QDOBA Mexican Eats
| Address: | 935 W Broad St, Richmond, VA 23220, USA |
| Phone: | +1 804-213-0047 |
| Site: | qdoba.com |
| Rating: | 3.8 |
| Working: | 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 10:30AM–3AM 10:30AM–3AM 10:30AM–11PM |
Location
Photos 52
Reviews 29
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Blacc Rose
This location in particular is not one I would see myself ever returning too. I stopped by this one because it was the closest one. My husband and I dine in at qdoba quite frequently. From the moment i walked in I was not helped right way because the three employees on shift where too busy socializing. After a few minutes one proceeded to ask how may they help me. I was a bit livid. But its fine. I ordered my burrito bowl. The fajitas were burned. And there wasnt enough for my husbands bowl. Once he was finished we payed and went to look for a table to sit at. Most of them were dirty. Eventually we wiped our own table. But I dont understand why 3 young men working together do more talking than actually working. This is terrible for the company. And as a first experience customer, it will definitely be my last. I grew up working at jobs like this and its not that difficult. All you have to do is put some effort into it.
PR
PrettyGirlSwag718
So im trying to place an order online for pick up and have a coupon i got in the mail i want to apply by using the promo code. I dont see a place to enter it so i call and ask. The lady was very rude, everytime i tried to speak she spoke over me and said "i dont know" maybe 40 times the entire 2 minute call. She said she doesnt handle the stuff online she doesnt know how to use it because she never used it. She kept trying to redirect me to some help desk (these werent difficult questions to answer). She said i could place the order on the web then come pay for it. me:okay but it doesnt give me an option to continue without putting my credit card information.. her: "idk,idk,idk". Frustrated i finally ask how do i reach the help desk then? "Idk".
CO
Cool Girl77
Always order the same thing here but it never tasted the same because depending on the employee you get different ingredients. Today I ordered my usual veggie taco salad and the employee started to make it without even putting lettuce on it! Had to tell him what went on it.... Seriously guys, get it together! Friendly staff but very unknowledgeable about their products.
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Christopher Winkler
Super friendly staff and a very clean location here. The tacos are delicious and reasonably priced considering the high quality ingredients. If you go Sunday morning, be prepared to have the entire restaurant to yourself as the students who would normally fill the place are sleeping/hungover/still drinking. Will definitely return!
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Starr Miller
Food was ok. Its been better. The person that took out order was very nice and friendly however the manager that rang us up was rude. There was nobody else in line and she was extremely rushed. When we were leaving I told her to have a great day and she looked at me like I was crazy. I wont be going back to this location.
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shelley knudtson
Ordered online. 20 minutes prior to pickup time started calling the cancel number on both the iOS app and website. No answer. Great. The one I thought I ordered from I get to and is now a Pizza Hut. Thanks for answering the phone.
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Anais Scott
The customer service is always SO horrible whenever I go here, from management on down to crew members.. Heres a bit of advice if cutomer service isnt the field for you I STRONGLY URGE you all to pursue a different career path!
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A Private User
I have tried a couple other qdobas around the country and this one always seems to make the biggest burritos. The only odd thing is the staff is always different every time I go, I feel like they have a high turnover rate
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Bobby Edwards
The staff was friendly and the service was quick. I got the Mexican bowl with queso. So good! The queso is a must, and is why Qdoba is different than other Mexican grills
CA
Carl Timperio
Better hours than Chipotle. Fresh food and more friendly employees. QDOBAs biggest advantage is a short line. Save yourself some time and check it out.
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Scott Waters
Absolutely the worst Qdoba in the chain. Joe is incompetent and so are the rest of the employees. Customer service is not a priority.
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Marwan
Went on Sunday afternoon, YMMV. Workers looked like they didnt gaf, threw the tacos together, and rang us up. Tacos were meh.
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Travis Hackney
Expensive and small portions,The food was ok but $15 for three tacos ,Chips ,salsa and a Coke,Thats a bit high
AN
Andrew Rood
Awesome fresh food. If youre still hungry after eating a burrito you have some serious issues.
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Jacob R
Stopped here for a burrito bowl, it didnt disappoint. Service was quick and courteous.
MA
Martin Azir
Employees here give you a good amount of meat and know how to wrap burritos properly.
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Luke Peters
Foods good, staff is just struggling for no reason. Plenty nice but not with it.
AN
Andrew Patterson
Definitely better than Chipotle! You HAVE to try the Queso on your burrito!
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Robert Sayles
Love my qdoba! Very clean and well maintained. Great location
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Faisal Alsuwailem
One thing is Mexican in this restaurant, its name.
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Nathan Woodall
Good food open late good attitude from the staff
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abdullah alshayie
Healthy, clean, The staff are friendly.
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Katrina Butler
One of my favorite lunch spots near VCU
JU
Justin Pyktel
Always a great burrito, queso is king!
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A Private User
great place if you are on a diet.
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Raul Redfield
I really like this place.
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Brenton Milazzo
Very rude manager.
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Derek R. Austin
Yum!!!!!
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Demetia Bookard
