Address: | 26401 Novi Rd, Novi, MI 48375, USA |
Phone: | +1 248-305-6401 |
Site: | qdoba.com |
Rating: | 3.7 |
Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM |
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Kate M
We love Qboba, so we were equally excited when they put one close to our house. Its relatively big and the building brand new. But by the second visit we are just disappointed...while the food was good, EVERY table was dirty, covered in crumbs and food. Some tables had left over cups & silverware and all garage cans were so full they were over flowing. We were the only people in the restauraunt, probably a perfect opportunity for the employees to tackle the dining room.. etc. One girl continuously worked, while two others played around the back on their cell phones. Seems they need some kind of manager on duty.
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J Murphtone
Congratulations! You have single handedly served the most stale tortilla chips in the first world. I was somewhat suspicious when you opened a drawer by the cash register and scooped them into a paper bag. My suspicions were confirmed upon smelling/tasting them when I got my food back to work. I think it is safe to rotate your chips out every 3-4 years. The dont have an indefinite shelf life. At least I paid $3.00 for them.
LE
Leslie Loomis
We love Qdoba but this location was very dirty. And the workers were slow. 5 people working and we were the only ones in line. Midway thru them ringing us up they stopped to make their managers food. We had to wait for one of them to stop what they were doing to finish ringing us. The lettuce was brown and slimy so I had to pick it off. The bathrooms were dirty also. Will not come back to this location.
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Emily Jolokai
I dont know where to start, there was four of us and the whole experience was horrible. As we were paying Victoria, the cashier or manager as she called herself, was rude and acted annoyed with us and her employees. Half of my order was missing, my boyfriend had a hair in his burrito and Victoria didnt handle the situation in a manager profession, we will not be returning to this Qdoba or any others.
MI
mike legault
This location is not on par with the others Ive visited. Ive eaten here three times and its not just bad, its consistently bad. The first time the service was incredibly slow, the second I was served cold steak, which is a health concern. The third time they were out of so many things, it wasnt even worth trying to put together a burrito. The 8 mile and haggerty location is much better.
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Jae Shin
Mostly average qdoba, would make it a 4 star but the manager isnt pleasant to encounter. Her attitude is reflective on the employees when she is there, employees are much better without her. She doesnt seem to value customer service, but the quality is consistent. If a Moes comes to town they probably will get my business if management doesnt make improvements.
MI
micha c
Horrible customer service . I called back to let the manager know . But ends up the rude girl was the manager. Was my first time to the place and I let her know that still I felt rushed and she made me feel dumb . She didnt wanna explain what toppings I could get. I will never be returning back to this location for lunch ! Neither will any of my co workers .
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Rachel Fallert
I love qdoba and have eaten at other locations many times. But this location is horrible. First of all its disgusting and dirty. There was garbage all over tables and on the floor. The garbage cans were overflowing. The station to get your napkins and utensils was so gross. The food wasnt as fresh or good as other locations.
MI
Mitchell Mcsweeney
Went to Qdoba for the first time ever with my work around lunch, line was almost to the door, however staff worked quick and was not rude or pushy when I asked how everything worked, were friendly and helpful, the food was great and the queso is a must. Great place.
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Jenish Shah
Did a takeout. "Vegeterian" tortilla soup had chicken pieces in it. When called, response I got was "yeah, chicken is next to the soup so pieces might fall in". Avoid this place if you are vegetarian or vegan.
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Denton Farley
Great food. Not to pricey. Always a friendly staff here and the Novi store. I highly recommend to take advantage of the membership! Free food for purchasing something you already want? Count me in.
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Jesse esse
Horrible, brutal, poopy. Cheese quesadilla had almost no cheese. My chicken burrito had a long hair in it. Person at the register, Victoria, was very rude. Would rate it a zero if I could.
MI
Michael Xue
Excellent food, service can be so so and inconsistencies dependi g on the staff. Some are really quick and efficient and others can be exceptionally slow and poor at making the order.
TJ
TJ Houck
Very in consistent. Sometimes I get staff that is acting like they are on a budget cut. When I get half a scope and chicken and ask for more they want to charge extra.
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Alex Goings
I like Qdoba in general, but they took fresh Jalapeños off the line at this location. Not much of a point in going there over Chipotle as a result.
CH
Chuck Hansen
Great place for Mexican Fast food. Love the chips with the Citrus flavor. If you are on the Whole 30 Diet one of the few places you can eat at.
JU
Justin Tatsak
Atrocious. Been to this one 3 times, service is bad, meat was cold every time which is disgusting, will never go back again.
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Rick Lundskow
This is one of my favorite places to eat. Tons of options and combinations available, and I have yet to find a bad one.
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Damon Carter
A different experience than what I am used to. Was confused by a someone that went into the back then ordered food.
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Joan Crenshaw
Food was dry, chicken and beef. All was over cooked and not quite warm. The bowls were expensive and too small.
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Thomas Fuller
Decent food, decent prices, clean, often crowded. Has one of those fancy Coke fountains with a touch screen.
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Jillian Chabi
The food was great. Its kinda like Taco bell mixed with a Subway but way better food than taco bell
NI
Nicholas Galgoul
The quality here has gone from good to AWFUL in only a few short months. I will not be back.
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forgetknot florist
Love it! Fresh delicious. Plus great customer service. Yummmmy. Actually headed there.
MI
Michael Liskey
Place was a mess and portions were smaller than other locations we have been to.
JI
Jim Rush
Food and seevice is always good and consistent, eating area was also clean.
MA
Martin wright
Giant burritos are awesome good service and food what else can you ask for
JA
Jay Morningstar
Great food and friendly staff. Healthy choices of you pick right.
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Beauregard Vasquez
The food was great. The floors are disgusting and slippery
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Chad Hughes
Giant food, enough to split. Good service even when busy.
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Daniel DiRito
Fast and easy, this is what fast food Mexican should be.
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szintia53
They did change their hours; the site closes at 10pm now
DA
David Gibson
This store has come a long way. Now a great site.
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Christopher Yelcho
Busy and not particularly clean when I was there.
AM
amit mandhare
very poor service, and not friendly staff.
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Balaji M
A little hotter buritto bowl would get 6*
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narendra kintali
One of the best place for a healthy diet
MA
Manoj Sehgal
Good food and service with a smile
ME
Melina Aponte
Always good food and good price
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Grizzly Wahdan
Staff are good kids. Thumbs up.
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David Kobliska
Yummy. Parking lot gets packed.
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Jay Black
Great food but overpriced.
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Nevada Fielding
Great service, good food.
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Moneer Aljabaly
Fast service, good food.
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Uncle Chuckles
Best qdoba around. Imo
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Lekkala Vikash
Great Mexican food
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Brad Pierce
Great and fast
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Jonathan Hicks
Try the tacos!
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Ethan Everett Oliver
Good food.
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Yuri Ray
Great food!
BR
Brett McDonald
Great food!
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Sam S
Nice food