Address: | 6875 Douglas Blvd, Granite Bay, CA 95746, USA |
Phone: | +1 916-789-9828 |
Site: | granitebaychineserestaurant.com |
Rating: | 3.8 |
Working: | 11:30AM–9PM 11:30AM–9PM 11:30AM–9PM 11:30AM–9PM 11:30AM–9:30PM 11:30AM–9:30PM 12–9PM |
SA
Samantha Hafner
Tonight I made a visit to this location with my family. We ordered 4 plates two items were chicken, one pork and the other a soup. The food was okay, not the best and the waitress had been really on edge. When bringing the soup, she was very angry as she had placed one item down before and she exclaims, "now where am I supposed to put the aoup, move your plates." We quietly did so and she later brought our food. When I tasted the pork, it tasted slightly rancid so I asked my children to please put the food away on the plate, and I quietly talked to the server she made a big deal about it and started are you going with me another table enjoying their food I know I understand this food has some on it so it was lever up and I left not okay she told me that I was tough to pay for it even though we would not yet told her I would not pay for it has this food was unmistakably rotten. I told her I was highly satisfied with the rest of the food but I would either pay for the food we ate or not pay at all. She made a huge deal sat ans yelled at me in front of customers, humiliated me and my family. When the time came for the bill she removed the item and said she would not do that the next time, I let her know we would not come again and because I said that she continued to charge full price claiming that if we do NOT visit her restaurant again we have to pay for the entire meal. I proceeded to walk away as the food was actually rotten and she immediately ran outside screaming and yelling, calling the police. eventually she took the item off and we had the ability to pay for the food eaten, after a half hour wait while the cashier was assisting other take out orders but it was such a traumatic experience I would beg that you think twice before visiting this as new location. They do have regulars that mostly order take out that we see here on yelp but as a viaitor you are in for a long ride.
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Survivore 101
Well i just live down the street ,just moved to the area. I went in to the restaurant 2 times this month of October 2016. Both times i got the food to go. Well the first time i ordered the chicken with Hot Garlic Sauce.It was ok i might give it 4 1/2 out of 10. I went in yesterday and i got their at 3:05 pm and they have the lunch special till 3:00 pm ,and she wouldnt give it to me .Its about making customers happy so they come back and i thought of being so close to the time it would be ok but it wasnt the situation. Thats ok , i then ordered the same dish Chicken with Hot Garlic Sauce to go again hoping it would be better than the last time . Well when i got home it looked and tasted like it was cooked days before and sitting in the refrigerator and just brought out and heated in a microwave. The chicken both times dont even look like chicken peaces. The vegetables where so soggy and no way they where fresh.It was one of the worst chines food i have ever eat. Again this food looked and tasted like it was sitting in the refrigerator for many day and brought out and microwaved. I have eat lots of chines food over the years and from China town to all over the bay area you have to look for the freshness Quality . This is the last time i will ever eat at this location again.
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Donald Viens
Im trying to find a positive from our take out experience, but the only thing I can think of is possibly fresh ingredients? We spent $40 for rice, chow-mein, pot stickers, and a HALF of a to go container worth of shrimp. The shrimp was battered and sauced well, but they werent prepared like shrimps supposed to be cleaned. The fried rice had a minimal amount of soy sauce used leaving it bland. The pot stickers were under cooked as well. Disappointed in portions, would have felt better if it had tasted better
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Artice S.
So my family and I have been a long time customer and always came out happy and satisfied. Customer service is always great. I have no idea of what craziness had happened to these other people but I have never encountered it or seen it. The plates you get are piled to the top with food and the soup bowls are huge. The sesame chicken and general chicken are to die for. Come at lunch for great lunch deals. Its not fancy if that is what your looking for.
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Next Level
Awful service, I watched as a server argued with a customer over the quality of food which made me concerned. I ordered the General pork and went home feeling funny. This only furthered my concern, later on that evening I found myself puking uncontrollably. Please avoid this restaurant, Ive made a call to the Health department.
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Jonathon Hafner
Worst service I have ever encountered. Aftrr quietly mentioning the food may have gone bad I was harassed and humiliated by these people. I will never visit this location again.
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Terry Martinez
We drive over there from West Roseville. The only acceptable Asian Chinese food ever. 16 years here from L.A. love food and the lovely service . 5 star rating from us.
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David Israelyan
One year or so ago there was nothing over $6 on the lunch menu and now raising their prices twice most of the lunch items 8-10 bucks and quality has gone down!
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Anthony Battistella
I have been coming here for well over 15 years and still think the staff and food are great. Eggplant parmesan, sesame chicken, kung pow chicken are great!
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Phacharawut Kanchananakhin
We ordered Chowfun and sizzling shrimp. Both are good. The noodles are a little too soft. Overall, we like this place. Service is good.
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Wes Young
The best Chinese food in town! Ive been coming here for years. Amazing tasty food, large potions very reasonable prices.
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James Diaz
No-nonsense decent Chinese food at GREAT prices. Lunchtime (full menu w/specials) has only small crowds.
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Mark C. Fields
We mostly get to go here. Always fast and great food! I like the sesame chicken and chicken chow mien.
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jessica cruz
Perfect every time. Consistency and great service is why we been coming here for years.
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Jorge Christian
Real good chinese food whether dine in or take out. Theyre fast and friendly too!
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Bill Hollister
Very good with lots of choices in the menu. Excellent chicken chow mein
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Nathaniel Bockoven
Seems like a clean place with reasonable prices. Well eat here again.
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Rob Wisdom
Great fresh Chinese food. Excellent service and very fast.
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Mark Rodgers
Food is always good, people are always friendly
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Mark Cummings
Most flavorful Sesame Chicken I have eaten!
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Brian Ellis
Great meal options at reasonable prices.
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Greg Evans
Great appetizers and war won ton soup.
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Alec Hardy
Typical Chinese food, no msg
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Rey Jaramillo
Great portions for families.
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Bryce Silan
Fast service, good food
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Billy Jo CaliRebel
Good lunch specials
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Chris Smith
Killer food!
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the backpacker
Good yum