Address: | 8473 N Lindbergh Blvd, Florissant, MO 63031, USA |
Phone: | +1 314-921-8900 |
Site: | penn-station.com |
Rating: | 3.7 |
Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–11PM 10:30AM–11PM 10:30AM–9PM |
ST
Starship Command
Im writing this review before I even get my food. The service was terrible. The one star is for the service. Some big guy working the grill mutters "hi welcome to pen sta..." then trails off. Him and another girl were just chatting, ignoring me and Im standing there. Its been a while since Ive been here so I sort of questioned myself if I order here or at the other end. So I go to the other end where there is another worker. I stand there too and all the while Im not saying anything because I wanted to see how long they would go ignoring me. It was a while, then I finally said out loud (because it was a Sunday and only two people inside eating. I said, is this where I order. He said it is at the other end but he will ring me up anyway. Then he proceeds to talk at the speed of light at me and I have to stop him and ask him to repeat. Like he was just spitting words at me.
TA
Tater Tots
Went @ 2:06 p.m. today 05/06/2016 & the cashier that took my order was high as a kite. She typed my order wrong into the registar after me telling her several times how I wanted my sandwich. Good thing I looked at the receipt while I was waiting on it to cook because she had it all wrong. Then I had problems finding a clean table to sit at. No one checked the lobby. Im assuming they may have just slowed down after a rush & they just said forget the lobby, were tired. Every table was dirty. Even the bar stool island was dirty. The lemonade was really good today; its usually watered down with very little lemon flavor & extremely bitter. My sandwich was delicious but they completely prepared my sandwich THEN dropped fries. So my sandwich sat there while the fries cooked when the fries should have been cooking while the sandwich was running through the toaster.
SC
Scott Shewmaker
Great sandwiches and probably the best fries Ive ever had. All other fries get compared to these fries. Always fresh, crispy on the outside and soft on the inside. Prefect fries. I usually get the cheese steak, with everything (east coast style). Best cheese steak that Ive had. Only real downside is the food is pretty heavy (greasy), as most of the meats are grilled on the grill with oil. Their lemonade is also fantastic, fresh, from actual lemons, not powdered crap. I wish they had a wheat bread option and maybe a less oily option, with just cold deli meat. Id go a lot more frequently, if these options showed up.
MI
Mickey Pietrzak
Im so torn writing this review. I used to love to come here when it opened over ten years ago. The food was all so fresh, the prices were so reasonable, the service so good. Now, the prices have nearly doubled. Its to the point where its not in fast food territory anymore and more in restaurant territory. So, I only come very rarely anymore. Food still tastes good. Service doesnt seem as peppy, but that seems to be the case with a lot of places these days.
PA
Paige French
I would normally hit 5 stars. They have good food, but arent very attentive to what you want on your sandwiches. The last 2 visits were bad (3/2017). My husband is seriously allergic to mushrooms. I explained that & asked for no mushrooms on his sandwiches. Got home, there were mushrooms through out on his. 2nd visit wanted mayo. We got no mayo. Very frustrating.
GA
Gamer_Squash
Wow..This was my first stop when I came back to visit St. Louis..What happened to this place? The staff USED to be friendly BUT now they all look like the are serving double life sentences. The cashier was unfriendly and when I said Thank you sarcastically..he said um hum... I thought the sales person was supposed to say thank you to the customers...sad
AA
Aaron brummell
Even with a app for free sandwiches the food was so so. I had the Philly cheese steak with pizza sauce, not the best idea. kobie had the chicken teriyaki which she says was barely ok. So even for free it was hard to give them top ratings. Customer service was good but they still jacked the order up.
CO
Colleen Vaughan
This use to be our favorite sandwich shop to eat but today may have been the last. Broken stools, sticky tables, lackluster customer service and the sandwiches were not the wonderful creations they use to turn out. Seems like the staff doesnt care, just there to collect a paycheck. Pretty sad.
DO
Douglas Stone
I ordered the Italian sandwich and fries. The sandwich was wonderful. Hot. Spicy. Lots of cheese. The fries were a bit soft but still very acceptable. I look forward to my next visit. Note that this is not a discount diner. My meal with tea was $12.00 or so.
AJ
ajbobo star
honestly this restaurant is a alright one although today a person had got my order wrong and just put salami and and a piece. i shouldnt need to supervise their workers to get my sandwich right Im not the manger of the store so get the sandwich right!
CH
Charles Boyd
This visit was not the best, long wait, costumers walking and not being acknowledged and walking out. The sandwiches, not as good as before maybe new staff not sure but its not usually like this most of the time. But today...
MA
maddie toohey
They get my food wrong every time. Poor attitudes too. Its good food but Id rather go to the one on the rock rd where theyre nice and they get my food right. AND they actually answer their phone, unlike this one.
MA
Matt Barnhart
Seems like this location as gone down over the years. The employees dont seem to take their job seriously and the sandwiches have less meat than they used too. I dont see this at other locations.
CA
Candice Williams
My fries were old and sometimes I feel rushed to give my order. I think it would be helpful to let people fill out their own order slip, it w will take the pressure off of ordering.
BR
Brittani Worshim
Order wasnt right they had some new guy on the grill messing things up nobody was helpin him three employees were standing watchin the tv espn isnt tht important
RO
Robert Howard
The restaurant was dirty, the cashier was a little lost not unfriendly, but def not friendly. Forgot are fries and for 27 bucks, you cant forget peoples food...
MI
Michelle Sitton
Went there the food tasted horrible and i was not impressed the fries were ok the only good thing about the place was leaving it
EV
Everett Gossard
Ordered 8" Philly Cheesesteak; Small Fries. Fries were tasty, sandwich was decent. Staff was very attentive and friendly.
AL
Alex Jezik
Ive called the store about fifteen times and they have yet to answer. Plus they always seem to get our food wrong.
KR
Kristina Rodgers
Convenient location, friendly staff but I waited over 10 minutes for my sub sandwich after putting in an order.
RO
Rob Baker
Was told I could not have the kind of cheese I wanted. Offered to pay for a different cheese they refused
CM
Cmeshine84
Ok place gets a little crowed somwtimes, everytime i come there are always different workers
MA
Marty Geringer
The way this store is run it should be a textbook case of how not to operate a business.
LA
Lashawn Bender
The worst experience EVER the girl on the phone took my whole order wrong
NA
Nathan Reed
Man I love the food here. If it were cheaper, I would be the size of car.