Address: | 19724 Germantown Rd, Germantown, MD 20874, USA |
Phone: | +1 240-686-0471 |
Site: | starbucks.com |
Rating: | 4.2 |
Working: | 5AM–9:30PM 5AM–9:30PM 5AM–9:30PM 5AM–9:30PM 4:30AM–10PM 5:30AM–10PM 5:30AM–9:30PM |
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josephlyle deguzman
This is by far my favorite Starbucks Cafe around the area. Ive been to several Starbucks Cafes around the area including the one next to Giant, Kentlands, and the one at Milestone Plaza. Not one of them compared to the dedication that this crew at this location has shown me. I would like to say this because at the other locations ive metioned. I have been waved away at 10 til the closing hour. Not to mention that the coffee I get there was very bitter. At the Starbucks at the Germantown Town Center, I would just like to mention that not only did he flag me in at the very last minute, he even remembered what I usually get. I have only been going at this location a handful of times and Im so amazed that they can remember what I get already. He was very courteous and pleasant. The coffee he made was awesome because I had a four hour trip to make back to my family in Va Beach, Va. Thanks for helping me on my journey. That act just put you guys at this location on the top of my Cafe list!
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George Liapis
Im not one to do this, but I had a terrible experience at the Starbucks on Germantown road this morning. I was in line getting ready to order and a young asian lady took my order. I could not understand her questions to me and I had to ask twice what she was saying. I am very understanding about people from other countries and I compliment all of them for learning our language and adapting to our country. It was 7;30 am and this lady had a real attitude. When I finally understood her question I said yes, I would like a dark roast venti. I gave her my gift card, I had two out in case I had used up the amount on my first one. She poured my coffee gave it to me and said "you owe me another dollar something. I pulled the other card out of my wallet and gave it to her. She had filled my coffee to the rim. Needless to say I had hot coffee all over me and my car by the time I got to work. I have gone to this store for two years and I can assure you I will find another coffee place to go to.
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James Horner
No brewed coffee??? I know its a busy Saturday morning but you think that the staff at this location we keep up on keeping the brewed coffee brewed. After waiting in line for 10 minutes and tell me they have no brewed coffee available so I walked out without. Not good management.
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Andrew Stinton
***** is the slowest person to ever work in a coffee shop. She doesnt seem to understand that between five and six AM customers are in a rush and the nicest thing she can do for them is to make the drinks quickly, and keep the socializing to a minimum.
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Alicia Delirio
Best cappuccinos ever!! The young guys at the Middlebrook Rd. Germantown location are very dedicated employees and they learned how to make the cappuccinos just perfect! Keep up the good job! Thank you, Alicia
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Tyler Jackman
Friendly fast service. Very polite professional staff. Clean and recently updated environment. A little small, but lets call it cozy. Good for snuggling with the girlfriend.
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Lauren Atwood
People are very nice, but I had to bring my drink back three times....and it was still wrong :(. They kept mixing water into my Iced Pumpkin Vanilla Chai. Icky :(
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Jen S.
Routinely disappointing. What kind of Starbucks is consistently out of cold brew before 9am on the weekends? Going to have to find a new place to get our fix.
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Matthew McTighe
Since all Starbucks have the same products I judge them by their staff. I have been here numerous times and everyone has always been friendly
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Stephanie J
Employees are so polite and sweet. She made coffee perfect favourable. We had a good experience to be there.
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Airwiz Duct Cleaning
I cant stay way from Starbucks. Since I drink black coffee I prefer busy times when the brew is fresher.
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Glenn Ren
Really nice location. A little small, but theres still a lot of seating and an open WiFi network.
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James Simone
One of the friendliest, most efficient Starbucks Ive visited! Rob and his crew do a superb job!
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Thomas Douglas
When you go and ask for extra topping from the smores FRAP and you receive none.
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Lynn Le
I love the customet service. I always go to this Starbucks over other Starbucks!
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Dave Rose
One of the best places for conversation on the economy and politics
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Vanessa Figgers
Kyle is amazing and always goes the extra mile for his customers!
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Scott Deindorfer
Nice, clean efficient Starbucks, they get it right every time
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Evelyn Martinez
The drinks are really good, and the staff is super friendly.
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FRANCESCO PISTORIO
Best Ever...the doppio espresso is good...really good!!!
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toni clifford
Great staff, clean store, great customer service.
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Alexander Smallcomb
Nice Starbucks. Tons of windows and good parking.
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Nakeva Corothers
One of the best Starbucks in the area.
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Lu Zhang
This is my favorite Starbucks shop
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Michael Arguelles
No surprises, standard starbucks.
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juls bb
Great place, stop by people!
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Karim Baz
Lots of outdoor seating
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Vineet Padia
Standard starbucks
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Liam Soley
Fast and good
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Morris Lindesey
Its cool...
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Bela Talwar
Germantown
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John Navarro