Ruby Tuesday
| Address: | 50 Shunpike Rd, Cromwell, CT 06416, USA |
| Phone: | +1 860-635-9970 |
| Site: | rubytuesday.com |
| Rating: | 3.5 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
Location
Photos 76
Reviews 48
WA
Warren
We had been going to this Ruby-Tuesday for 18 years so obviously we found it pretty good. Quite a few times we each wanted a little bit of salad. So we would get ONE plate and split it. This was no problem for a lot of years as we would mention to the waitress we were eating only one plate, until last month. Our waitress summoned the manager who read us the riot act in that a salad could not be shared and he was sorry that we had eaten there for years without that being made clear. Anyone would be understanding that one paid salad bar order cant possibly be consumed by multiple people and include multiple trips to the salad bar. But the manager wouldnt go for ONE plate shared by a couple while at the same time by their rules he would allow another customer to go to the salad bar for half-a-dozen plates for the same price. Not good business. So my wife just left the salad uneaten as by then this manager had made her lose her appetite for any salad. As soon as we got home, I cancelled our Ruby-Tuesday account and well probably never go back.
LA
Larry Selig
Family came to celebrate Fathers Day. 3 out of 4 ordered meat and asked for a variety of different doneness. Made the mistake of asking for my hamburger rare, and making it a point to the waitress to emphasize that the kitchen has had problems in the past. Everything came out medium rare, including a hamburger and steak that were asked to be well-done. Steak went back twice to fix, taking over 25 minutes. Waitress though apologetic thought it appropriate to offer desert to the party member still waiting. After 25 plus minutes party member decided that she wasnt going to wait any further. At no time did a manager come over to the table to see how things were. Waitress comped the uneaten steak and apologized. Contacted regional manager who apologized again and offered to make it right, since it was a special occasion. Received a 20 dollar credit towards another meal. Think they forgot the fact that the occasion was more important than the meal. Wont be going here again.
HA
halima hutchinson
The worst experience Ive had in my life... I walked into the place and never felt so discrimated against... The lady brought the manager and said it seems that you have been under the influence I cannot serve you... Ridiculous first of all I dont drink. So for that to come out of her mouth is insane... Thank you for your time I will never ever come back to this place ever again nor will I have my friends or family members come to this place.... I didnt even want to give this place one star.
SC
Scot Mckee
Stopped in the other day mind you I used to work at this location back when it first opened. I ordered a classic burger and ask for it medium (you know a little pink in the middle) when I received said burger it was more to the well done sideways a little disappointed, also found the bartender good with service but lacking in personality of the ones from years past.
A
A Private User
The food is standard for a Ruby Tuesday - you decide if thats a good thing. I dont recommend the takeout. The takeout service is generally very slow and they never some to your car. Im a fan of some of the waitstaff and generally wont pass on their 2 for 1 offers. I am unwilling to pay full price for their food.
LO
lol22 2021
Always a great time food is delicious waitresses are nice great experience great atmosphere and many something bad happened but it happens once in a blue moon but you have to give them credit you know waitresses work hard they have to deal with you lol
TI
Tim Joseph
Great Service on New Years Day, while my two other friends and I were heading to a Leadership Conference in Hudson, Massachusetts. We were all satisfied with the food, and they also offered assistance one of my friends, who had a recent knee surgery.
TY
Tyra G
Today, my service was flawless. I went in by myself because I was running around all day and needed to eat. My wait or was very attentive and extremely courteous. I tried the new Primavera and it was lovely. My entire visit was awesome today.
RE
Renee
Waited for about 45 min for food and it wasnt busy. When the food came out it was cold but the plates were extremely hot.
WI
william koenig
Would go 4... But its a chain. Good people good service. Not a bad spot to have a beer and appetizer... Or dinner proper.
RU
Russ Hamilton
This is a solid, dependable Ruby Tuesdays, very well run with great service. Great salad bar and good food!
TO
tom jordan
Everything was good with the exception of no blue cheese, Ill have to remember to bring a bottle next time
RO
Robert Bird
Walked in nobody waited on me nobody said anything after 5 minutes got up and left.
MI
mike baldyga
Servers need to pay more attn to tables. Were on lunch break only hv so much time
CH
Chris C
we always have a good meal at Ruby Tuesday. 99% of the time we have good service.
JE
jeffrey price
Excellent and quick service, best salad bar by far and great tasting burger
KE
kelsie sprague
The new salad bar is amazing and my hickory bourbon chicken was so good!!
RE
Rene Phinney
Ruby Tuesday is a chain restaurant and the service and food both were good
CA
Cayleen Culver
Lipstick on my glass, food particles on silverware, food was flavorless.
DE
Derek Manes
Its a typical chain. OK food and OK service at reasonable prices.
JU
Justin Tindall
Food is good. Service isnt the worst. Bar seems disconnected.
AU
Aubri Drake
Not a bad chain restaurant. Decent service, nice salad bar.
DA
daniel williams
Friendly staff and delicious food at reasonable prices
CH
Chuck Weiss
Its an average chain restaurant. Great service though!
CH
Christine Belko
Service was great! Food was great, place is clean!!
JA
Jamie DiLullo
Good American food, good prices, nice staff!
BR
Bruce Seplowitz
Good food, salad bar, lite meals available.
MI
mike reilly
Food sucks, service is ok, great salad bar
TI
Tim Mullins
Everything was fine, enjoyed the meal.
RA
Rachel Kozlowski
Always good service. Food always good.
CA
Carol Baggiero
Great dinner and friendly employees.
CA
Carlos Ordonez
Very friendly staff, food was good
MI
Mike Delaney
waiter called me a smelly butthole
AR
Arnold Stonge
Great food hot servers female
SC
Scott Malin
Solid meal, moderate priced
MA
Mark Dombrofski
long lines on a Friday night
CO
Colleen Lemieux
Regret going every time...
CE
cecile beauchemin
Very good. Good service.
LI
Linda Golka
New salad bar is amazing!
TR
Tresha Knight
Nice :) Food was good...
CL
Clary Garcia
Good food love the place
JU
justin sibilia
Good food good time
RI
Rion Lindsay
Good lunch specials
HE
Helen Henriksen-Schuler
Very good food..
TO
Top STAGE
I love this place
AM
Amy Gray
Nice place to eat
RI
Rich Talcik
Not bad.
JO
John Delaney
kewl
