Address: | 1455 W Elliot Rd #101, Gilbert, AZ 85233, USA |
Phone: | +1 480-939-2077 |
Site: | americangrillaz.com |
Rating: | 4.5 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–10PM 11AM–10PM Closed |
JB
JB B
Came in on a Saturday afternoon, ordered an original burger cooked medium, came out dropping blood and cooked at best, medium rare. Let the server know and asked for it to be cooked a little longer and she said, let me see what i can do and walked away (without even taking the burger back to the kitchen). Then another server came over and asked what the problem was, i explained that the burger was under cooked, he tells me that is just how they cook the medium burgers. I asked again if they could re cook it, he says let me see what i can do and walks away. Finally, the first sever takes my burger back to the kitchen and about 8 minutes later brings the same burger back, ripped in half but cooked well done. When she drops out off to me she tells me, next time make sure you know that our medium burgers are bloody. Based on the two servers responses to me politely asking to have my burger cooked more i lost my appetite. The server then basically ignored us the remainder of our meal. I understand that sometimes mistakes happen and your definition of medium and mine might be a little different, but this was at best medium rare. Customer service is key in the service industry and it seems not to be an area of focus for this staff (wasnt any silver ware, napkins, had to ask 3 times for condiments). The only reason i gave it two stars is because my wife and mothers food was decent.
JE
Jesse Heimann
I would totally come back here! In fact I think were going to become regulars here :D We came for lunch and my hubby got a great deal on the 1455 burger with fries on lunch special for $7.95 and I had the guacamole bacon burger which came with home made guac and chillies (which I promptly gave to my hubby cuz I cant do spicy). It was SO good! Next time Im getting the gluten free bun because I didnt see it until after I ordered. The staff is so friendly & attentive. I dont think our drinks got empty the whole time we were here. Noticed they have done awesome beers on tap well have to try some other time too. Great place!
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Lori Hollis
Tried this place out because of the good reviews. Ordered a classic burger, medium rare. Came out very fast and was rare. Took a while to get my waiters attention. Asked for a more cooked burger because this was too rare. He took it to the kitchen. He came back and told me that he would have to charge me for a new burger, he couldnt do it for free! Um.... What???!! I said forget it then. Finished my beer, paid for the burger I couldnt eat and left. Couldnt believe it. Still in shock! No customer service. Still gave 2 stars because the fried pickles and Parmesan garlic fries were good. Definitely wont be returning.
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Colter Culwell
Went to this place today and the food was awful. I got a regular burger with cheese and the burger had 0 flavor to it and was extremely greasy. The grease was basically dripping off the burger as i took bites. The burger came with fries and they gave me like 6 french fries to eat with my burger. I went here also a couple months ago and got chicken that was greasy and had no flavor as well.The quality and quantity you pay for is poor. I work close to area and will not be going here in the future.
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Jim Orchard
We tried this restaurant on a Friday night and it was great. Service was prompt and our drinks were never more than half empty before we were asked if we wanted more. The pretzel and beer cheese appetizer was great and I had wings as my entree. They have quite a few TVs mostly showing sports so I could definitely see this as a good spot during college or professional football weekends.
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Phil Houghton
I just wanted to share that Ronda and I stopped at 1455 American Grill this past weekend and had the special, Green Chili Mac and Cheese with Buttermilk Chicken. It was absolutely delicious and made a couple of cold beers taste mighty good. It was a job well done and wanted to compliment them for a good experience every time we go there. See you again soon!
MI
Michael Tafoya
I usually wouldnt expect anything other than hyped-up bar food at a bar & grill. I went here on a friends recommendation. The steak was amazing and cooked just right. This is a top grade steak place that just happens to have the look and feel of a bar. Not at all stuffy. Been back twice with the same results. Wonderful.
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Daniel Perez
Amazing food!!! Great staff!!! Fast, Friendly, Quality service. Not just your typical bar food and levels above the rest. Ive tried and loved all the hamburgers they make and the green chili pork is absolutely amazing! If your hungry, its definitely worth stopping by, it will probably be your new favorite spot!!!
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Brandon Beren
Great beer selection, even better food. Every time Ive been here, it hasnt been busy and I cant imagine why. If you havent been here, go for some rad bar and grill cuisine at a great price, and the burgers are cooked just right.
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Tim Lawless
The food is great. Your expectations for a grill will be surpassed. Its a casual atmosphere with a nice decor and above average food. If you have food allergies they have exceptional options for that as well.
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Trevor Weiss
Absolutely amazing! Food is fantastic service is great and perfect atmosphere. Have never had a single bad thing on the menu. Great family restaurant or place to have a beer with friends.
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Alan Luse
Great pub style restaurant. Good selection of craft beers on draft. Meats are top quality and menu generally has classics but with nice culinary twists here and there and in specials.
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Tracy Watson
Had the beer cheese burger tonight...AWESOME!!!. Hace had the bbq sliders and Habenero burger before...everything Ive eaten here has been fantastic! Keep up the good work!
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Steven Garman
Good food. Great service. An unusual complaint but everything came out too hot. Im pretty sure 3/5 things ordered burnt our mouth. Other than that I would be back again.
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Ryan Clark
Great family atmosphere and very welcoming vibe. Cant beat the lunch burger - honestly one of the best burgers Ive had, which is why I keep going back.
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Pam Paes
We had a great lunch: artichoke dip,and Brad had a Yummy turkey sandwich and salad. Congrats on being open a year! Service was great too.
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Joshua Downs
Very friendly! Able to get my food quickly and finish before the end of my lunch break. Not too busy or crowded. Average prices.
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Scott Manley
Great food and beer. The wings are amazing, overall food is way better than your traditional bar food.
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Trish Rudd
This is My fav place to go. Family and friends. Food is Delish. Highly recommend it! Love this place!
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Kristen Way
AMAZING FOOD!! Nice variety of entrees on the menu and very friendly staff! Highly recommend
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Samuel Bello
Amazing service great employees food and atmosphere. Definitely a place worth visiting
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Nicole Taylor
Amazing food, great service, great happy hour. highly recommend
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Jennifer Oliver
My husbsnd and i would go here, great food ane great staff
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Erin Cook
The food is amazing & the service was just outstanding!!!
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Terry Diedrick
Great food as usual! Great atmosphere! Cant go wrong.
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Tolaydo Johnson
I had a habanero burger there, it was excellent.
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Susan Sidoti
Great burgers -especially love the garlic fries
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Rich Pratt
Good prices and very prompt service for lunch.
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KJ Butler
Great beer and the service is awesome!
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Robert Golden
Great food! Great service!