Five Guys
| Address: | 225 Palm Bay Rd NE, Melbourne, FL 32904, USA |
| Phone: | +1 321-409-9940 |
| Site: | fiveguys.com |
| Rating: | 4.4 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
Location
Photos 64
Reviews 29
MR
Mrs. Dennis
Ordered my food at 8:17pm to place my order got there and paid for my order at 8:43pm. It was only 3 customers ahead of me. My food was still not ready after waiting 6 mins. Had to leave to go to Chick-fil-A to pick up my 5 year old daughter food. Called Marcus the manager back at 9:51pm to let him know that I came in and paid for my order and called it in way earlier and it still was not ready. He told me to come back in 5 mins. I didnt leave Chick-fil-A until 10:05pm because they were very busy but I called Marcus at 10:05pm to let him know I was on my way to pick up my food. He was so rude and he said because of security reason he could not give me my food or hand me my food from the door regardless of the fact I paid 10.00 for it. But remind you that people were still in the restaurant and I heard them calling out numbers for peoples orders. But you could not let me in to get my food that I paid for and have the receipt. And to top it off I was on hold for 5 mins waiting for him to give me the corporate number to report the issue and how unhappy I was. And Marcus said that I was being difficult. Well Marcus you were being a dick but I was still being very professional.
SC
Scott Snodgrass
Terrible. Ordered online and went to pick up. Got there and gave them my name. Waited an additional twenty-five minutes just to find out my order was sitting on a shelf. Got handed the bag to my dismay. I requested they remake the burgers as they were sitting so long. Was told they were fine and I could bring them back if not satisfied. Seriously? The order isnt correct and the bread is liquified. Burgers going in the trash. Terrible customer service and quality control. Definitely wont return.
KR
Kristy Atagozli
This place is truly a gem. Fast and friendly customer service every time I visit, and the food is always fresh, hot, and literally mouth watering! Today was the first time I tried a milkshake here, and it is HANDS DOWN the best Ive had. I cant believe I havent tried one all these years! Plus this place definitely doesnt brake the bank. It deserves every one of the five stars I rated it. If you havent been here, you havent lived life !
CH
Christine Peterson
When I tried to call in an order from the Palm Bay Five Guys on Monday July 24th at around 8:00pm someone answered said their little saying & then started to talking to someone else, then she asked for me to hold & then forgotten someone was on hold & when I tried to call back i continuously got a busy signal, then I just gave up. I love the food & usually do not have a complaint about this place what so ever, but that was just rude.
JA
Jared Bish
Enjoy this location, because its one of few (or the only) location in Melbourne that offers milk shakes. The chocolate milkshakes are good, and get one most of the times I go there. It can get busy at peak times over the weekend. Therefore, it can be recommended to order ahead of time online. Only downside, this location doesnt allow you to pay ahead of time through the app.
TR
Tracy Stover
Just ate there last weekend. The burger was great, cooked well and condiments were fresh. Fries were awesome! Service was good but a bit rushed. The only suggestion I might have is that they put out mustard so guests dont have to ask for it if they want more. Because when its busy that can take a while. Will return again for sure!
LI
Lisa Seidel
Five guys is awesone!!! They deliver an A1# product, whether youre in Colorado Springs, CO, California, Melbourne, Fl, Boca Raton, Fl, a Houston Tx... My families #1 go to for quality burgers. The fries are an epic journey. The peanuts are optional, and a great premeal great.
EM
Empress OF Vibez
Restaurant Style Burger... But faster they are moving so fast to get hot fresh orders out... And they do! If your are looking for touchy feely (maybe not your style) but if you want a hot big juicy burger fast.. This is the place for you.
NE
Nerdologist Jon
The shakes are amazing the fact they have food that doesnt contains meat for us non meat eaters is always welcoming and they have some great staff members working who always keeps the store lovely. The place is lovely and kept clean.
SH
Shanna D.
Always delicious. My order got lost in the ticket printing system, but they made sure I got everything I ordered and then some. They go out of their way to make sure youre happy. You dont find much of that these days.
AM
Amanda Carrico
Absolutely love this place! The burgers are GREAT... The fresh, made from real potatoes daily, fries are outstanding! Would recommend everyone go here. The staff is AWESOME & the service is superb!
HE
Heidi Pope
PHENOMENAL food. Best burger I have ever had and the fries are delicious. Service is always prompt and accurate. Highly recommend hitting up any of their locations, you will not be disappointed.
SE
Sean S
Great burgers, great staff, great place. And for the same amount that I would spend at a normal fast food chain you can eat a hamburger that doesnt taste like its been microwaved.
TI
Tiphanie Bissland
The sweet tea was sour there was 2 and they both tasted disgusting the burgers were great but the fries were crunchy i like a little more potato to my fries but thats just me!
KA
Karl Burtzloff
I hadnt eaten anything all day just drinking water. Ordered my food ate it and felt it quickly afterwards. Up all night violently ill with what I believe to be food poisoning.
CH
Chris Jones
Always hot and delicious. Never a long wait if you go in at the right time and customer service is above par compared to similar chains.
DA
David Hoover
This place has an awesome friendly team. The food has been spot on every time I come in. Thanks for a great experience every time!
JO
Joe Lee
When I have a cheat day on my diet, this is the place I go. Hamburgers made to perfection and french fries to die for.
DE
Denise Talbot
Typical 5 Guys. Hamburgers are always good. Laid back fast food, when you are craving a burger .We always enjoy it .
WI
William Bumgarner
Love the food but when it got busy my order was mixed up with someone elses so we had to wait for them to remake it.
TO
Tommy Reed
Such a good burger... The fries are legit too. Ask for half and half on the fries to try both regular and Cajun.
GU
Gunter Heisler
Best burger Ive had. Came in about 20 minutes before they closed but they were happy to serve my friend and I.
CA
Cal Bickford
Best burgers Ive had in a long time Fries are great. Satisfactory service - takes time to make good food.
CO
Corey C
Standard 5 guys deal, decent service and the food is the same consistency as most any other 5 guys.
DA
David Wood
Greasy, meaty, goodness. When I want to do something bad that feels so good, this is where I eat.
YA
yamille antoine
Nice people , nice food just not a burger girl but its nice to have once in a awhile .
SH
Shane Hoots
Didnt care for the super hot fries and they didnt tell me ahead of time. Lil pricey
JA
Jack Skelington
Awesome burgers. May not be the fastest location but they sure do make good food.
LO
lorie lodwick
Food is delicious but the wait takes a while. Dont go here if youre in a hurry.
