Address: | 2390 E Burleigh Blvd, Eustis, FL 32726, USA |
Phone: | +1 352-602-7093 |
Site: | baskinrobbins.com |
Rating: | 2 |
Working: | 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM |
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Trina Raether
I didnt hate the place but it was a bit awkward eating a two scoop cup of chocolate chip cookie dough ice cream with a fork because they were out of spoons!!! An ice cream parlour out of spoons!!! Thats like a steak house not having any knives!!! And to make it worse there was a grocery store across the highway where spoons could have been purchased. I guess there was no corporate procedure to cover an "out of spoons" occurrence, and no initiative to ad lib a solution. Prior to ordering a cup of ice cream knowledge of the spoon crisis might have influenced our decision to opt for a cone instead. No such luck. Informed of spoon crisis after filling our cup order. Too bad. Not a good example of B&R quality service.
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Edward Lopez Nunez
This was the worst experience we had at baskin robbins! We spent 10 minutes just waiting to get acknowledgment that we were there or any kind of service. There were customers coming in and no one was trying to help us! This is a frequent problem! These people should not be working if they do not want to work! You just lost a frequent customer! After 15 minutes without any services everyone left the store.
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Kenette Krasuski
First time there. Nice store, good environment. Excellent ice cream flavors. The free Polar Pizza Sample event brought me into the store!