Address: | 2408 Teal Rd W, Lafayette, IN 47905, USA |
Phone: | +1 765-474-7916 |
Rating: | 4.2 |
Working: | 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–11:30PM 10:30AM–11:30PM 10:30AM–10PM |
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heather davis
The location on Creasy, might have good food, but their customer service sucks. I just discovered a discrepancy with their (newly discovered multiple websites). When I brought it to their attention, they ARGUED for over 10 minutes on a difference of less than $2.00. They also took a hands off approach that two sites that had their location information but off by under a dollar on each item. After the multiple times Ive gone there and referred to people there, I felt that as a customer who wasnt told the total at the initial phone order (and KNOWING there are sites out there that have wrong information), there should have been a little more understanding, clarification for the future, and so on. Im one that is a customer service gal (since I work in customer service and make the call which fight is worth the fight).
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Jamie Winfrey
I always order delivery from there because I liked the food. However my last experience a week ago has left me very disgusted and not wanting to return. I so happen to look down into my plate while eating my shrimp fried rice and shrimp egg foo young. Low and behold there was a dead fried fly in my rice!!! I almost puked in my plate. I threw away all my food that was in the containers. And I sent the manager a picture of my plate and food with the dead burned fly. I never got an apology and she barely wanted to refund me my full amount. Never again!!
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A Private User
Ive been going to Enlai for almost 20 years and during that time I watched the quality of the food go slowly downhill. This first began when the owner was no longer spending time in the restaurant, then younger people were hired lacking the knowledge and experience, and then they started altering the recipes using cheaper replacements for the rice and vegetables. Its really sad to see because they did have a clean restaurant and the most fantastic food at one time. I hope they read these reviews and clean up their act, literally.
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Steven Lavrenz
I refuse to eat at this restaurant until they stop their practice of littering the city with paper menus. I live in a 700-unit apartment complex, and this place throws paper menus on every single doorstep. They blow all over the parking lots and generally pollute the city. En Lai does this at other residential areas too, and they are creating a huge environmental waste. Until they change this practice, I will tell everyone who will listen to eat at more environmentally sensitive restaurants instead.
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Mike Earley
I give it 3 stars but that is a stretch. The place is always busy and sometimes it is difficult to find a table. I am not sure why this is. The buffet is small and not much of a variety. I will say the staff is friendly and the food tastes ok...but is nothing special. I think people love this place because it is cheap. $5 and change for the buffet and a glass of water. I go there at times be cause it is ok and close...but if you are looking for something more keep looking
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A Private User
I was really hoping to come to this place and it be amazing by the other reviews. However, when I got there, everything was really dirty. The "buffet" that they had for lunch was maybe 3 entrees and a few other sides. The food wasnt horrible (low to average American-Chinese food), but the atmosphere more than made up for it. Will NOT be coming back again. Dont be fooled. Sorry.
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Linda Martin
Love this place!! Started going to their lunch buffet 5yrs ago, then began ordering takeout. Happy with everything we have ordered! Sunday after church is when we go for buffet, get there early, it gets really busy. Delivery doesnt usually take as long as they say! Give them a try, we think you will enjoy as much as us!!
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Tom Miller
Ordered at at 9:42 pm. after our order hadnt been delivered after 2 hours which was an hour longer than estimated, we decided to investigate. it turned out they canceled our order after our order was already 30 mins late. no phone calls, no nothing. then at almost midnight nothing else was open so we were completely screwed
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Heather Reynolds
Very disappointed. I was given the incorrect order and when I went to return for the proper order, they wanted to give the other order to me for "free". 20 minutes of my time wasted and no refund or discount only someone elses order. Poor customer service!
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Camille Warren
No seats during buffer time. I ordered and paid for my buffet seperate from my family because they were ordering off the menu. The lady tried to accuse me of stealing. The man who rung me up had to let her know I paid. We will not be returning.
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Matthew Tang
I am Chinese so Ive had a lot of good food (both authentic and Americanized). I really like the service. They were extremely prompt with my order. The food was really good. It was flavorful, but without the excessive grease.
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A Private User
Excellent food, great portions. I always get delivery and even though they say 40 minutes, mine always shows up in about 20, nice and hot. Try the special combination platter....comes w/ egg roll!
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A Private User
Delivery is fast, and if you get certain menu items they serve it in a reusable tupperwear container! Also, delicious general tsos! Its kind of spicy but its always fresh and delicious!
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Chris Song
Wish id known about this place sooner. My go-to chinese restaurant in the area. Prices and portions are reasonable especially for lunch. Beef and broccoli and fried rice are delicious
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Brian Romesburg
Some love this place. I found it to be acceptable. They do give you a large amount of food. Usually one meal order will make two meals for me (and Im not a tiny man by any means).
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Rich Peters
Just great ownership and an amazing inexpensive buffet. For less than $6.00 after tax you get great food with many different entrées. I absolutely Love the Crab Rangoon. Yum.
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Aaron Harkleroad
This place is awesome for take out. My wife and I have been getting take out here for about a year and we have never had a bad meal and the service is quick and friendly.
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Lu Cronin
I have been living in this area for 3 years. This place is my #1 Chinese restaurant. Carry-out portion and quality have always been good and consistent. Worth the drive.
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Greg Waltz
One of Lafayettes best little place for Chinese cuisine....fast curtisy service for takeout and delivery , always great food for the money and always plenty to eat
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sara conarroe
Been ordering from this restaurant for over a decade. Lunch buffet is always crowded, but can always get a great togo box. Their delivery is always timely as well.
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A Private User
Best place in town for chinese. Friendly staff. Quick delivery. Quick to please for a special order. 4stars only because the place in Monticello is better!
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Meghann Murphy
This is my absolute FAVORITE Chinese restaurant ever! The food is awesome, theyve never made a mistake, and their delivery time is always fast!
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Azhlyn Berkley
Only Chinese place we order from and the staff is so friendly. We look forward to the older man when he does deliveries. Hes super nice
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brittany bowyer
Love this place! Ive ordered from here for the last 3yrs and have had great customer service, Definitely my favorite for take out!
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Chris Cronk
A small establishment but the food is really good. They offer a lunch buffet at a very cheap rate. Can get very busy at times!!
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Christine F
It takes forever to get delivery. They say it takes 45 minutes, but it usually takes an hour and a half. Its unreasonable