Address: | 3370 Ross Clark Cir, Dothan, AL 36303, USA |
Phone: | +1 334-836-1570 |
Site: | tgifridays.com |
Rating: | 3.8 |
Working: | 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM |
ME
Melissa Hix
First off they were not that busy and we had to wait about 10 min to seat us. We came out to celebrate my sons birthday and there were 9 of us. We ordered 8 endless apps and one meal. The waitress brought only one app per person when she took our order we ordered two apps each, but only brought one . Each plate was emptied in about 5 minutes and everyone was sitting there waiting several minutes for her to come back around. Then finally the next round came out and we gave our next app requests. Again, everyone was done in about 5min and everyone was again just sitting there. This went on 2 more times until everyone just gave up. And the portions of the apps were cut in half from the last time! 4 bite sized wings on a plate? Really? Thats like a tease of food. The last time we were there they brought out 2 apps to start then one at a time after that and never got behind like they did tonight. Tonight was just an awful trip and all we wanted to do was to celebrate and enjoy with family. Needless to say we will not be visiting another Fridays.
CO
Consuela Coleman
Ordered the Jack Daniels grill with ribs and shrimp on my lunch break. Got to work and was missing the shrimp. Called the store and waited 15 minutes for the guy (unknown) to come back to the phone. Hung up called back and talked to Rick the Gm there, omg he was EXTREMELY PROFESSIONAL!!!! Its understandable things like this happens but what means the most is how you handle the situation after it happens. Rick really exceeded my expectations. To the point the things that was wrong didnt even matter anymore and him making me feel like wanting to buy him lunch. Lol I will be back for sure. Thanks Rick for providing world class customer service. You rock!!!
AN
Angelica Shirah
$54 for my friend to vomit until he was shaking and lost ALL the color in his face, and for one bite of my burger, which was loaded with clumpy, curdled-looking cheese and greasy meat, to cause stomach cramps and diarrhea. I was giving it another shot after an incident a few years ago getting food poisoning along with my Mom and toddler. Im done with the restaurant. The bathroom stalls didnt lock properly either, and werent near being clean. McDonalds bathrooms are MUCH cleaner, so the bar was set pretty low and still TGI Fridays still cant keep up?
MI
Mike Aragon
Been here a few times but this is the first for lunch. Apparently the kitchen staff gets reduced to one person and a paraplegic raccoon after the lunch rush. It took more than 45 minutes to get the food out to us. The GM was more than happy to help us out with a quality issue we had with the food whereas the manager on duty was only apologetic for not handling the issue at her level. Server was rather inattentive but did the minimum to keep her traditional tip intact. Food was good, ordered a Mojito, it was nontraditional but good.
DA
Daphne Medina-Hicks
Worst food weve ever had. Recently remodeled and not busy at 1:15 pm on a Friday. My husbands salad arrived with no strawberries even though strawberries in the name of salad. Called manager to table and she said they are unable to get them on their produce truck and she apologized. My sizzling chicken and shrimp came with MARINARA on the shrimp. The food had a hardened glaze over the top like it had sat for a while before arriving at table. I dont usually comment on these surveys but today was unacceptable.
MO
Monica Dennis
Looks as if my previous review got deleted so posting again abt two months we had a horrible experience & vowed to never return then I received a call from the manager apologizing for our experience & was told we would receive a gift card to come back & it would be better we decided ok we will try it again...& here it is two months later & still no gift card so much for promises & keeping to their word, we definitely will not be going back cause they cant keep to their word
KE
Kelley Massingill
The restaurant is newly renovated in Dothan and is now simply "Fridays". I am not sure for the name change but the restaurant has been totally cleaned up and opened up giving it a total new, different, and definitely UPDATED vibe! My waiter is Shawn/Sean? and he is AWESOME! Just enough attention without being annoying, as I am trying to work over lunch. I got the turkey buyer and it came exactly as I ordered it! I think I just found my new favorite restaurant!
HA
Hayley Meyers
Its an alright place to eat at but I wouldnt suggest EVER ordering to go. The last two times I have done so my order has been some kind of messed up whether it be missing food or sauces or just not good. Tonight I ordered the French dip and they didnt give me the dip and the fries were too salty to even eat. Im giving it a three solely because they have fried green beans and wasabi ranch. You break my heart Fridays.
AM
Amy Hunter
Mixed drinks were horrible! This was the 2nd time we tried this place and will be our last!!!!!!! I complained to a manager and all he did was made excuses! Not once did he offer a solution to fix the problem like most managers do! And I know we live in Alabama, but can you at least spray your establishment? I counted at least 6 cock roaches in the ladies room!!!
CA
Caryn Jackson
Our experience was not good at all. The coffee was super old, my broccoli in my soup was crunchy. We did not receive refills nor did my husband receive his BBQ chicken refill on his 10.00 app. Tables around us were experiencing the same horrible service. I am sorry to say but I wish there was a no star option.
JE
Jessie Godsey
disorganized seating of guests. We were seated out of order. Slow service. Waited an hour before our food arrived and it was not busy, there were many empty tables. I cleaned tables from before we arrived were still dirty on our departure. Want a fast friendly restaurant, go somewhere else.
TY
tyson baldwin
Awful, there was still food left over from the previous person that used my plate. I paid for my drink and told the hostess I was leaving and showed her why and she agreed. She did try to give me coupons and told me that her boyfriend was the manager of the restaurant.
LE
LeeAnn Jesse
Awesome! My son has severe food allergies and the manager came to our table and introduced himself and even cooked my sons food. The service and the food were great! We will def visit this Fridays in Dothan, Al....when we are back in Ozark, Alabama. Thanks again!
AM
Amber Gray
The food was terrible!!! Worst Ive ever had at a Fridays. The service was just as bad. Never got a refill and then waited 20 minutes on my bill. Itd be one thing if they had been busy but it was a slow night! Waitress was too busy talking with other servers.
RO
Rose Fox
Had only a 10 minute wait. Got mozzarella sticks for appetizer and fried shrimp. Waitress was friendly and courteoua. Food was served in a timely manner and was delicious. Reason for a 4 star instead of 5, all restaurants should have military discount.
FR
Frank Guadiana
Definitely not a "family environment" anymore. They have a DJ tonight. Felt like I was in the club. We sat at our table for over 15 minutes ... no silverware, drinks ...never met the waiter/waitress. Decided to walk out. Enjoying dinner at #OliveGarden.