Address: | 6409 Grand Ave, Gurnee, IL 60031, USA |
Phone: | +1 847-855-1332 |
Site: | penn-station.com |
Rating: | 4.2 |
Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 12–8PM |
AM
Amanda Smith
I have a hard time believing someone would have a bad experience at this franchise. & if you did, I highly recommend reaching out to the owner of the franchise who is not only has a very regular presence in his stores but is also very friendly and approachable. The owner and all the staff he has chosen to work underneath him hold high standards and kick ass customer service skills, even during lunch/dinner rush. You guys have a great team going. Keep it up.
GI
Gil Miller
Excellent service, great sandwiches, fresh cut fries, and amazing fresh squeezed lemonade make this place stand out from the other sandwich shops! If you havent been there yet, dont wait any longer. To top off your meal, if you have any room left, I recommend the cookies! Fantastic!
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Gary Mullins
Very slow service! Person who i assume was the manager should have helped prepare food, instead talked to a customer for the time i was waiting, recived my food after the other customers who arrived after i did at this location...hint..every customer is important!!!!
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Tracy Bingham
Im from the East Coast, and they have the best cheesesteaks Ive ever had! It costs a little more, and takes a little while for them to make, but its worth it! Their lemonade is also top notch!
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Curtis Binder
This location is consistently slow to prepare orders and always manages to leave something out. Its a shame. I like Penn Station but will no longer eat at this particular establishment.
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Dominic Dannible
Good food. Little pricey. Takes a while for food sometimes even when they arent busy. Get the Philly or the Italian. Biggest complaint, thier floor is sticky 100% of the time!
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Stacey Bloom
Good is great! Owner and employees are extremely personable. The owner is a huge supporter of the community and schools. I would definitely recommend this place!
KA
Katrina Pressley
Store is very clean. Lemonade is amazing. Crew is polite and the manager is always there. Amazing food and customer service. Never had a bad experience.
OS
Oscar B. Chacon
Good food, but be prepared to wait for it. It takes them a while to prepare your food. Still worth it though if your in the mood for a good sub.
LO
Lori Foux
Good food but lousy management. Tables are always dirty. Takes a LONG time to get your food. A little on the pricy side for what it is.
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Joseph Kass
Never again. Its been 10 minutes so far and they havent started our order. There was only 1 person in front of us......
JO
Jonathan Quinones
They take their time to make your Sub and bring it out to your table when its done - purely excellent service!
JO
Joseph Furrer
Well I have them another shot but it is now official. If I choose between Pen Station and Jersey Mikes the
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Scott Bright
Very clean. Subs are always great. Staff was friendly and hardworking. The fries are excellent here!!!
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Ben Abejuela
Slow service, little food, barely above room temperature. Disappointed for price and time spent.
AM
Amanda Cole
So many things right here! Great fresh food and the owner has WAY over top great service. Yum!
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Shane Bassetti
Great food great fries friendly staff. Manager was following up on customers. Will be back
RY
Ryan Berka
Great subs, fast service. Definitely a cut above something like subway.
AN
Andrew Kelley
Awesome customer service! Only second time here but def coming more often!
JU
Judy Woods
Pleasant people serving delicious subs and the fries are a fantastic treat
JO
Jon Reynolds
Great service! As well as amazing sandwiches! New place for awesome subs!
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Humberto Gauna
The crew was disorganized. Fries over done, had to point it out.
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Kristen Saxe
Great Philly cheese steak. Lemonade is really good!
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oscar vital
I love the subs, and the service is good. I like it.
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Sharmal Cannon
Friendly people, good service, really good subs!
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Matt Barber
Decent grub. I wouldnt call it fast food tho.
MA
Marie Cote
Very good sandwiches. Nice owner and staff
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Larry Arends
Great food. Very well managed restaurant
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Jose Hernandez
I like the place, the subs, and the staff
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Lisa Magee
Environment was fun and food was great
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Joe Acosta
Too pricy for portions received
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mari ela
Team is always great!
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jennifer nicolas
Food was very good.
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Etnan MEOW
The food was amazing
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David Mcisaac
Love there subs
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Mary Stow
Great subs!
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Sarah Frances
Delicious.
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stephanie geertz
Good subs
GA
Gary Fugate
Good stuff