Buffalo Wild Wings
| Address: | 1018 Willow Rd, Northbrook, IL 60062, USA |
| Phone: | +1 847-562-0333 |
| Site: | buffalowildwings.com |
| Rating: | 3.5 |
| Working: | 11AM–1AM 11AM–1AM 11AM–1AM 11AM–1AM 11AM–2AM 11AM–2AM 11AM–12AM |
Location
Photos 100
Reviews 20
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Luke Dubs
Managed poorly, terrible pricing. I dont blame the new guy for not knowing how to write up the order, but we thought we were getting basket of fries and instead got this measly micro sized side of fries. I asked if they could do better than that and he said, "Sure no problem, itll take two minutes in the kitchen." At no point did he mention they were charging me $5 for an extra small side of fries until he had the order already sent to the kitchen. A basket would of been cheaper than getting this additional side! I used to work at the Best Buy in the same plaza and ate here all the time. Food and service was always decent for eat in or pick up. I dont know when they decided to stop taking care of the customer, but it happened. I have to say I find it pathetic that even after the manager understood the situation he didnt offer any other solution like pay the difference for the basket I thought I was getting, let alone give me the stupid small side fries and move on. Now Im hangery and feel like an idiot for spending $30 plus tip on a crappy pick up experience. Im not sure if Ill ever be returning. I could get much better service for this price, and Im sure theyll include the ranch dip I paid for too. Tl;dr Im pissed about my fries and dip. Ive been a customer here since 2012. They couldnt fix a simple problem.
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Oscar B. Chacon
Wow. We were excited to have our regular wings. My wife put a boneless wing in her mouth and she pulled it out because it had a long strand of hair in it. We expected them to comp the boneless wings that we ordered and replace them. Interestingly, they ended up replacing 6 of the 8 wings. But when we got our check, they continued to charge us for the boneless wings that originally had the hair. I had to ask for the manager. When the manager arrived, she said that they werent sure what had happened, implying that maybe we had placed the hair in the meal ourselves. In all fairness, the manager eventually agreed to remove the boneless wings from our check. But I will not be going back.
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Alex Ruiz
I had to tell Lisa the manager HOW WONDEFUL AND PLEASANT PATRICK our waiter was. He made our night. As busy during this basketball seasons final was, he catered to us like we were the only ones there. The service he provided was beyond just his job. He made the whole experience Great. He really stood out and did his job very well. If you come here Ask for him or any of the co-workers. This establishment is wonderful and very organized. My food was perfect and yes I was very flavored and wanted 3 different flavors. I enjoyed my food and so did my lady. I will definitely be back. Kudos to the best waiter even on a busy Friday night, he made it all Right. Thanks again BWW
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Cynthia Wick
Loud, loud, loud! So loud we couldnt hear the person next to us talk, the server had to put his ear next to our mouths to hear our order, etc. They changed the tv channels away from what we were actually watching repeatedly - despite being seated next to a back of 6 tvs, they wouldnt leave even 1 on the match we wanted, & kept putting other things on 3-4 screens! Plus terrible service.
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Piotr Langner
I come here with a friend if we want to go out . While this is not an all night restaurant, its open until 1 or 2 AM generally, and I think compared to the other late-night restaurants in this area, it does the job. I am not a sports fan, so I dont care about the football or baseball, but I like the food here, and theyre open late. Just what this area needed, in my opinion.
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Karen Y
Went late saturday night with friends for dinner. Got some boneless chicken and beers. Waitress was nice. About 2 hours later I felt really funny and threw up chicken in my toilet. Ive been to other BWWs and this is first time that Ive gotten sick from it. Soo wont be visiting this location, the food is not clean.
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Jan Bornholdt
Havent been to many BWW, so cant compare to others. Half-Price Tuesday is a really good deal. Good beer selection. Generally busy location, but not too crowded. If you are looking for a good deal + sports bar/TV. This is the place to go. If you are looking for a more unique or classy experience dont go here.
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Tinu Paranjattu John
Poor customer service by the greeter, seems like he had no knowledge of sitting people in order and after he skipped my family i had go ask him why I wasnt seated all the sudden the seat became available that was open for the duration of the time that we were here for.......
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Johnathan Thomas
I typically like B-Dubs but as soon as we walked in here, we could tell that they dont get many black people around these parts. The service was slow and we felt unwelcomed. We went because it was the only place open late during our conference. Probably not going back.
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Taso Kokkinias
Food is good, just like any other BWW, whats nice about this one, its not as packed as others (unless theres a sporting event obviously). Service is okay, have had decent and also bad experiences, never really an amazing experience with a waiter or waitress here.
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Michael Naish Jr
we were there late and they serve food until they close (2am on saturday night). they had some local beers as well as the typical offerings. staff was friendly for a dead saturday night. we had fun anyway...despite the lack of a crowd.
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Taiwon Choi
absolute horrible service. always thought their service was okay at best, but our server yesterday wouldnt even make eye contact. done with this location for good. no wonder they arent packed as other locations.....
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Tyson Smith
I rate it 5 stars because our server Joffre was on point! He did a spectacular job paying attention to us. Polite and courteous even though we brought kids :) The food was 4 stars at most for this type of place.
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Kyla Daniels
Didnt stay long because our host doesnt know how to seat someone with a physical disability. Instead of taking us to the closest table he decided to seat us to the farthest table. So we left and wont be back.
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Paulette Rose
It was just okay. They forgot our appetizers until after we got our meals. It took us 30 minutes just to get a refill of water. Service was slow and our server seemed so uninterested to even be at work.
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Gernot Mark
Sehr schöne Bar mit gutem Bier und Bedienung. Preise sehr angenehm und Qualität gut
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Cris Zdremtan
I was in the bar area, on a super slow day when there were barely any people in there, and it took the dude 5-10 minutes to get me a refill on water. Like, twice. Other than that, it was okay.
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Chris Balcom
I love coming here when we get the chance. Its not a common spot but its always a great spot. Staff was friendly but the food took a bit to come out and it really wasnt that busy.
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Ritzygirl05
No gluten free. We walked to and sat down we also got drinks and hen he waitersaid that they had no gluten free and we had to go even though we waited for half an hour
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Kevin Medansky
The wings here were definitely way worse than any wings Ive gotten from any non-Buffalo Wild Wings. The service was slow, but the staff was kind. Definitely overpriced
