Buffalo Wild Wings
| Address: | 1000 S Fair Oaks Ave, Pasadena, CA 91105, USA |
| Phone: | +1 626-993-6400 |
| Site: | buffalowildwings.com |
| Rating: | 3.7 |
| Working: | 11AM–12AM 11AM–1AM 11AM–1AM 11AM–1AM 11AM–2AM 11AM–2AM 11AM–12AM |
Location
Photos 100
Reviews 7
RO
Roxana Avena
First off let me start off by saying it was our first visit. For starters our server was not quite rude but also not at all friendly. We were not greeted properly, the food took FOREVER and when it arrived, it was cold. By the time it it got to the table we were so hungry we did not bother to complain. Secondly our orders were mixed up. I did not get my side of jalapeños (I let that slide) nor my burger cut in half as I requested. I sent it back just to have it cut in half and well, there went another 15 minutes of starvation. Still I thought, ok no biggie. When i brought it up to our servers attention he handled it , but did not apoligize for the inconvenience...hmmm So finally we received our bill. Turns out we got charged for a couple things we did not order. Of course I brought it up to his attention and before I could get another word in...He takes off with the bill without giving me a chance to explain what exactly went wrong. Anyways tahaaha I cant be mad at the guy I figured he was new , however Still very disappointed.. Well Thanks to SYLVIA who saved the day, came to our table to make sure everything was fine (twice, & by the way she was not even a waitress) she went out of her way to make us feel comfortable and was even extra sweet to our kids . Only Because of SYLVIA we might give this place another try. Though keeping it G id rather hit the Mcdonalds before coming back. Overall the food was good.
KE
Kelly Davis
Worst service ever! I was seated by a guy that repeatedly reminded us that he wasnt going to be our waiter and had an attitude that reflected that he was none to happy to be doing a someone elses job. Our waitress took our order and some random guy brought only one persons food out. And we never saw a server again until I flagged one down 20min later. She asked me where my food was!!???!? :-/ Seriously!? Now my friends food was cold because she was being courteous trying to wait for my food so we both can eat together. She finally brought the food which was cold. Because it had been sitting there for 20min. I was waiting for the waitress to come by to see if she could just bring me fresh fries. I could tolerate the cold sandwich. Nada!!! No one came for 15min. There were no napkins and my friend had to go borrow some ketchup from another table.I got tired of waiting so I took it to the bar. The manager came didnt bother to say sorry for you crappy service!!! All he said was that he would credit the sandwich!!!! Well I would hope so.....I didnt eat it!!! Not one bite of the sandwich. Thanks for nothing! Then the waitress says this happens all the time! That was my first and will be my last visit to Buffalo Wildwings! Ive gotten better service at McDonalds. Do yourself a favor and go to Hooters!
NO
No Love For The Weak
Food 1 star Server 1 star Our server was courteous and kind and definitely hooked it up. However, the night manager sucks at his job and so does the guy who sat us down at a filthy table (short dude with a sh*try comb over). When we requested to be seated elsewhere, he said with a smug ass smile, youll have to wait an like 30 minutes or so. Mind you our group of 5 would nit be able to fit comfortably in a tbale intensed for 4. Tables and booths were available but with food still on the tables, When I told the manager he looked at me like I was wrong, like I offended his family when requesting a bigger table. This is yoo easy, but apparently was rocket science for this guy. The server who came cleaned up everything that clearly wasnt done right. Brought us out complimentary appetizers. Still left a nice tip, but the way the establishment looked this particular night, plus the way other guests complained as well makes this location look subpar. Definitely need new greeters, and a new night manager, but definitely the servers do their job right and the bartender.
TJ
TJ V
I am leaving this review because I noticed this B-Dubs had a 3.2 rating on Google reviews. This rating is far too high for the level of service provided at this location. The main thing to keep in mind when visiting this location is that no one, not even managers, care about your experience as a customer. I have been to well over 15 Buffalo Wild Wings locations throughout the US because like any good American, I really enjoy wings and beer. I have been to this one 5+ times (it is the only restaurant within walking distance of my house). I can assure you this is the worst B-Dubs you will ever visit. There are like 100 examples to support my claim, but I do not feel like going into detail. If you go to this B-Dubs location, youre probably going to have a bad time, and thats about all you need to know :)
AM
Americaa Felix
I have never experienced food poison till i came to this place. Me and my 4 year old got food poison. My baby was throwing up and instead of getting better he got worse. He has a high fever as im typing this right now (of course i gave him medicine)... now i have to wait and see if its necessary to take him to the doctors tomorrow morning. I myself feel very sick with stomach pain, fever and nauseous.I called the manager and i explained to her what happened and she told me that she hasnt had any other complains that im the only one and that she was sorry but that she will send me a gift card...... This shouldnt happen in the first place so tomorrow morning i will be making a report to the health department and i hope they take care of this situation.
BE
Benjamin Covarrubias
Talk about discrimination usually have a goodtime here and we brought some friends with the Mexican Id and where not excepted we called for the manager and just told him where trying to relax and enjoy a beer and said they cant except Mexican ids or else he would get in trouble. ......cuz last I checked u cant get introuble just cuz u check a Mexican Id u would get introuble if they where under 21 but thats were the racism comes in because they where older than 40 if they where black white or Asian would they need to show there id Some bullshit we ended up coming to apple bees and enjoyed some nice cold beers and good food with good service not like buffalo were they just discriminate there loyal customers
AR
Ariana Rosee
Nice customer service for food pick up but for first time trying it , I was so dissatisfied. Dryest carrots Ive ever seen . Chicken as well really dry and dosnt taste like real chicken, also really greedy with sauce my boneless were still dry and showing plain underneath when they were mild wings. Theres nothing special about the fries just plain and soggy by the time I got my food. The ranch containers they JIP you on I mean containers are half filled I dont see why they dont put alot if you got alot of food. I could continue but I think that says enough. First time trying and would never go again . Prices are way too expensive for crappy made food.
