
Joe Pasquarello
I had ordered a take out order of wings and appetizer sampler plate on 12/23/13. The nachos were so salty that I nearly gagged. The wings I ordered were very dry and had a miniscule amount of sauce on them. Very dry and tasteless. I get the impression that when the cooks see an order "to go" they pay little attention to what they serve. I did not return the food because it was well below zero and much too cold to venture out again. Please use this as a coaching opportunity and take better care of your "to go" customers.
RY
Ryan Steele
My family and I have had three separate times recently where we have ordered food online and not been given all of our food. I also had to wait 20-30 minutes past my order time. More importantly, after calling to inform them of these issues the most recent time, we were told that our full bill (~$60) would be credited, and I just noticed that they only credited $15. What a joke. The Lakeville location never has issues like this, so I assume it is management related. Will never go to this specific BWW location again.
NA
Nancy Gilbertson
We arrived at 12:30 for lunch. They werent busy. Lots of open tables. We sat at a high top in the bar area. The waitress greeted us in am acceptable time, brought drinks then menus. We order wings and a sandwich. Took over 50 minutes to get barely warm food. Another server brought out our food. Our waitress never came to check in until we were almost done eating. Spenot too much money for terrible service and barely edible food.
KA
Kate Grande
Ordered online for takeout and didnt get food until an hour and a half later. I will say this was a very busy Friday night and all the workers were hustling so I couldnt get upset due to staff. However, after being kept waiting a full hour after paying, some of the food was substandard. The wings barely had any sauce on them, and just didnt taste as good as previously experienced at this same location. We will not be going back again.
MZ
Mz Glaspie
We ordered on line @ 615 pm for carryout and our food was supposed to be ready by 7pm. We arrived at 6:58pm and had to wait for our food. It wasnt ready until 7:20pm!! The employees were in the kitchen playing around and singing "Shake your ass watch yourself" I will never be back worst business ever!! The manager never came to ask us were we ok or anything!! Another customer also had to wait for there food! Horrible place!!
DA
Daniel Peters [Property Management]
Horrible. Everyone behind the line appears to be lost. Seriously? Ive held of for to long writing a review. Ive been coming to this location since it fist opened. I can promise you I wont step foot in place again. Your location cant even fulfill a simple online ordering process. An absolute joke. Management should be ashamed to have such unexperienced people representing their establishment.
LU
Luke D
Sports, chicken wings, and decent prices..yeah this place is ok! Not only are the wings good, I would also recommend trying their fries and mozzarella sticks. Staff has always been stellar and greeted all customers with a smile. The only drawback here is this place shares the parking lot with like 10 other businesses. My recommendation would be park in back!