Address: | 9050 Baltimore National Pike #101, Ellicott City, MD 21042, USA |
Phone: | +1 410-203-0010 |
Site: | qdoba.com |
Rating: | 3.9 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–9PM |
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Susie Rutherford
I ordered nachos and they asked if I wanted the chips on the side, I said sure, then it wont get soggy. I asked for no cheese because I am lactose intolerant. The cashier told me I was not allowed to order nachos without cheese despite that being a choice when ordering online, and accused me of trying to cheat the system and get "a bowl with free chips". She told me she had to ask her manager, who apparently said it was OK, and she said "I had to ask" so I said "I understand" and she said "No you dont understand!". I complained on the receipt survey and said I was only available in the evening, so they called me in the morning at work, I said to call back later and they never did. Chipotle is going to start selling nachos, and they wont accuse you of trying to cheat the system and get "free chips".
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A Private User
Qdoba, as a franchise, has amazing food. This individual location also has very good food. But the workers are very hard to order from. The people occasionally mess up on orders and the manager(or who i think is) always has a stick stuck up his.... They are very stingy and give extra things very reluctantly. Its a pain just asking for extra salsa. I love Qdoba so much, but going to this specific location is annoying.
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Marilou Scott
Clean place and quick easy food. The staff needs to be trained well in customer service. I didnt know how to order the food and they didnt help me at all. We were confused with the process. The people behind the counter just didnt care. We would have ordered more but it was too much confusion. They needed to make the process understood. Nice decor and food but service is a big let down.
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Brittany Hassan
I had never tried Qdoba before, being a Chipotle fan myself. But this was the closest Mexican place to my work, so I went, and I think Im converted! Free guacamole on my burrito, no extra charge! I always order online and go pick up, and theyre good about having it ready for me when they say they will and make it quick and easy.
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Amber Weidner
Complaining about "damn kids" making a mess at a table, and using explicit language in front of guests, more specifically my 6 year old son is not very professional. Furthermore, it appears the employee of subject may be a shift Manager as theyre in a different color shirt than other staff. Unprofessional and unnecessary.
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Frank Arlinghaus
The parking lot is a pain. Watch out, even when its not a rush period. Service is disorderly, occasionally unfriendly when I come here at a lunch rush. The restaurant is clean though, and the food is good. Hopefully they will improve; rumor has it a Chipotle will be opening up nearby shortly.
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Latonia Newsome
One of my fave fast food places. Food at this location was fresh. Not hot but good. Service was excellent. Seating area was clean. Sweet tea was GREAT dont find that many places in Maryland! Im a southern girl... Location was a little tricky and quick to spot. Ill be back!
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Matthew LeBaron
My family have been going here for years. It consistently has good service and the food has always been good. I cant remember ever having an issue with the food or service. The employees are also usually happy and in a good mood, which speaks well of the management there.
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Gordon Padron
Worst Qdoba Ive been to. They are very light on anything you ask for. Barely any rice, meat, etc. The Qdoba in Towson is 100 times better. They need to train their employees to be more generous with the portions, they all seemed nervous. Should of went to Chipotle...
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JC Staudt
This was my first time at QDOBA. My girlfriend and I arrived right before there was a long line. I was pleased with the freshness of the ingredients, the pleasant staff, and the cleanliness of the facility. Will visit again!
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Nick Pandya
We eat here a lot and I love the food. They have the cool coke machine with a million ( a lot) drink combinations. I am always in & out fast. The service and food portions are a hit or miss depending on whos is working.
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Rahul Gor
The biggest issue they have is the restroom situation. Its a fast food locations and it is a long line to use it. Fast and hot. Accept credit cards. I recommend visiting during non busy times to get better service.
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Zach Dzielinski
Service was rushed and terrible. Food sizes were ridiculously small. Price was extremely high. Drink selection was non existent. Its a knock off Chipotle with half the food at twice the price. Just dont go here.
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Shivum Kumar
Great location, only complaint was that one time I went there they gave me a cold, hard tortilla for a burrito and the meat didnt seem too warm. By the time I figured it out, I was already home (pick up order).
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Moira Nesbitt
The service is fast and the food is good. Id avoid the chicken, though, because last time I got a huge hunk of bone in mine. Besides that, the workers are friendly, and Ill continue to go to this location.
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Arik D. Brown
We go to this place all the time. The food is standard Qdoba and is good. The place could be kept cleaner especially the bathrooms, but overall a good place for a quick bite after late kids activities.
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Bee B.
The food is good and made to order, but the customer service is lacking. They are always busy, so I understand the frustration, but the service has never been friendly or anything but rushed.
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The Gunjas
Good food, but not too clean. If you are vegetarian, expect some meat in your food, since people who work there are pressurised to serve fast, so things get mixed eventually.
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honda mans
Delicious food at reasonable price. Not sure why some people complained about service your in a line for 2 minutes then your chowing down . how could anyone be mad......
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Alexander Perez
Aquí trabajo no porque soy empleado pero el trato es muy cordial.
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Matthew M
Qdoba is delicious, but the parking lot is a mess (no room to park, difficult to maneuver or turn around). The location is also difficult to notice from the road.
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Estela Chiropizac
Buen servicio por el costo. Es comida rápida de buena calidad.
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Marie Hakala
This place is my favorite to eat at. Since I cant eat wheat, they serve corn shells. I like the seasoning on the steak. I love the staff, very nice to me.
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David
Average. Los Compadres is infinitely superior and worth the couple mile drive if you have the time. If not this is better than Chipoltaway.
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David Yeh
Bustling environment around dinner time. Tables are sometimes sticky, so just wipe it real quick before sitting down. Restrooms are clean!
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Slava Murygin
Favorite fast food in the area, but recently hit with a heavy competition from new Chipotle across the street.
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Ryan Wirth
Its Qdoba. You tell them what you want as you go down the line of options. Enjoyed my food as a vegetarian.
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Brian C
Whenever Im hungry and in the mood for Mexican food (and Im in the area, I come here. Not bad at all.
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William Whitham
Good food and good prices but the center where the Qdoba is located has very limited parking.
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Julian Parmele
It has amazing food. And has a friendly staff. Plus has a TV to watch the game while eating.
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Ryan Dane
More of Chipotle fan, but this place has great food. Service can be slow at times though.
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Christopher Gross
A tasty fast casual Mexican restaurant. This location has the cool fountain Coke machine.
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Lysa Maria Polбаrq- Fгößесheг
Would give it a negative if I could. Dude was sweating over the food he was preparing!
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Gabriela Sousa
I love Qdoba,but I think the people who work in this location need to be more patient