Address: | 27698 Santa Margarita Pkwy, Mission Viejo, CA 92691, USA |
Phone: | +1 949-830-8374 |
Site: | starbucks.com |
Rating: | 4.1 |
Working: | 4:30AM–10PM 4:30AM–10PM 4:30AM–10PM 4:30AM–10PM 4:30AM–10PM 5AM–10PM 5AM–9:30PM |
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Tony Thomas
I retired in 2008 and starting hanging out at this store because its close and my daughter used to work there while she was in High School. I met a bunch of great guys and became good friends with most of them; some of them have been at this store for over 20 years where they became known as the "Starbucks guys". Very recently the first guy I met there was escorted out by OC deputies after being reported by the manager for behavior. I wasnt there but I know him well. We would get loud sometimes but never out of control. We never had any problems until this latest manager started at the store where we were asked to "keep it down" or we would be asked to leave. Many times OC deputies were actually part of our group. Suffice it to say, after 20+ years for some in the group, this was the last straw and we are meeting at a new location. This review is for friends who may be wondering what happened to the "Starbucks guys". Just ask around; we arent far away and are easy to find.
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Ninkiga Tani
Extremely poor customer service. Walked over to Starbucks on a hot August afternoon with my son for the two-for-one macchiato special. There were two other people in front of us, and the barista is taking a long time with a lady that doesnt know how to use her Starbucks app to pay for her order. She finally pays, and the guy ahead of me orders the two-for-one machiato special. But when I try to order, the barista tells me its now after 5pm and I have to pay full price because it is one minute after the special ended. Seriously? We were in line before 5pm, and we should have received the advertised special as offered. We walked home hot and thirsty. My suggestion to management is to improve the customer service skills of its baristas.
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Craig Taoka
Great staff, always friendly. FREE Wi-Fi, they dont make you pay for it. If you pay attention there are two free Wi-Fi services in the area. One is from Starbucks Google and the other is from Cox. Cox is the one that makes you pay not Starbucks Google. Service has always been pretty efficient. Even when they are busy it is still very good when you actually take into consideration the amount of people that are in the coffee shop. During the Autumn season I love the Cranberry Bliss bar and the Thanksgiving Turkey and Stuffing panini.
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Christian Miller
Tiny store. This Starbucks is almost always packed and the Wi-Fi is super slow. The last time I went here they made people pay to use the Wi-Fi. The staff here are pretty bad. I would avoid this Starbucks all together. It lacks all the things that make a Starbucks nice. The service here is also slow and its almost always crowded.
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E. H
They have really good service and they help you decide If you dont know the menu right or you want to try something new. However. When the kids get out of school its really hard to gets things a bit faster cause well there really busy at that time.
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Mary Costello
Busy store, great service, good drinks and food. Just remember, they are next to a high school so its busy before (approx 7am) school and right after (3pm), otherwise, great store, lots of people come to work on their lap tops or read.
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Jim Sewell
Busy location, so if you are in a hurry I recommend mobile ordering. Not a large location, so seating is no guarantee. There are a fee tables outside too, but the sidewalk is small.
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Barbara Holder
The barista taking our orders was extremely friendly & helpful. The barista in training was super excited about working at Starbucks. The store environment was warm & friendly. KUDOS
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Ilene Klang
Small shop, usually a line but most people take it to go. Parking right in front. Not too many tables. Afternoon rush of high school kids can make the wait long.
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Craig Hayward
Decent Starbucks. Not overly crowded when I was there though the nearby school undoubtedly brings large crowds at certain times of day.
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dbl007will
I forgot her name but the girl with the glasses who works there is pretty hot. Friendly service and some fast interwebs.
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Jesse Vanderhoff
Another quality starbucks establishment. I went in for a tall blonde roast and was able to get in and out quickly.
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Carlos Martinez
Went in for a coffee and sandwich and took forever to deliver, and the line was not that long. not very happy
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Nickolas Alvarado
A rather small Starbucks with good wifi. The place can get full and the outlets dont always work though.
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Tom Capote
Always busy, nice location. After remodel, they got rid of the wireless charging pads for cell phones.
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Marie Castelo
The typical Starbucks- line out the door, cramped but cozy, good drinks and fun baristas.
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Pouya Toosi
Wonderful friendly staff.and a cozy anf calm place during the evenings.
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Lorene Spiller
I have never had a problem with anything at this location
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Jack Haslett
Good service and consistently good drinks
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Juan Balverde
One thing bad... They take forever...
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michael mcdougall
Usually busy, very nice employees.
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Brooke Stahl
Love their coffee. Blonde Roast!!!
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Cody Brown
They have coffee. Its crazyyy
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Liliana Garcia
Great costumer service!!!!
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Matthew Yanko
Very friendly baristas
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Robert Sandoval
Very friendly baristas
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Wilson Rodriguez
standard starbucks...
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Victor Lam
Usually a line.
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Justin Kawahara
Nice staff
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Tyler Collins
Is good