Address: | 108 N Lakewood Rd, Lake in the Hills, IL 60156, USA |
Site: | dairyqueen.com |
Rating: | 4 |
Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 12–11PM |
JA
Jaime Martinez
Great ice cream but HORRIBLE customer service. Get in line for the drive through near closing time and you may or may not get the ice cream you were hoping for. Apparently if there are people in line at the drive through it doesnt matter. They will simply turn off the lights and stop acknowledging customers right at closing time. No apology or explanation that they are now closed or anything. Just shut off the lights and turn off the intercom. In my opinion, this is unacceptable. Next time I want dairy queen I will either visit a location which puts the customer first or consider not giving Dairy Queen my money at all and go elsewhere.
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Dan Wilnau
Childish staff, Mary should learn to babysit her disrespectful staff, including the two young punk kids that worked Sunday night 8-6-16 They take there time, drawing huge looooong waits in the drive through then almost 90% of the time mess up the orders, when confronting the staff they have attitudes and smirks. Next time Ill save time and drive to Huntley instead for ice cream.
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Brimstone Pyro
I have no idea how much it costs to make a blizzard. But my advice is to wait from 2p-5p and get basically the same thing from a Steak and Shake for a MUCH MUCH more reasonable price.
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Juan Quiroz
Great staff and overall amazing experience! Ive made it a habbit to come in at least 3 times a week! Keep up the outstanding work DQ!
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Jack Zorica
The worst Dairy Queen Ive ever been to. Horrible customer service. Ive seen better management at a childrens lemonade stand.
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Ashley Anderson
Love DQ ice cream but this location does not staff appropriately, the wait inside and out is always terrible.
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Joseph Cabrera
Peter Murray is a terrible person and should be fired as soon as possible.
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Christopher Flick
Well the ice cream is good. Drive thru line can get ridiculous.
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Cyan Cazador
Bad service, terrible look. But the toco salad makes up for it.
LM
Lmao Mememes
Xomox is the best worker here tbh give her a promotion bro
AN
Andrew
Ice cream, a little expensive compared to old days
DO
Donna Bates
Very disappointing store. Service was a joke.
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Werner Morales Padilla
The ice cream is great, the fast food is okay.
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Edward J Zimel Jr
Always pleasant and good.
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Don Jensen
Nice little walk in DQ
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Buhnanuhs
taco salads are l i t
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Cindy Principata
Love their ice cream
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Asch Dhiver
Nice taco salads btw
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Brian Oswald
Yummy