Address: | 3120 Berlin Turnpike, Newington, CT 06111, USA |
Phone: | +1 860-667-8008 |
Site: | panerabread.com |
Rating: | 4 |
Working: | 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9:30PM 6AM–9:30PM 7AM–8PM |
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Jason Vincent
Had a problem with the Panera App and the staff. Ordered 2 dozen bagels on the app 1020 AM to be picked up at 330 PM. When I went to pick them up I was told that they didnt receive the order until "10 minutes ago" and therefore half of the bagels for my order were sold out for the day. The staff wrote down which ones were remaining from my order and we agreed that I would pick them up the next day. The next day, of course, the staff was different and the list that was supposed to be written down was nowhere to be found. The manager allowed me to choose a new dozen bagels, but didnt offer to cut or toast them, handed me the bag and walked away. Not a pleasant experience.
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A Private User
I work night shift and frequently stop by this Panera on my way home from work, usually around 8am. They never mess up my order and are extremely fast in producing it! Its never crowded at that time, so parking is never an issue, but parking in the Walmart parking lot is really not that far as another review makes it seem. There is no "roadway" to cross, Panera is already in the Walmart parking lot. Im a big fan of the Cinnamon Crunch Bagel w/ Hazelnut cream cheese... or you can never go wrong w/ a Bacon, Egg, and Cheese. Theres always a fire going and I can almost always get a booth to relax. Lots of people sit w/ their laptops or read newspapers.
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jhon diaz
Ordered a Fuji apple salad with chicken to go. When I opened it at home the salad had just four small pieces of chicken, no feta cheese, no pecans and no apple chips. So I basically got a lot of lettuce and onions with apple dressing. This is not the first time this happens but the first time I thought it was an honest error. I dont get why they renovated the place with a coming drive thru if the to-go meals are way worse than what they offer there. Ive been in better paneras.
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Justin Clark
As youd expect, everything is cookie cutter to other Panera Bread locations. The food isnt spectacular, but it also isnt that bad. Im a big fan of the bagels, but the soups and sandwiches have gotten worse over the years. The one thing that does frustrate me about this location is that theres often a lot of little kids running around or making noise. If youre trying to have a quiet lunch or snack then be prepared for that.
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Russ C
Use the Panera App to order, or be disappointed. I dont like to think that they dont care...perhaps theyre not paid enough, or not trained well, I dont understand. There has been a problem - consistently - unless we use the App to order. Wrong item. Wrong price. Something. Save yourself the trouble and avoid the people at the register. Use the Panera App and just go in to pick up your order.
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Rick Hanbury
There is no drive-through at the Newington Panera and they have never gotten my order wrong. I go there all the time and it is on of the fastest and well run Paneras around. Always clean, and the food tasty. Not sure which Panera the negative reviews are talking about. Other Paneras suffer from slow service and long lines, but not this one.
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TJ Karwacki
It used to be good place. Last couple visit hudge disappointed. When I ordered my food I wasnt even asked if I want bread apple or chips (same thing already happened few times with the same cashier). Then I received my panini sandwich almost cold. And all 3 sandwiches had almost no meat in it.
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Chris Kibbe
Turned down a small breakfast order (the night before) because they had "too many orders for breakfast" the same day. Didnt refer another Panera nearby or even try and get details as to just how small the order was. Just turned down the order - asked no questions.
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Mike Musto
Extremely friendly staff throughout the entire ordering process. Especially a cashier named Isabel. She was extremely kind and accommodating. Fast service as well. Food is the same as any other Panera restaurant.
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michael sayed
Ive it the worst Paneras in the region, they never get the order right, always out of something and never tells you, sandwiches are dry, if you want a good experience go to the glastonbury one.
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Michael Quinones
Great place, food is always good and fresh and the employees are friendly. Sometimes you may need to wipe down the tables and seats if the place is a little busier. Other than that its great.
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Chaim Goldshekelbergowitzcohenstein
The short haired dyke manager Kim comes off as rude. Stares me down every time I come in. Dont know why but if its a "time to smash" stare I wouldnt touch that cow with a ten foot pole
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Amit Potdar
The new layout is great. They have new buzzers so that you dont have to wait by the counters to get you food. Overall the experience was great.
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Slasher 70933
Great environment and staff. I ordered and was served within five minutes. I am constantly surprised everytime I visit with the great service.
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Kris D Murch
Its Panera. If youve been to one, youve been to them all. Counter service quality was up to expectations. Sandwich quality was satisfactory.
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Zach Yeamans
The food is great as always, but given the number of employees standing around doing nothing the wait for food was absurd.
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Barbara Delconte
I love Panera Bread. Whatever one you visit, the food is consistent. The staff is nice and friendly.
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Peter Stathis
Now with drive up window service. So far accuracy of order and speed of service, has been great.
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craig vu
Got my order wrong twice in a row in one visit. Sandwich had only slices of meat In it.
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Amanda Celeste
Love how they have a drive thru now !! The food is always so fresh and DELICIOUS!!!
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Michael Alinauskas
Regular Panera Bread location. Newer and staff working to make your visit pleasant
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Jennifer Schelly
Exactly what youd expect; good sandwiches, soups and combos. Nice baked goods.
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A Private User
The food, the service, the staff .... everything is GREAT at this Panera!!!
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Karolina Rametta
We eat here at least once a week! The food is always fresh and delicious!!
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Linda Williams
Excellent... fantastic cashier..exceptional people interaction skills..
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Joshua Jones
Friendly staff, good food as always and lots of room to eat and work.
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Kimberly Farnsworth
Newington Panera now reopen. Redesigned. Drive up coming in Spring.
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Dean Ellington
Check your order before you leave , they often forget items.
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Dan Bush
Typical Panera. Usually no wait and take out is pretty quick
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David Giles, Jr.
Good food. Nice workers and atmosphere. Reasonable prices.
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Patsy Clarkson
Food and service was great! I will definitely visit again
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Wesley Cancro
I came here for a trip and the staff here was wonderful!
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Roger Clough
Decent food. Good atmosphere but thats about it
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Zee Garcia
Food is always good. Service is good also
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Train Davis
They dont like black people up there.
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David Brinkworth
Plenty of searing. Food is always good
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Kayann Willis
Love the food here... seems fresh
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Natasha Lunin
They need more gluten fee options
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David Rodriguez
Decent food and drink, great wifi.
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Luis Betancourt
Good sandwich and good service
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Nathaniel Page
Good food, great employees.
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John Ferrazzi
Good healthy, fresh food
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Scott R
Broccoli Cheddar soup!
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Kandip Patel
Like any other Panera
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Hector Torres
Great Healthy foods
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Khrystyne Keane
Love the fireplace!
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Daniel K
Not so great
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Joanne Arico
Love Panera
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Faayde