Jumbo Jumbo Cafe Asia Taste
| Address: | 15192 Frederick Rd, Rockville, MD 20850, USA |
| Phone: | +1 301-738-9728 |
| Site: | facebook.com |
| Rating: | 3.9 |
| Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 11AM–9:30PM |
Location
Photos 100
Reviews 18
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Sherrie Tsen
This was my second time time at this place. I brought my husband here because this place reminded me of some of my favorite eateries in Taipei. This time they brought out a pork chop rice plate that had large pieces of bones with little meat. The batter was also very thick and oily. When I pointed this to our server, Sunny, not only was she unapologetic, but she gave me attitude. I then asked to speak to the manager Sunny said there was no one in charge here on the weekend. She then kept muttering complaints about us to the other staff members and in front of other customers. Most unprofessional . She ruined what would have been a pleasant lunch. I understand sometimes the food can be less than perfect, but the way they treat customers is inexcusable. I do not recommend this establishment.
MI
Mitch Kramer
Friday 4/29 @8:40pm I went with my family to get dinner, I ordered which the rep was being rude and sarcastic. When food was brought out rep said I didnt pay for spring rolls & broccoli, which I had. She then got an attitude with me when bringing out the Spring rolls and repeated to say that the broccoli was 2.00 so I paid her again for this. I asked to talk to the manager who also had an attitude & seemed like I was bothering her while explaining my side of the story. I am a regular customer since my shop is right down the street, but will need to look for a new place to go because of this type of service. When we were finished dinner I asked the manager for boxes and bags which she threw at me and knocked over things while doing it. I feel completely disrespected and taken advantage of.
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Lucie Chihandae
Absolutely nasty customer service , when I complained about their order all they could say was it wasnt their problem, it was mine for not asking how they prepare their food and if i am allergic to dometging on it, i should throw it away n eat the rest, the fuq??? I decided to sit there until something was done and they acted like I wasnt there and kept saying it was my fault. No refund, no replacement. Wont encourage anyone to order from them
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Joe Davis
I have been ordering from these folks for many years but there has been a bit of a decline. In general the entrees are still very good however the appetizers are not as good as before while prices have risen (smaller spring rolls, more broth tthe substance in soup, etc). Also, at times when orders have listed scallops they had put in squid with no explanation. There are still some favorites I will continue to order but thats about it.
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Weiming Huynh
Cheap eats Chinese style. Everything is self service. So if you want customer service go somewhere else. Sometimes you just want some grub. This is the place for you. No hassle eating. Its one of my guilty pleasures. They will bring the food to your table though if you order in. The food is just as good as other restaurants in the area. Not award winning, but not bad either.
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A Private User
WORST SERVICE. DONT GO THERE ANY MORE. These people must be stupid to run this shop. They screwed up the delivery and their food stink. The guy on this shop could not understand what I am order and where to deliver the food. I never seen this kind of delivery service anywere else. If you are interested in asian food, try something else in rockville area... this is the WORST
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John Wang
Some of the dishes hit the spot for some good ol Taiwanese food, like the pork chop rice, or the popcorn chicken. But much of the menu hits me as decidedly mediocre, or just not very good. The yo-yu-gen has very little squid in it, for instance, mostly bland fish cake. The beef noodle soup is rather forgettable. For the most part Id rather just hit up Taipei Cafe down the street.
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Thomas prime
First the food is great no doubt but when it comes to costumer service it is the worst place in the world I dont even know how they run the place. The front end people are ok and charming but never I mean never go to the managers, they are the worst, they will never never do what you want even if they are wrong in general dont ever go to the mangers !!!!!
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Nati Man
I can tell you they are shitty people when it comes to customer service. I mean if I can rate them 1-10 for there customer service it would be "0" however , there food is one of the best asian food place I know. thats why I gave them 3 out of 5 so if u wane get some good food go here but dont expect to be treated good if ur food some how gets messed up.
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Mivhelle Smith
I ordered $44.00 dollars worth of food. All I got was a whole lot of breading on my chicken. They didnt even look like chicken wings. When I tasted one, no spice, no sauce and dry like hell. Id rather starve than too ever order or eat from this place again. I want a refund. Smdh. Oh and the delivery time was forty minutes passed the delivery time.
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Angel Santiago
This is absolutely my go to for Thai/Chinese delivery. The menu is vast with an entire Thai menu most people dont know about! Lunch specials are a GREAT value with huge portions. Do not forget to add a BUBBLE TEA!!! They are friendly, fast, flavorful, inexpensive and consistent. Thats all I need to have a favorite place in the area for delivery!
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Joseph Shih
The Taiwanese Chicken is Divine Manifestation of Gods love. Honestly I can eat this every day if its not deep fried. They give you a generous portion, sometimes almost too much! I promise ordering Taiwanese Chicken with rice will never go wrong. Oh and get a Winterlonmelon Milk as well, its the best drink ever.
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Michael Cinzano
Whenever I am in the area I will stop by jumbo jumbo. Their Taiwanese chicken is awesome and its the same dish I always get when I go there. Their bubble tea compliments the food nicely so be sure and pick up one while youre at it. I will definitely be coming back and youll probably be doing the same!
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Sohrab Malik
This place is basically a 2 hit wonder. Their taiwanese crispy basil chicken and bubble smoothies are amazing. Everything else is the standard American Chinese food. $15 delivery minimum. Crab wontons are average. Staff is average. Will give you food coma.
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Kevin Wong
1. Service - Quick, friendly, & attentive. 2. Taste of food and quality of food - Good Taiwanese place in MD. Portion size was just enough & not too salty. 3. Ambiance/decor - Cozy & noisy when busy. 4. Cleanliness - Looked & felt clean throughout.
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Rajiv Dewan
Heard so much about this place, so went and tried it. Man, bad move. Seems like they should just really serve the fried chicken. Everything else is just floating in oil and just bad. And the soup - they are terrible. Worst soup in an Asian place, ever.
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Gloria Sykes
Ive been coming to this restaurant for the past 11 years and its only gotten better. The Taiwanese chicken use to be my favorite (when I still ate meat) but their tofu dishes are good enough to satisfy that spicy craving I sometimes get.
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James Demacek
Good standard Chinese food with Taiwanese dishes as well. If you like Bubble Tea, this is apparently the best place for it in the area. They do General Tsos Chicken well and their Basil Chicken Nuggets are very good!
