Address: | 56 E 14 Mile Rd, Madison Heights, MI 48071, USA |
Phone: | +1 248-585-6101 |
Site: | pizzahut.com |
Rating: | 2.8 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 12–10PM |
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P Fran
Unwelcome greeting from two female employees. They were clearly very unhappy when we entered their establishment with our party of eight at 8:30pm. One of the female employees stated that they close at 9:00pm and that they would make us pizza but we would only have 15 minutes to eat it. Then she suggested that we go to the 13 mile and Van Dyke location because they stay open until 10:00pm. We did go to the 13 mile and Van Dyke location and received wonderful service. But my big question is......WHY DOES YOUR 14 mile LOCATION WEB SITE SAY YOU ARE OPEN TILL 10:00pm??????????
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A Private User
this place sucks bad i went in on a monday night workers WERE sitting down not working it was 8 min after 9 it says thay dont close till ten on the door they looked at me and i asked if they were opeN the one waIter guy looked at his coworker and she was like no we just closed because they dint want to serve us i have went their later but they just dint want to serve us ..i think if Pizza Hut gos out ouT business its because of crappy workers like that ..they get paid to make pizza and serve customers not be rude also if you want a special you have to pick it up they will not give specials for delivery .THE WORST PIZZA PLACE EVER
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Charisa Tokarczyk
I had placed a carryout order for the pizza hut on John R. and 14 mile when I got there to pick it up the pizza looked horrible. I ordered pan pizzas and they where thinner then a hand tossed when talked to the manager about this she told me that the dough was 2 days old and it gets flatter each day. When I managed for pizza hut we had to make our dough each morning. While I got my money back from the john r store and called 14 mile and deq. they made my order for me and it was perfect. The manager there was very polite and he went above and beyond what he needed to do. I would go out of my way to return to this pizza hut!
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Moogle Boyajian
Sadly, this store is not very customer centric. Ive always had good experience, up until last week. Driver dropped off our pizza to the receptionist. May have been in a hurry? Ran off and gave himself a nice large, unsigned tip! Called the store, and received rude service. If I bring in my receipt, bring in my credit card statement, maybe there is something they can do - maybe not! Pizza order was Thursday, called them on Tuesday when I checked my statement. Man said it has been several days so he may not be able to do anything? WOW! I guess I wont be going here anymore.
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Rahul Vadakke Veetil
Pizza was good. I went for a carryout large pizza around 10.40 pm, which I ordered at 10.25. When the guy (Evan) saw that I didnt give any tip in the receipt, he walked away to pack the pizza and said bastard. Ive very sharp ears. I asked him what did he say and he acted innocent and said he didnt say anything. Totally gross behavior.
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Ahmad Al
Bs i walk in with my friends first thing the with other customers around we tell the manager our order and he forgets some parts i ask only the second time how long the orders and he couldnt basically tell me he had to taunt and to go sit back down we ask for one large pizza he gives us 2 freaken small pizzas
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Dawson Barcey
They are 2.4 miles from my house & would not deliver to me & were fairly rude about it. Unwilling to work with me. I called the pizza hunt in ferndale 2.6 miles away and they delivered to me without hesitation. 1 star as a result for poor customer service.
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A Private User
First and last time. Bad quality pizza! I asked for light sauce and got a lot of sauce, I couldnt even eat it, it was disgusting! Friendly service but I would never recommend pizza hut to anyone. So disappointed !
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ozz born
You have to be kidding me walked in and no one was in there 3 min of waiting and a line was behind me I got my pizza got home to a spoopy mess in a box I will be post a pic
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Matthew Fleury
Awful experience. The service staff were rude and spoke down to us. The food came out cold, and the pizza was inedable. I will not be returning.
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C W
This place has 200ft delivery radius. They recommend another location.... about 18 miles away. I dont think they know what theyre doing.
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Christina Hudkins
First time ordering tonight from this store and it took over 80 minutes to deliver my cold pizza. Will not order from here again!
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Reda Ali
Staff were polite and offered to help choosing the topping , told me order would take 10 minutes ascend it came out in 9 :-)
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Robert Tyson
Having previously managed a Pizza Hut, I know I was given pizza dough that should have been discarded. It was not fresh!
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Nick K
Love pizza hut. But the Madison Heights location sucks. It NEVER has any of the great deals other locations have.
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Steven Granke
Incorrect Order, Store failed to replace order as promised on our next return visit as promised.
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Josh W
pizza crust didnt rise right and the service was horrible! never going here again