Address: | 6920 German Hill Rd, Baltimore, MD 21201, USA |
Phone: | +1 410-282-7827 |
Site: | royalpizzaofdundalk.com |
Rating: | 3.9 |
Working: | 10AM–12AM 10AM–12AM 10AM–12AM 10AM–12AM 10AM–1AM 10AM–1AM 10AM–12AM |
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modren47
Fantastic as usual! I have been a customer with them for over 10 years and they never cease to amaze me. I think I have easily placed 100 orders with them and they might have messed up 2 and easily fixed it with a sincere apology and replacement of the correct order. The girls that take the order usually are quick with words and may come off as a bit snappy only because theyre busy all the time and some local people can be pretty nasty. The owner knows me and my wife by face and always treats us like gold. Place does look a little out-dated, but food is top notch and price is great for what you get. Subs arent as big as Captain Harveys, but its not paper thin like some others either. Good size and bread is toasted just right. Pizza beats Mustang or Dominos all day. And wings are just as big as KFC or Popeyes. There really is no other place Id rather order pizza/subs/wings from :-)
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Kimberly Kender
just ordered "pizza" with my 2 room mates and it had to be the worst pizza any of us ever ate! the dough is more like bread stick dough not pizza dough....where was the pizza sauce? cause we hardly had any.....and we ordered thin crust and well done and it was neither! the taste of it was so bad....i dont understand how the other reviews say such good things about the pizza.....im wondering what has changed cause this is the first time any of us ate from there and it will be the last for "pizza"....my one room mate said...."ive never seen anything like this is my life".....my other room mate said...."you get what you pay for....since it was cheap it was bad"................i dont usually complain but i dont understand why this place is called Royal Pizza.....it should be called Royally BAD Pizza! sry guys i hope your subs are better....maybe ill be brave enough to try them one day....
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Ashley Clark
Great food but apparently terrible customer service tonight? Called to order wings and the woman who answered the phone was very rude with my husband. Such a let down because I LOVE the wings! He was trying to explain that he wanted to order a few different types of wings after she asked what she could get him and she cut him off and repeated, "What can I get you?" with an attitude. Its too bad theres no website ordering service currently available. Called back to try and speak with a manager and was told he stepped out. Ive worked in the service industry, so heres hoping that the manager really did and wasnt just avoiding a call as some are known to do. Maybe we can give it another shot on a better day.
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D M
THEY DONT EVEN DESERVE A STAR!!!! I had the worst experience! I was a frequest client of them and loved their huge chicken wings and Gyro platters. First time i ordered one of their gyros paper inside, I ignored it and let it go because they have never messed up an order and I did not want to be rude. Another occassion I ordered 2 Gyro platters, One of them had paper again and the other had a PIECES of PLASTIC in my gyro (which I bit into!!!) I could not belive it, I did not call back to complain. I boycotted Royal pizza and NEVER ORDERED AGAIN!!! DISGUSTING AND DIRTY!! I DO NOT RECOMMEND THIS PLACE!
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Shereena Dickens
This is my first time visiting. I ordered a Seafood Combo over the phone about a half an hour before closing. I arrived at the location about six minutes before closing. I was greeted as soon as I stepped to the counter. Once I gave him my name, Mark offered me a canned soda on the house and said, "Thank you for your business." I selected my drink and he gave it to me as well as a menu. I really appreciated the gesture. Working in foodservice, I understand that last minute customers can be a bit of a pain. So his taking the time out to greet me and provide an additional kindness was much appreciated!
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tonia wilson
I was turned on to this place by a co worker that lives in this area. I work at the port and have tried dozens of places around here in the past 15 years. This place is always consistent. My whole department (3 ppl) order here and all of us are always satisfied. The quality and quantity is unmatched by any other delivery in the area.Highly recommend you try. You will not be disappointed!
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A Private User
You have to ignore the filthiness of the store. Pizza is better than a dominos or mustangs, but not fillets or squires. Wings are excellent and many flavor to choose from. Subs are ok. The steak is tough and over cooked. The coldcuts are standardly good, but really can you mess a coldcut up? The service is what you expect from a under paid employee with an attitude.
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john smith
I ordered greek salad came wrong so I called back they sent me the toppings instead of new salad which already had my dressing all over it called back again they laughed and giggled saying manager left then someone else said you got what you asked for right ok thank you click and hung up on me customer service was very bad and also manager who threatened me
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Pam Mitchem
Ordered for the first time today, we ordered a Taco Pizza..I asked the lady on the phone if Ground Beef was on there, and she said yes. When the pizza got here there was no ground beef on it. I called Royal Pizza and the manager said he would give us 3 free toppings next time. There wont be a next time. Dont even deserve one star.
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A Private User
BEST WINGS EVER! The pizza is among top three for the area, subs are good- a little messy, but prepared well. BEST SERVICE IN DUNDALK! Seriously, the nicest people around work here. Ask them any reasonable question and if they dont know the answer, theyll find it!
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Smelly Ankles
The food isnt bad its good infact, Ive been ordering from here since I moved to the area. The delivery man was extremely hostile over me paying a few bucks in coins almost taking the food back at one point. I never met someone so aggressive on delivery from here.
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Cortney Smith
My order was incorrect (I ordered honey BBQ and received honey mustard). Also my delivery driver (my order was number 203 on 7/29/17) was incredibly rude and impatient. Wont be ordering from here again. Also food is nothing spectacular.
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Deborah Gullett
Love their wings...biggest ever! Awesome Gyros and the pizza fries are a fav..and fyi....they have...an unexpextedly delish crab soup!!Turned my co workers at the port on to them...we all luv their food and super fast delivery!
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denise collinsworth
I ordered food to eat in and a meal to take to family in the hospital.. She made my family his own take out bag and put fresh fries before we left and we didnt even ask.. Awesome customer service.. We will be back once a week!
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Leroy Yegge
The wings are the best around. Their home made rice pudding is awesome. Very busy place and the staff does a very good job with customer service. The owner Kumar is always present and belping to push orders.
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Kendra Mcfadden
Theres a white girl thats always high taking orders. Who wants to bring their children to a place. I mean nobody wants to see that. This place look very ran down. I would not go there again.
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Joshua Harle
I order from here at least once a week because I live really close and its probably the best place in Dundalk. The pizza and chicken tenders are very good, and the prices are reasonable.