Address: | 15101 Woodward Ave, Highland Park, MI 48203, USA |
Phone: | +1 313-252-1930 |
Site: | checkers.com |
Rating: | 3.5 |
Working: | 9AM–3AM 9AM–3AM 9AM–3AM 9AM–3AM 9AM–4AM 9AM–4AM 10AM–1AM |
A
A Private User
I received very poor service at the Checkers in Highland Park Michigan by the manager on April 2, 2011 at 10:30 p.m. I made an order of 2 Fish sandwiches, 2 chicken sandwiches, 1large French fry and 2 apple pies. I drove 7 miles home only to find out my fries were not in my order. I drove back to checkers and had to wait in the drive-thru to speak to the manager. The manager said he would give us our large fry plus a small fry for the inconvenience. I then requested to the manager if he could give 2 large fries instead for our gas, time and their error. The manager rudely stated he is not going to give 2 large fries but instead would refund our money. This was a poor management decision instead of adding a hand full of fries more but he rather give 6 dollars and 80 cents back after wasting the entire order that was given back causing the company to lose a customer, food and money. It is important all managers should be trained to properly compensate the customer for restaurant errors.
NI
Nina Mary
First time eating from checkers and last. I was there today at 6.15pm the cashier Brianna took my order i did ask her what is inside the burger #1 and she never said that it has bacon( which i do not eat), i took it and asked for no cheese and no pickles in it. So i got my order and drove away only to see when i opened it that it did have cheese and bacon . i called the store 2 times no one answered. I had to throw the burger away since it had bacon. Was shocked that no one answered the phone plus the lady that took my order seemed pissed that i asked what is inside the sandwich. Dont waste your time here.
TM
TMP STUDIOZ LLC
Fire the manager. We arrived 20mins Before closing to sit at the menu for 5 mins to watch them turn the lights out. The owner should be pissed I own a production studio down the street, my customers had over a $50 order. Pictures include date and time.
ST
Steven Schaaf
This is a good location, the foods okay, the cashiers are friendly, theyre fast, and they always get my order right.
SH
Shanell Vassar-Riddick
Brianna Williams @ store #3321 needs to work on her customer service But the food was good
GR
Grady Beasley III
They helped me place my order multiple times over. And deal with me when Im sick
ST
stephanie Cicao
Excellent customer service and food is cooked correctly
MI
Michael Daguanno
Really, really bad-for-you food. But oh so delicious.
WI
Wittney Ransome
Small, not exactly clean seating area. Nice staff.
KA
Kayla Haley
It was a speedy order but the food was cold
BR
Brook Parker
Slow service in a busy area food tastes old
MA
Mark Washington
Great place to eat i will b returning soon
RO
Rob Lee
THE FOOD AND SERVICE WAS OUTSTANDING.
A
a coop
foods good staff is a bit rude though
MI
Miss Banks
Fast service, food hot and fresh!
IN
Infany CAIN
Got food poison me and my family
JA
Ja Gibson
They have good customer service
BR
Brian Timm
Good service and tasty food
FR
Frankeeta Ragland
Associate was very pleasant
JO
Joseph Marion III
Gave me a stomach virus
LO
Lovetta Jones
Hot food. Good service.
R
r smith
Good service.
TY
Tyran Marshall
Good food
KE
Kenneth Solomon
Good help
ME
Mercedes Burns
Good food
DJ
DJ White
Ok