Address: | 181 Thomas Johnson Dr, Frederick, MD 21702, USA |
Phone: | +1 301-662-9733 |
Rating: | 3.3 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–10PM 11AM–10PM Closed |
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Derrick Aronhalt
TERRIBLE! TERRIBLE!! TERRIBLE!!! READ EVERYTHING!!! DO NOT EAT HERE!!! So after many years I decided to give Chicken Basket another shot at my money. I had an order placed for a Steak, Cheese, and Mushroom Sub, Boat Fries, Fried Mushrooms, and a Fountain Drink. Despite having to wait 40 minutes for my food when there were no other customers. I got a sub without out melted cheese, Fried Mushrooms that were the half the size of a chicken nugget, an order of "Boat" fries that were so small they might have been a small from anywhere else, and our drink. So the whole time Im eating I never get re-fill on my drink or even get asked if I needed anything... Which I thought was odd considering there was no others there. So deciding not to be upset, I just wanted to finish eating, pay, and leave. After eating, I get up to the register as where Im met by the older lady that does everything there. The prices for my food (from the menu on the table and the wall) were. Drink - $1.80 Boat Fries - $6.00 Sub - $6.00 Mushrooms - $4.00 After she is plugging the prices into the register Im noticing that Im getting over charged. When I politely asked about why the price was way more then what I expected. The older lady responded.... Her: "Those prices were on our old menu". Me: So I asked "Where is the new menu, and why do you guys have the old menus on every table and the wall". Her: "The new menu isnt finished yet". Me: "So how can you effectively charge me prices that is not posted anywhere in this establishment". Her: "Why are you complaining? No one has complained yet" Me: "Maybe no one elses complained because they didnt notice what I saw". Then she just kept repeating the price and telling me to stop complaining and pay the money. So without wanting any issues, I paid, and left the building very angry!! I guess this is my own fault for eating at an establishment that has a drug issue amongst the business. I guess I learned my lesson. NEVER AGAIN
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Craig Fields
Ordered online, bill was $60 between food and and over a $10 tip, they managed to miss the cole slaw which was part of the meal and the red velvet cake which was not, they owe me, but when I called they didnt care, Ill see them soon to get what I paid for and I will get what Ive already paid them for that they dont care about. I regret the tip, but I dont know whos to blame, Ill find out soon. You dont take my money and not give me what I paid for, you idiots So, it took you 90min to get my order here, after saying 45min, then when I was ripped off with no slaw and no cake when I called you said you could send the driver back, the same driver who took 90min to get here??? Same guy on the phone who said "about 45 min" was the same one to say hed send the driver back, right, Ill have my coleslaw and velvet cake tomorrow, Maybe you idiots could get the order right the first time? How hard is it to take an order and get it right? $60 and still you messed it up, wonder if it was $15 or so... I asked for no styrofoam, so the idiots put my fried food in aluminum containers with foil on top, how stupid are you ? trapping moisture makes fried food soggy you idiots!! When you take 90 minutes to bring fried food to my house which is less than 5 miles away, dont put it in moisture trapping containers!! idiots!! I used to order tons from this place but the mgmt must have changed for the worse, stay away, far away.,
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Pauline Clark
I had two incidents one week apart. First time, my 20 minute order took 1 hour because they messed up my simple order twice. The old woman also allowed the boys of a family that was sitting in to select juices from behind the counter but not the little girl. The boys were maybe, 3, 12, and 16. The little girl looked about 9. The mother and I were both confused so I mentioned it. The old woman did not appreciate it but she let the little girl get a juice. The second time, the old lady went ballistic on me. She gave me a price higher than I expected so I tried to calculate it for myself. She took the menu I was using from me then when I pulled it back out, she covered it with another menu. When I uncovered it, she started yelling that I didnt trust her and how dare I. Her husband apologized and told her I had a right to calculate the cost. He talked me out of leaving. She continued saying negative stuff. I shook my head at her and she asked who I was shaking my head at. I told her she should be ashamed. She started yelling that I should be ashamed and that since I have a problem with her behavior that I shouldnt come back. Her husband had to push her into the kitchen because she was just yelling. All because I wanted to double check the total price
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Pauline Clark
I had two incidents one week apart. First time, my 20 minute order took 1 hour because they messed up my simple order twice. The old woman also allowed the boys of a family that was sitting in to select juices from behind the counter but not the little girl. The boys were maybe, 3, 12, and 16. The little girl looked about 9. The mother and I were both confused so I mentioned it. The old woman did not appreciate it but she let the little girl get a juice. The second time, the old lady went ballistic on me. She gave me a price higher than I expected so I tried to calculate it for myself. She took the menu I was using from me then when I pulled it back out, she covered it with another menu. When I uncovered it, she started yelling that I didnt trust her and how dare I. Her husband apologized and told her I had a right to calculate the cost. He talked me out of leaving. She continued saying negative stuff. I shook my head at her and she asked who I was shaking my head at. I told her she should be ashamed. She started yelling that I should be ashamed and that since I have a problem with her behavior that I shouldnt come back. Her husband had to push her into the kitchen because she was just yelling. All because I wanted to double check the total price.
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Nia Garrett
HI THERE THIS IS NIA, I AM AN UP COMING MODEL IN THE WORLD! BUT A LOT OF PEOPLE KNOW ME VERY WELL AND LOVE WHAT I HAVE TO SAY! I HAD NEVER EATEN AT CHICKEN BASKET BEFORE! AND NEVER WILL AGAIN!!! YESTERDAY I CALLED TO GET A ORDER IN BUT DECIDED TO WAIT TELL TODAY MONDAY 2ND AT 4ISH WELL FIRST IT TOOK THEM A LONG TIME TO GET TO MY HOUSE I HAD TO CALL AGAIN TO FIND OUT WHERE MY ORDER IS. THEN THE BILL WAS NOT THE SAME AS THE INTERNET PRICES!! LIKE SOMEONE HAD MENTION IN THERE REVIEW!! BUT KEEP IN MINE THIS WAS MY FIRST TIME EATING THERE FOOD! WELL THERE SUBS WERE NOT THAT GOOD AND THEY HAD A CRUNCH TO THEM I HAD TO STOP EATING THEM. THERE COLE SLAW ABOUT MADE ME SICK IT TASTED LIKE IT HAD A LOT OF VINGER IN IT! THE CHEESE BALLS WERE ALL DRYED UP! AND THE ONLY THING THAT TASTED OK WAS THERE STUFF MUSHROOMS!! AND THAT IS SAYING A LOT!! I THINK THAT IF A PLACE THAT YOU ARE TO EAT AND INJOY THE FOOD STOPS CARING FOR THERE COSTOMERS THEN THAT PLACE SHOULD THROUGH IN THE TOWEL AND SHUT DOWN FOR IT WILL ONLY BE A MATTER OF TIME!!! THIS PLACE WILL BE IN THE NEWS PAPERS!! AND YOU CAN COUNT ON ME AND MY AGENT AND ALL MY FRIENDS AND FAMILY THAT WE WILL NEVER EAT THERE AGAIN!!! SO SAID REALY....I JUST TOOK HALF THE WORLD!