Address: | 501 Memorial Dr, Chicopee, MA 01020, USA |
Phone: | +1 413-592-4500 |
Site: | chick-fil-a.com |
Rating: | 4.6 |
Working: | 10:30AM–6PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM Closed |
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chuckk jones
I came to Chick-fil-A to try to give my daughter a different experience of fast food still there three to five minutes with two employees which I find out that one of them is a manager standing there looking at us but refusing to walk over to us to take our order my daughter says hi in a hope to get them to come over she is 7 years old they still still there looking at I dont think they take well to minorities here. It take an employer to come out of the back room to finally take our order. I think if you are minority you should think twice about coming here they had no problem running up to the other Patriots of the the restaurant that came in that was of a Caucasian nature. I will most definitely be contacting corporate. I can find better ways to spend my money thats hard earned and get better service and appreciation!!
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Chris Rookie
I travel a lot for work and I have to say this was the worst experience at a Chick-Fil-A ever. First my wife orders a chicken salad sandwich. We pay and someone comes over and says their out. So instead of crediting back my credit card they issue a cash refund and charge for the replacement meal. Okay I dont expect free food but they could have eaten the forty cent difference for the inconvenience. Then I use the mens room and it look like a poo bomb went off. The soap and sanitizer didnt work. The trash was overflowing onto the floor and that seamed to be a thing there as when I dumped my tray trash went all over the trash area and floor because that too was full. I was surprised how poor the service was from the owner and community and marketing represent ice who charged me $.40 for my inconvenience.
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stevethe flightengineer
26 aug 2014. for a bunch of years i have realized the world doesnt rotate around me but yes have an opinion if asked. live locally and have not tried chickfila yet. i am a true patriot and see the biggest and most expensive im sure US flag on a flag pole out front on 33 publicly displayed, thank you! walk in notice the very nice westover c5 439th airwing photo thanking chickfila for their support. cool. walk in say never been here what should i get? well most get the #1 said ok that will be 6 something i asked do you accept military id, no, got a small let down rush but i was hungry and went out to my truck and yes the meal was ok in my book. chickfila, hope your business does well but i will not be back until you accept military discount. "bubba" OIF1 US Army
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Ally Labbe
The owner and all of their staff show a great, godly character and come up to your table (regarless that it was a busy night after just opening a week ago) and ask you if you need a refill or if you thought the food was good. There were hundreds of people at the restaurant and we got our food in about 5-10 minutes. And obviously their food is top notch, great quality chicken. It defeats any other fast food restaurant regarding quality and price of the food. I just wish it was closer to where I live!
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Artem Martynyuk
Thank God for a Chick-fil-A in MA! This is a dream come true. I have first discovered the heavenly-crafted chicken sandwich in SC on a business trip and have accepted it as the greatest fast food restarting ever built on Earth. Their original Chick-fil-A sauce is a blessing to every taste bud that bites a piece of anything they dip into it. The chains blessings are vivid in every city thanks to their Sunday observation and I couldnt be more proud of an American company that shares such values.
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Thomas Acker
I was beyween a 2 and 3. Went down to 2 based on value, back up to 3 stars as service was excellent. Ordered spicy chicken deluxe, waffle fries and lemonade. 1st time here and I just dont see why the hype. Bun was dry so came apart. Chicken was pretty good. Waffle fries good not great. Fresh lemonade was overpowering, but good. Mediocre first experience. I guess for my money, Id rather a Wendys 4 for $4.
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Margaret Howes
Fresh, delicious food, good value. Exceptional service, great staffing, clean, efficient, friendly. The best chicken, waffle fries, and sauces. Just great all around. Owner also supports his kids school and helps other kids with fundraising and donations. All around good product, quality, and people. A rare combination.
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Jose Rosa
Amazing group of people working here, went on Monday night 06/27 and the girls were absolutely wonderful and the food was fresh. Crystal and Chasity talked to my family and myself as if we were there friends! Love it! Restaurant was clean couldnt have asked for better service! Good job Chick Fil A Chicopee will be returning.
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Paul Chambers
Did not receive one of three sandwiches of my order. Told the girl who waited on me and received any sandwich in less than a minute later. I would eat there again. Clean facility. As always great employees. Great service inspire of the missing sandwich. Problem was taken care of with no hassles.
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scott deane
The best Chick-fil-A, in cleanliness and the most courteous staff of any restaurant I have ever eating in. The food is great and served fast the staff comes around and asks to throw away your trash, they offer to get your refills for you. Overall the nicest experience in a well run restaurant.
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Justin Rios
This little gem is a great change of customer service in the chicopee area. Havent been disappointed once since they opened, except when they decided to take away the golden cheese sauce. Other than that the food is good. The service is great and they make sure to make it right the first time.
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Joshua Flack
Was visiting the area from Australia and heard good things about chick-fil-a... Im a definitely a fan after visiting. Food is delicious, staff were friendly and well presented. What I like is theyre fast enough without giving off a hectic vibe that you often get at McDonalds and similar.
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zamayri perez
This actually takes better than any other fast food restaurant.. chicken taste fresh and actually looks like REAL meat. Chicken nuggets are bomb! Cookies are bomb & the milkshakes too. I love that they bring you your food and there isnt a long wait. I have no complaints.
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Kris Gregorek
This was my first visit to a Chick-fil-A, and it was missing only one thing. The food was good, but the milkshake machine was down for service. One of the big reasons I stopped was to try one of these famous shakes, but I wasnt disappointed by the service or food.
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Jeremy Landry
First time ever in a chik-fil-a I overall am impressed with the staff everyone very polite the place was clean inside and outside. Ordered a original sandwich it was good but not as great as I have heard. Wife had a spicy chicken and said Wendys was better.
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Juan Hernandez
This location had great service as well as the food. Nor your typical fast food chain. The workers even took the tine to explain the entire menu going. Tha is going above and beyond compared other fast food franchises I have chose to eat at.
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Daniel Askew
The place is always clean and the workers are extremely friendly. The food, while fast is very good. The original chicken sandwich is very simple but very delicious. The place is often busy but they get through everyone pretty quickly.