Address: | 4910 Jimmy Lee Smith Pkwy, Hiram, GA 30141, USA |
Phone: | +1 770-222-3411 |
Site: | starbucks.com |
Rating: | 4.1 |
Working: | 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–11PM 6AM–11PM 6:30AM–10PM |
CA
Catherine Wright
I am not giving this rating because of the product or the service. My daughter and granddaughter were targets of a sex trafficker/baby snatcher today in this location. Young girls, especially those with babies or toddlers....beware. The man who tried to take them was an elderly, white haired, clean cut Hispanic man. He is probably just the "front man" because he is very unassuming and harmless in appearance. He told my daughter, by using the translator on his phone that he was a tourist and would give her $300 for a ride. The staff at Starbucks told her he was not a tourist, but a regular customer. They were not interested in helping her. Today could have gone very differently, but my daughter is pretty smart. Please be cautious!!!
BE
Beatriz Gallegos
If I could give them No star I would!! I am a loyal customer to Starbucks but this has been THE WORST Location I have ever been to!! Came in they give me my order inaccurate and when I tell them they said that was the last of that specific drink!!!! They did they would take my name and I could get my order (same as that they since they messed it up) free the next time I would come. When I did come to this location (when I was around this area) they said "they probably dont have it written down anymore, that they ONLY keep it for the same day or the next day" so I left as a UNHAPPY/UNSATISFIED Customer the first time AND the second time!!! Will NEVER stop at this Starbucks again!!!!!!
ST
Stacy Corley
Stopped by half way home to be the only person in line but not acknowledged or waited on for 3-5 minutes. No apology for being out of recyclable cup lids or usual thank you for spending over $5 on a drink. 5 minutes later, I noticed my now lukewarm drink sitting on the bar because they didnt call out the order - also unusual for Starbucks. Guess I couldve gotten the same service at McDonalds and saved a couple bucks on the Mocha
LU
Lukis Newborn
I usually have no problems at this Starbucks in Hiram Ga. HOWEVER, one of the new employees was INCREDIBLY RUDE. Never a Please or Thank you, no common knowledge of the store after weeks of working there. Always an attitude. When will they bring back their kindness and charm to this location? Called Corporate and awaiting their response to dealing with this matter. Literally cut up my Rewards Card and will not be going back
JE
jessica laurain
If I could leave no stars, I would. I ordered a caramel macchiato and my boyfriend got the pikes roast with room for cream; my macchiato tasted burnt, like they forgot to add a little sweetener or they used burnt, reheated coffee/espresso to make it. The pikes roast was luke warm at best. This isnt the first time this has happened to us, so at least their consistently bad? Will not be going back to this location.
EM
Emily Lizarazo
This location is very slow but thats not even my reason for the 1 star review. Their customer service is BAD. There is a guy that wears a hat that works Drive thru and you are lucky if he says ONE word to you, even doesnt bother to tell you how much you owe! Basically throws your drink at you and closes the window. I wont be returning after many times of the same thing...
NI
Nick Bennett
Got the order wrong for me and several other people in line with me. a couple got there long before me and were repeatedly passed over. then to make things worse the hot coffee was cold and tasted as though there was no espresso in it. I ordered a peppermint mocha but received a caramel macchiatto instead, at least it had my name on it.
SH
Sharon Morris
I have always loved coming here. This location has improved greatly on orders both in speed and accuracy. Mobile orders - great improvement!! The flies though...please do something about those prolific unwanted visitors and youll get 5 stars from this Seattle native!
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Chris Parker
The menu selections are great, and the staff typically gets orders out very quickly. However, it is often more crowded than seating can handle. It would be great if they could offer more seating for their guests.
ER
Erick Steele
Just like all the other Starbucks, be weary of what time you are going bad the line can get backed up around 7AM and the barristas seem to get a bit overwhelmed.
CH
Chris Coley
Great service, always! Consistent product. Fresh foods, always happy people behind the counter. They know me by name and by drink which is awesome!
KE
Kenneth Vice
They are very quick 98% of the time. They get your order right and know how to make your drink if you order something from their older menu.
L.
L. Brown
Great customer service! My drink is fixed quickly and the way I like it everytime! Chelsea is the best!! Ask for her if you can!
CO
Coach Clinton Ages
A nice Starbucks. Smaller than some of the other locations Ive been to. It was easy to find an outlet to work on my computer.
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Frank Greco
Im a Starbucks fan and this location does a great job in delivering consistently. The AM staff is always friendly and fast.
DA
Dana Taylor
Always a pleasure. I have been going here for years. I wish the place was larger because at times it can get pretty crowed.
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Tracy Szwec
Inconsistent with making my drink here compared to other locations. When its good its amazing, when its bad... :(
RY
Ryan Southern
Every time I go in here, they screw up my coffee. It is also the slowest Starbucks I have ever been in.
AN
Antonio Rosas
Really hepful employees. Fast service just as usuall and AWSOME place to chill and chat. #chatnchill
RE
rebekah marcellin
Very nice. Clean environment. Sometimes gets the coffee wrong but they are quick to make it right.
MA
Matt Bell
Visited once driving through Georgia. They made my drink correctly and quickly.
MR
Mr. Fatty
This one is one of the best. They are fast and they can make off menu drinks.
CO
Courtney Luv
They never mention any reward card opportunities or anything else in there!
MI
Michelle Cross
Very nice employees! They always give my dog a "puppicino" and she loves it!
CH
Christopher Banks
Had a great first time experience..Fast service with a big smile...loved it
A
A Private User
Great place to meet. Coffee and food are amazing. People are always nice.
DA
David Casey
Just found somebodys IPHONE in the bathroom. Handed it over to the staff.
T.
T.J. Thomas
Usually good service. Definitely not the cheapest but pretty good coffee.
GR
Greg Stalker
Typically slower than all other Starbucks around. Otherwise, it is good.
DA
Danielle White
Love my Carmel macchiato. But the drive thru is always extremely long
RI
Rick Perez
when you need your coffee fix stop by here. the staff is friendly.
JU
Justin Rakes
Its Starbucks...What do you expect? Solid, but not mind blowing.
BE
beverly barber
Love it friendly fast and have Iced white mochas
HA
Hannibal X
They didnt give me a unicorn frappe on time.
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Nick Karamitros
Great service along with sensational coffee
BR
Brian Voyles
Great place to hangout. Friendly baristas.
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Jonathan Greene
Good crew with plenty of seating.
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Veronica Montgomery
Wonderful my favorite Starbucks
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kelly daniel
always fast and amazing
DY
Dylan Norred
Fast fast amazing!!!
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Pasquale Maddaloni
Very slow service
TO
Tori Martinez
Always very slow
TR
Tristan Everhart
Awesome service
JA
Jared Stilley
Always good
AN
Andi Capes
Lovely