Address: | 3026 Walton Blvd, Rochester Hills, MI 48309, USA |
Phone: | +1 248-375-6000 |
Site: | coldstonecreamery.com |
Rating: | 4.8 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–10PM 11AM–10PM 11AM–9PM |
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Mrs. G
As a loyal customer to this location, I was shocked to receive a phone call from the owner after I picked up my daughters ice cream cake. I thought he was calling because the cake was not decorated correctly or to apologize that he had a child behind the counter. Instead, he wanted to tell me that he "doesnt appreciate me taking advantage of his employees by using a $3 off coupon.". At my Childrens school, Baldwin Elementary, he advertised that for every signature cake a family bought he would donate $5 to the school. After asking for clarification about what the problem was he said that he had to give that $5 out of his pocket. So why would an owner pass out coupons that advertises he will "donate $5" but then call to harass a loyal costumer who spends hundreds of dollars a year. Good luck and I dont believe that the Oakland County Health Department would approve of having a child behind the counter.
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Reed Hoyer
After moving to the Rochester area my family needed to figure out where out "go to" location for ice cream would be. For us, ice cream as a family is one of our sacred events. After stumbling on Cold Stone we needed not look farther. The staff is always friendly and efficient. The environment is clean and inviting. And the ice cream is spot on. You can keep it simple and just select a flavor right out of the case or you can have them mix up any combination of things that your heart desires. For us, the $1 kids cup/cones are great too. A very affordable dessert or quick reward for good(ish) behavior. If youre a sucker for ice cream cakes (its okay, I am too), the cakes are great, too. Tons of options for your birthday celebration or evening in the house by yourself.
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Caroline Krehbiel
I was in there just the other night with friends and I really loved it. I dont usually write reviews about places Ive been to but that staff went out of their way to make sure I got exactly what I wanted so I wanted to go out of my way to tell everyone how great my friends and I thought it was. I was unsure of what i wanted and they were full of suggestions and everyone working there was so friendly and patient with me. I just really enjoyed my time there and the environment was really friendly and welcoming. Definitely going there in a few days to buy a cake for fathers day now because they looked really good!
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Sandra Eaton
BEST ice cream! They also have cakes that are made fresh in the store. Always friendly staff. The owner, Todd, is often there and scooping ice cream too! Very popular place in the summer - be prepared for a line, but it is so worth the wait. This Coldstone does events too - we used them for our daughters HS Grad party and he even brought a portable cooler to keep the ice cream in for the party. Great for Family Fun Days/Ice Cream Socials at schools/churches too!
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K Robinson
I really appreciate all that Cold Stone Creamery has done for our school fundraising event! This store is very involved in the community, and I love that. I had a great experience working with Todd, and the ice cream is just so delicious! We cant get enough of the yummy flavors that Cold Stone offers. I recently purchased the Peanut Butter Playground cake, and it was decadent! Great service, Nice People, Yummy ice cream!!!!
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Victoria Schlott
Cold stone creamery is a top notch establishment with fantastic ice cream, gorgeous cakes, friendly and welcoming staff with great service. I love coming into the store and get greeted warmly and with smiles. I love the efficiency and special care they take when serving customers. The owner has done a fabulous job at this gourmet ice cream shop.
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jean kelenski
The staff goes above and beyond at this location. We have been getting our daughters birthday cakes from this location for 4 years now. The best cakes ever and the service is outstanding. We have also had them make special theme cakes and they also do an amazing job in that department as well. SUPERB FIVE STARS to this location and STAFF!
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Olivia Lord
Oh my lantis!! Cold Stone has the best ice cream ever!! I definitely GOTTA HAVE IT!! :) The crew who work there are super friendly and make sure you have the ultimate ice cream experience! The cakes look and taste awesome and I love the ice cream cookies, those are the bomb!! You havent lived until youve had Cold Stone!
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Rachel Sisso
Cold Stone is a great place to go on a hot summer day! Their ice cream is so creamy and delicious, and its always a great treat. Also, the environment is so welcoming and friendly. Every time I go in there I am greeted by friendly employees and treated with so much respect. They get 5/5 stars from me!
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Judd Allen
Love this Place, and so do my kids!! My boys and I ride our bikes alot, and this is the best post ride treat in town. Staff is Awesome, Owner is super cool and a great contributor to the community. By far the best cakes in the world- our personal favorite is the Chocolate Chip Cookie dough.
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Jessica Los
Came in tonight when the open sign was on at 10:05 pm. The staff were all very courteous greeting us even after it was "closing time". Both service and ice cream were great!! 5 stars to all the staff working tonight and for cold stone creamery ice cream!!
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James Wentzloff
This place is amazing! Every time you walk through the door you get greeted and treated with respect. And you cant forget about the wonderful tasting ice that is served. This is definitely the best ice cream store around with the best service.
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Courtney Haupt
The Rochester Hills Cold Stone is the best Cold Stone around. The employees are very friendly and make sure that everyone has a great experience. Plus the ice cream always tastes great. You cant beat great ice cream and a great atmosphere!
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A Private User
Super good ice cream. Clean and friendly. We love taking the kids there on a hot summer day or after a soccer game. We have used them several times to cater parties with custom cakes or ice cream sandwhiches. Will keep going back!
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A Private User
This is undeniably the best ice cream you can get. Unfortunately, its CRAZY expensive. Two bowls of ice cream for my boyfriend and me was $8. Worth it, though. Cake Batter flavored ice cream: you have to try it.
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Alyssa Carey
Cold Stone Creamery is the BEST ice cream place ever. I mean what more could you want, They have great service, fun environment, and you literally get yours moneys worth. I love Cold Stones. And I know you will too!!!!
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Sveta Fischer
Great ice cream selection, friendly employees, clean environment. Whenever I come to the Rochester Hills Cold Stone I feel welcomed and I am treated with respect. My final creation looks and tastes amazing.
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Christopher Bertoia
I had this location make up a bunch of individual scoops for my daughters birthday party- talks about a hit! Everyone loved them and now Im doing it for all get togethers! Great staff and great ice cream
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A Private User
Wonderful experience a customer oriented place. I am very lucky to have rochester hills cold stone close to my home where I can find best taste icecream and very welcome/friendly staff.
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Michael Semaan
Its a great place to take the family for an ice cream, a flavor for everyone and service that is always excellent. The ice cream cake is great for birthdays or any other celebration.