TGI Fridays

Reviews 12

MO

moses george

food was good, our server Adam was phenomenal, the kitchen manager Chris Garribay was the worst. We went in for the endless apps, which were good, and at the end asked our server for a to go box, Adam advised us that he couldnt because he would get in trouble, but would send the manager over to see if we could convince him to let us get a to go box. we found afterwards that on the menu in fine print it did say no take home containers, which we would have been fine with as we understand rules are rules, even if last time we had the endless apps we were able to take a to go container. The problem today was when the manager came out to talk to us he was a complete jerk. He started off saying absolutely no to go containers for endless apps. When i asked about the wasted food he said he didnt care and that there were no exceptions. To make matters worse when I told Chris that we had been able to get to go containers on our last visit, he responded with "point out the server who gave you boxes, and Ill fire him or her right now." thats not good customer service. Both my fiance and I who went in to eat have worked in restaurants as servers, and Im a supervisor dealing with customer service. I dont know how Chris Garribay got his job, but it wasnt by being polite and friendly to customers. Well never be back to ANY TGI Fridays, and definitely recommend anyone who wants a good experience not go to this TGI Fridays,especially not when Chris Garribay, the kitchen manager, is on duty.

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BR

Brett Johnston

Worst service at a TGI Fridays. You pretty much know what you should expect here but it didnt even come close. Our D-bag server/bar tender wasnt very attentive. Our orders came out almost immediately following our appetizers, to which he asked how our meal was, looking directly at the fact that we hadnt even tried it yet. The quickest thing he did was try to give us our check before we finished, saying he wasnt rushing but that he could take it when we were ready. We planned on ordering one more drink so he had to re ring our receipt, and proceeded to rip half of it off pulling it out of the printer, giving some apology excuse saying that the total was still legible. This was a meal while on a business trip so I had to ask to have it re-printed. Really? This was @ 8 on a Wednesday night. We were the only people there, except for a few others, 10 people total during our time there. Total incompetence on this particular wait staff person!

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BE

Becca Partridge

im giving this two stars because the food is good but today we waited an entire hour for our food which was gone within like 8 minutes because the portion sizes were so small. My boyfriend was starving and left still hungry. Says it was one of the worst experiences hes had. Took forever to get our checks. Our waiter had to write down all of our food orders again. Another server brought out a side salad and didnt even give it to the right person, just sat it down on the edge of the table. Servers here dont know how to serve and this is coming from being a server myself. Every time Ive come here the servers have been unenthusiastic and just seem like theyre going through the motions. Honestly not worth the expensive prices for a kids sized meal.

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RA

Rachel Ferguson

Hostess came out after 10 mins of standing around. Its Sunday, obviously not busy. Took us directly to the bar, tried to seat us next to a couple kissing and groping each other. We didnt even get a private seat. We asked to be moved, she took us to a booth right next to the door and said "k here." We left after being seated for not even 10 minutes because no one came out to take our drink orders. Tables werent clean, menus were filled with spilled food and stains. Disgusting. Hostess didnt even make direct eye contact the entire time and said maybe 7 words to us in total. Dont waste your time or money

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BR

Breanna Wood

This is mine and my spouses "go to" place when we want an amazing meal. Weve been coming back for 4 years, and the service is always outstanding. The food is always great, and the employees are very caring. Ive gone to many restaurants, however, this place cannot top any other restaurants rib eye steak, and my spouse says he has yet to have another restaurant top their Jack Daniels ribs... And thats knowing we used to travel across the country for work too! I will always be a returning customer.

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RO

Robyn Kuck

Our food was incredible and our server was very gracious. She comped our sampler because she forgot to enter our entrees to the kitchen so the food was going to take longer (honestly we wouldnt have even noticed) Im glad we didnt go with the "endless apps" by the time you get your food you lose interest in the appetizers. Get the sampler instead. Its basically the same price and you get all you want right away instead of a bite of one thing and waiting to order more then you get your food.

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UN

Unkle Phester

service was quick and friendly, thank you Stephanie. The food was great, also. Not even 5 minutes seem to pass before my food arrived. Took me asking to get a 2nd glass to get a 2nd glass, but I still gave her a large tip. One negative? The bartenders? were imitating the movie cocktail or something. they were tossing a bottle of rum around. if its that slow, then find something productive to do. Oh, this was around 4:30 pm on a sat. prevening ;-}

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HA

Hailey Merrill

Best customer service by far. My waiter was Dan and he made our night great. He took the time to talk to us about the appetizers, acknowledge the child we had with us in such a positive way that Ive never seen before, he genuinely cared about whether or not we enjoyed our food and definitely made sure our drinks were full. Because of him & his great attitude and helpfulness, i will definitely go back. Thank you, Dan!

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CO

Cody Klaus

i LOVED THIS PLACE LAST WEEK WAS BAD UNLIMITED APPS NEED TO BUY ONE FOR EVERY PERSON THERE EVEN IF YOU ARE ORDERING MEALS, Manager was rude when I asked him if we could just order on the share and order are dinners, " Thats not what we do read the promotion " just order are food and left food was good but service was not attentive or helpful.

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KY

kyler jimenez

Ive been to this tgi fridays many times but this time i went and i got the shittiest service ever my entire table pretty much got unlimited apps all around and we got one app foe each person and spent the next hour trying to figure out where our waitress is, but my whole table meal got comped so thats thr only reason i give a second start

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JU

Juan Clark

Favorite place for breakfast and dinner. Never had a bad breakfast and the all you can eat fish and chips exceeded expectations. Its very hard to find a fish that isnt greasy as hell and tastes good, but they nailed it. Great deal as well, that you wouldnt expect. My favorite are the pumpkin pancakes, but theyre not around long.

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CL

Clark Edvik

Me and my father had a birthday dinner we had the strawberry chicken salad he loved it gave it 5 stars I had the Cajun shrimp and chicken - the chicken added shrimp minus the Cajun and it was the best pasta Ive had in a long time the service was great she even brought me a desert for my birthday made my day even better thank you

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