Address: | 554 E 8th St, Holland, MI 49423, USA |
Phone: | +1 616-546-9199 |
Site: | checkers.com |
Rating: | 3.7 |
Working: | 10AM–1AM 10AM–1AM 10AM–1AM 10AM–1AM 10AM–2AM 10AM–2AM 11AM–12AM |
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Jonathan Yen
I visited today while the staff had to undergo an entire update to their system, thus handicaping them in their efficiency. I was getting dinner for coworkers, so I had to put in 6 orders. Let me just say that the service I received was great - several of the workers apologized even though I did so as well for loading them with so many orders and putting them under stress. The manager even gave the 7th order for myself for free (the 4 for 3 meal) due to my long wait of the food with them struggling with the new system. I will be sure to return due to the great attitudes of the workers, and the value of this place! There is only a drive thru or walk up window. No tables.
5L
5lleighl16
Ive never had a problem with the service any time that Ive been there. The employees have always been polite and courteous. I like the food. Its definitely a change from the regular burger places. It does take a few minutes to get your food, but Ive been at Burger King quite a few times and they are alot slower than Checkers is. Look for their coupons. Its better to get free items or discounts.
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Kyle F
Had to return our meal 3 separate times because they couldnt get it correct, we got a 5$off thing for our next meal. Slow, rude, refused to give us the number for her boss. I like the food but the service is absolutely horrendous, iv tried the place several times since they opened the location and there has been no improvement and there has always been something wrong with my order
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Timothy Lux
If there is a line, dont bother! Incredible food, so sometimes ya just gotta put up with it. One MUST check their order here as its not uncommon to get the wrong stuff. Staff is typically nice, but it seems like some are pulling all the weight while others barely can bother to do their job. Just my impression..am I wrong?
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Chad VanDenBosch
Granted its not "top notch" however its a great value. Never had my order messed up and do enjoy the break from the normal fast food joints around here. If you are hungry you can easily fill up here for cheap. Their deals tend to be crazy good as well.
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tasha dyke
Horrible customer service! Missed half of our order then accused us of lying! Will never go here again & yes Ive called corporate to file a complaint on my horrible experience with there manager & employees!!
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Carsten Forester
Food is always great, service is fine, nothing amazing. I have only had minor problems which are always rectified. Way better than other fast food chains for sure, especially because they are also cheaper.
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ClarissaRomeo Vargas
Absolute worst customer service ever. The lady taking our order was beyond rude, unprofessional, and not helpful at all. Preposterous, ludicrous service.
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Brittany Lambertson
Unique selection. Wonderful staff. When customers warranted an issue I was ensured "the first step is believe(the customer)." Will return.
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Emma Grace
Great food, friendly service, amazing prices. They forgot one of our smoothies, and gave it to us for free for their mistake. 5/5. ❤
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Ru Ma
I used to come late what happened to the friendly people that worked here. Please have employees that have good customer service.
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Josh Lee
People were very rude messed up order didnt get half our order right very dirty would not recommend anyone go there
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Gary Slager
Always good food, service can be spotty sometimes, but should be much better since Derrick has returned.
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Zach Osborn
When I order a medium coke no ice and a medium fry i dont mean a medium cup of ice and a small fry
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rayandandrea Hernandez
Chain burger joint service varies depending on how the cashiers day has been
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Paul
Good food, fast service, fair price. All around good place to eat.
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dale moureau
It was a quick bit for me I enjoyed the food and not a bad price
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b franks404
Great, fast, friendly service! I recommend checkers to anyone!
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Ashley Brown
Service isnt always great but the food is AMAZING
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Yesenia Diaz
Fish sandwich was amazing! And a double decker!
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lamel sternberg
Very poor service. Wrong order. Two times
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David Jordan
Your average Checkers, good cheap food
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Brandon Barber
Burgers and chicken and fries, oh yes.
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Jerry Mizell
Friendly curtious food was delicious
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C.N.T. PAINTING
Love the american melt.. Yum
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Phil Baxter
Just as good as I remember
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Brigida Gerena
I dont like the burgers
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Francisco Cruz
Delicious food wow
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Alnisa Brooks
Is alright.
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GiGi Lopez
Great food
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Erik DeHaan
Amazing.