Address: | 1200 D Agora Dr, Bel Air, MD 21014, USA |
Phone: | +1 410-836-0130 |
Site: | coldstonecreamery.com |
Rating: | 4.5 |
Working: | 12–9PM 12–9PM 12–9PM 12–9PM 12–10PM 11AM–11PM 11AM–9PM |
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Donna Bethke
We wanted to visit as a special July 4 celebration weekend treat! We have been here many times before and have been very happy with our ice cream choices and customer service. This time was a big disappointment! As we ordered our favs this particular store was out of everything!!!! Who runs out of Sweet Cream Ice cream, Chocolate ice Cream, Brownies, and other choices?!!! We were not given any special accommodations or anything?!!! We did get an "Im Sorry" but not sure we will go back to this store?! We have other ice cream parlors in our area and may chose one of those in the future! Thanks for taking my review.
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Erin Kassouf
The store was great but if you are using a Groupon know that the fine print is for a create your own, NOT a signature ice cream. It doesnt say this on the main screen if using the groupin app. Its just in the dine print when you get to the pay screen, and by then you have already ordered. Then cold stone charges you the difference for something thats in the fine print that you cant see.
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Makayla Rexroth
Im sure the last thing expected on a Tuesday night was a line to the door at 8:45pm. But the staff was polite, generous, and made sure to take care of every guest standing in line. Fantastic service and staff! Even when a guest came in well after close demanding service, they did their best to be kind and cordial. Couldnt leave without saying good job!
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Alyssa Arzate
Always delicious, although the wait times are long if it is busy. There only ever seems to be 1 or 2 people working at a time. The wait is worth the ice cream.
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Andrew Kassouf
For a chain ice cream store they are good. The fact that they mix in the toppings makes for a fresh experience.
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Quasia Malone
Always excellent service.. the ice cream and mix-ins are amazing. Banana Caramel Cruch...
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L8ning H
Great ice cream. Staff was very friendly, and the tables are very clean
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Andrea Smeltzer
Awesome Ice cream, slightly over priced but friendly service.
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Andrew Cole
Very friendly staff with delicious, fresh ice cream
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Jake Simmons
pretty good ice Cream there really big but good.
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Rick Broyles
Great ice cream, custom orders always allowed
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Lydia Moore
Fun, but tired staff. Bathroom was dirty
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Latanya Dunn
Good Service and Tasty Ice Cream :)
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Nturpitr D
Good service!
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Craig Benner
Yummy
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John Dekowski
Great