Address: | 30 E Chicago Ave, Chicago, IL 60611, USA |
Phone: | +1 312-266-8888 |
Site: | chick-fil-a.com |
Rating: | 4.4 |
Working: | 6:30AM–11PM 6:30AM–11PM 6:30AM–11PM 6:30AM–11PM 6:30AM–11PM 6:30AM–11PM Closed |
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elisabeth oh
Most noticeable about this location is its proximity to Michigan Ave. Its also interesting since McDonalds is next door (arguably the food here is better), even so, this location always has people. Pros: Great customer service -- sometimes they even preemptively give out gift cards for a free chicken sandwich if they are running a little behind. Also, compared to the location on State/Lake, they include the fork and knife with your tray and take-out order without you having to pick some up yourself. I realize this seems kind of silly but it is very inconvenient to walk back to your office and then realize you are left without utensils! I love that they answer all your questions with, My pleasure and refer to you as their guest. My only comment is that they do not offer the hand sanitizing wipes like their location on State/Lake but this is just a little extra amenity.
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Chris Konopka
A huge surprise. From outside it looks like another chain fast food resturant but once your inside its a lot nicer. Food wise the selection is very similar to KFC but does have a fair few interesting variations. Your greeted as “Guests” which is unusual but kinda nice, the queue is usually long but does move fairly quick and the food is fairly fast at coming out once ordered. Quality wise its some of the best fast food I have tasted putting most other places to shame, even beating the UK KFC. Id highly recommend with the lovely chips that do resemble potato and the chicken bites and strips are amazing. You must put this on your list to visit! If they could get the queuing down faster then id easily of given them a 5, maybe another visit is needed.
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keana Davis
The service level was horrible. Starting with the cashier Jazline who takes it upon herself to call everyone "hun" completely disrespectful. Then only to have waited 25 minutes for 3 chicken tenders. Not one manager or crew member was detailed or observant enough to notice me standing in their faces for almost 30 minutes. According the the manager I eventually approached, my order had been double tapped and eraced form the order screen. No apologies were extended and the MOD whos name was Art by the way, just as Im leaving then says "oh yeah I gave you a large fry". Thank you kind sir I am elated that fry just made my day...Good day Ridiculous people! Such an inconvenience.
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heather keys
Visited Thursday 7/20 @ 1:30p. The young lady standing outside taking drive though orders on the iPad entered our order incorrectly. After driving away we realized we had 2 8-piece nugget instead of 2 #8 meals (wraps). We went back through the line and she apologized and said go park and she bring it out but we couldnt bc there were people behind us in line. So she said take it to the drive through window. The gal working the window was extra rude and gave attitude about our request to fix the order. The mix up was not as big a deal as the terrible snotty girl at the drive through window. They usually are so pleasant. That girl isnt chick FIL a worthy.
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Joe Piehl
This is the best fast-food service youll find in the city. Clean, fast and over the top friendly, the experience is amazing. My favorite part about the lunch rush is while other restaurants try to push you out the door, the workers here are upbeat, super friendly and then genuinely want you to have a good experience. Unlike other fast food places in the area, this fast food spot doesnt attract a shady crowd and you wont be asked for money or to buy someone a sandwich. But if you want to buy someone in need a sandwich, there are plenty of people in a 1-2 block radius that would accept one.
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Antoine Foggs
Sometimes there is a rather long wait, but overall they are typically very speedy with serving your food. The fact that the smallest size fruit cup is more expensive than the largest size fry is insane in my personal opinion, as healthier alternatives should be free. However, the chicken always taste very good, and the fries are crisp and tasty. While used to sugary drinks, the drinks here have WAY too much sugar. (It should also be stated that I dont drink sugar, so this opinion is highly biased). Not always my first choice for lunch, but a good place to visit for a decent meal under $15.
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Arlene Wang
Chick-fil-As quality of meat is unparalleled to other fast food chains. Their original sandwich, sweet tea, milkshakes, and honey-roasted BBQ sauce (my favorite condiment) are great. The staff is incredibly courteous and efficient also. We used this Chick-Fil-A for a fundraiser and placed a catering order of 50 sandwiches. The Charitable Donations/Marketing team was kind enough to throw in complimentary brownies. One of the employees even helped me carry my bags out to my car parked across the street. Great service, I will definitely be coming here again.
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jacoby boles
chick-fil-a where do i begin the business is strict and nice at the same time.the employees there are aways in a cheerful mood to serve the customers in the considerate manner. i always enjoy thier milkshakes especially in the winter i love cold things(: . i love the cow that plays outside urging people to come in and eat.its really relaxing to be at.the convience there is at a high level, one of the major reasons why i enjoy chick-fil-a is that they really really care about their customers and ake sure that are enjoying their time at its restuarant.
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Kevin Berry
Anyone who has been to Chick-fil-A knows about their service. The location on Chicago isnt any different. Always a very friendly staff and accommodating. Always pretty clean and on warm days eating outside is an extra bonus. Its Chick-fil-A so the food is basically the same everywhere you visit. So if you are a Chick-fil-A fan, its a 5 star location for you. I, personally, have a hard time giving fast food franchises 5 stars because for the most part, its the same everywhere.
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Daniel Kim
Im a Georgia boy, and I need my Chikfila. I always just get the regular chicken sandwich with my waffle fries. I like just getting good fast food with super friendly service. They always reply to each thank you with "my pleasure". I get the peach milkshake when its in season, but dont get a large because honestly its a little too much goodness. Waffle fries are the best - possibly the best fries ever.
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Kevin Hauger
Overall great service! This Chick-fil-A location is always busy, but rest assured that they have a great system down that makes things very efficient and quick. Very clean bathrooms and overall restaurant. Staff seemed to all be very knowledgeable and friendly, per the usual at Chick-fil-A. TIP: You can order with the app, drive up, and someone will bring your food out to you.
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Anthony Ramirez
Their chicken is crack. So hooked. Waffle fries are delicious. Soup is good as well as the milkshakes. Super friendly staff. So happy, its almost creepy coming from a fast food place. Lines during peak hours might be long but well organized and fast. Be warned: closed on Sunday! Nothing worse than jonesing for it and getting there and its closed. Chicago needs more locations.
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A Private User
Do NOT order from their Gluten Free menu I ordered a Gluten Free meal and I was so sick I spent four hours in emergency on a pain killer drip! The manager in Chicago where I ate did NOT really care!!! NOR did any one I contacted at corp. Call or email me back!!! They simply do not care!!! If you are Gluten Free DO NOT EAT HERE !!!!