Address: | 5917 N Illinois St, Fairview Heights, IL 62208, USA |
Phone: | +1 618-222-9630 |
Site: | panerabread.com |
Rating: | 3.9 |
Working: | 5:30AM–10PM 5:30AM–10PM 5:30AM–10PM 5:30AM–10PM 5:30AM–10PM 5:30AM–10PM 5:30AM–9PM |
BE
Beautyby Bay
We went in there around 9pm. We knew they were closing at 10pm and was just going to get cup of iced coffee and a smoothie. We were greeted by no one. And whenever someone came up to the register to take our order, her attitude was nasty. It was clear that she was annoyed to be dealing with customers. We ordered and I heard someone in the back saying how she didnt want to make smoothies because they were about to close in an hour and how she was annoyed. The manager was there, he didnt seem to care what his employees were saying and how their attitude was. I will never be going back to this place. I never had any problems with Saint Louis Bread Co before but this location employees are rude, have negative attitudes and doesnt seem to care.
DL
dlbstl
I ordered a broth bowl. It was the quinoa with chicken. It tastes good, but I think that the title of "Broth" means that there is A LOT of broth. Its a bowl, half filled with the chicken, quinoa, and lentils plus all else. The broth is maybe 1/2 cup. I was looking forward to all of the ingredients literally swimming in broth. The ingredients are in a heap, with a little broth mixed in. More and more I am getting disappointed with what I would call quality control. I live so close, its a shame that it isnt better.
KA
Kathryn Schneebeck McReynolds
I love panera and always have. My favorite thing to get there are the bread bowl soups and their fuji apple salad. At this restaurant however, I had the worst salad Ive ever gotten from a Panera. It had pieces of spinach that were brow on the ends. Im not talking one. It wa throughout my salad. The onions were huge! I had to cut them up as well as the chicken. There were giant pieces of lettuce. One was roughly 8inches long. Im never going there for a salad again. There chai tea however was very good.
MI
MikeyXZ
I ordered 2 egg sandwiches for breakfast here. One was on the normal ciabatta bread and had some extras on it, it came with very little egg compared to the other sandwich. The second one I ordered on asiago with egg whites and spinach. They gave me the regular ciabatta bread. Egg whites were nice and thick. The last part of my order was a muffin, but they almost gave mW a muffie. It wasnt even busy while I was there... Service was friendly but thats about it.
MA
matt whidden
We were greeted by rude customers telling us we were in the wrong line. The line was basically flowing out the door. We finally ordered our food and they gave us the wrong order. I was too frustrated by the length of the line to bother reordering. My gfs sandwhich was so greasy it was barely edible and mine was worth nothing close to 7 dollars either. We wont be going back ever again.
DA
Danny Wight
Good sandwiches, french onion soup was really good. It was Black Friday late in the afternoon. ....dining room very dirty floor and tables....but the worst was the mens restroom.....nasty is an understatement......visually disgusting.......but the stench was comparable to subway station....For a large franchise as this one...definitely unacceptable......
CH
Chris Meadows
I wouldnt recommend any sandwich / flatbread or panini. Very little meat and or kale or whatever. I think the salads are ok but even so, theres something not right about paying these prices and the customer had to bus their own table. And get hands all messy when separating bowls, flatware etc. from trash.
CA
Carrie D
After all of these years going to this location, I still love it. Great staff, great food, reasonably clean. The only downside it that its almost ALWAYS busy. So, that can get really annoying if youre trying to have a conversation. But if its just for a quick bite, this place is perfect!
MI
Micah Zak
I always take my clients to the Bread Company, and the Fairview Heights branch is always a terrific place to meet and take care of business. The service is excellent, the wi-fi is fast, and the food is delicious. I strongly recommend the Fairview Heights Bread Co.
TR
tracy rutz
Love the caramel latte and pastries, love the variety of the pick 2. Quality good, agree with others that cleanliness could be improved. Restrooms need an update. They run out of stuff by 5pm, thats crazy. I can always eat Panera!
TI
Tiffani del Valle
Good food and quick service... They need to keep things a bit cleaner and restock more often at the beverage counter. Overall good experience though. They apologized and quickly corrected their mistakes. (:
TY
Tyler Mode
Its just as clean and cozy as any other Panera Bread/St. Louis Bread Co. I meet there for a small group weekly and they are very accommodating and friendly. Great place to hang out and relax!
AL
Allison S.
I love the chicken noodle soup and availability to order online. You can walk in, pick, up your food, and leave. You can bypass the register by using the panel to order. Staff is nice.
NI
Nich Del
Feels like an upscale cafe without any pretension. Prompt service, good food, comfortable atmosphere, and wifi.
TA
Taylor Watson
A good place for soup amd sandwiches. Not too manu vegan and vegetarian options. The coffee is good though!
MA
Mary Jo Smith
Server Will was stellar. Had a huge smile and nothing but the sincere desire to serve. Great impression.
AN
Andrew Hoffmann
Not as good of food, or service as Honeybaked Ham just down the street. The drinks are overpriced here.
KR
Krista Hyde
Quick service, good quality compared to other fast options. Healthy and vegetarian options.
JE
Jerome J. Rogers
Because they are friendly, fairly quick with the orders, and the food is great.
KI
Kim Kostelac
so this is day 2 of getting a bagel and this is how it is sliced?????
A
A Black
The service is fine; but, for lunch meat they are overpriced.
ST
Stephen Wilke
Overpriced and overhyped. Still tastes good though
DO
Doug Kreighbaum
Always enjoy their food. Work service, nice staff
JA
Jasmine Adams
I recieve good customer service here quite often.
SH
Sharon Sherrer
Good food, very clean. A little pricey though.
JO
Joan Ward
Lovr st louis bread co. Cant go wrong there!!!
MA
Makayla Weiss
Very good food and service. Pretty expensive.
OL
old foxy
Love the Food, Environment, and Free WiFi...
MA
Mary Schaub
Loved the turkey bacon and avacado sandwich
BI
Bill Dye
Great breakfast sandwiches, bagels & coffee.
ST
steve dunning
Love the food but think prices are too high
JE
Jeffrey Marquez
Its ok. Bagel was more breast than bagel.
LI
Lisa Murphy
Good food like all Panera locations.
CY
Cyndi Griffin
Friendly, casual, with good food
DA
David Walker
Amazing food! I will be back.
SH
Shandell Rucker
Awesome customer service!!!
RY
Ryan Christensen
Good food. Easy atmosphere
LA
Lawanda Sandwick
Good food. Nice staff.
BE
Bernard Smith
The Oatmeal is awesome
MI
Mike McCombs
Fast, friendly service
BR
Breannon Davidson
Great place to work
LI
Linze Aya
Delicious bread.
BE
Ben Castic
Always Great!
SC
Scott Overturf
Food was good
SH
Shane Rossy
Good food.