Tower Deli at Thanksgiving Point
| Address: | 3003 North Thanksgiving Way, Lehi, UT 84043, USA |
| Phone: | +1 801-768-4984 |
| Site: | thanksgivingpoint.org |
| Rating: | 4.1 |
| Working: | 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM Closed |
Location
Photos 100
Reviews 11
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Joshua Mayo
I have to say that the food here is great and the ice cream is awesome. However, I probably will not be coming back. My family went for dinner and we had arrived about an hour before closing. The manager at the time (3-4-2017) was so keen on getting us to leave that he gave us to go boxes to rush us out 15 minutes before closing. On top of that he was very deamening and rude to another employee when my mother and sister went to get ice cream. They asked for a Sunday, the employee at the counter said "no problem", however the manager that night (3-4-2017) followed my family to the counter only to correct his employee right after my family said what they wanted. Apparently, there is a rule to not serve certain ice creams after 8:45. Rules are rules and that makes sense, but when explaining this to his fellow employee, he was extremely rude to her in front of us customers. On top of that she embarrassingly told us that that rule has never been enforced. I guess the rule is enforced only when it is convenient for that manager. So because of that manager on the night of (3-4-2017), I WILL NOT BE COMING BACK, NOR WILL MY FAMILY. I hope this is read by whoever his superior is so the problem can be addressed. It would greatly improve business.
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A Private User
They werent busy however they managed to totally mess up our order. There were two of us and we ordered the exact same lunch. My friends lunch was delivered and the sandwich (tuna melt) was cold. We returned it and asked about the second order. The manager said it would take 10 minutes. Then she said it would take 12 minutes. She didnt seem interested in resolving the problem. There were now a number of orders sitting on the counter, people who had been in line after us had their meals and they still hadnt started my order. The replacement for my friends order was delivered and was again cold. I went back to the manager and she was condescending and not at all helpful. We went back to the manager told her about my friends order being cold both times and that the second order still hadnt arrived. She (the manager) was rude, patronizing and snidly asked if I wanted my money back. I said yes. We both left after waiting over 30 minutes and receiving two cold tuna melts and never receiving my origional order. The one cold tuna melt didnt take that good. I could never recommend this place. Terrible service.
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Kim Peterson
I am 7 months pregnant, and recently found out that I have a soy allergy. We waited in line for ice cream for about 20 minutes, and when I asked about soy in their ice cream, the young man working behind the counter did his best to find out. It turns out that all of their ice cream and their frozen yogurt contain soy. I was grateful that he would check for me. But disappointed that we waited so long and I couldnt have anything. We went over to the deli to see if I could get a pastry. After waiting about 10 minutes for her to help one family, the lady behind the counter wouldnt even check for me, or find someone who might have known the answer. She just told me she didnt know and just stood there waiting for us to leave. All in all, I have a mixed review, as one counter was nice enough to help and find out, but one was not. I know it isnt a commonly asked question, but employees should know how to access allergen information. It was a long disappointing trip to Thanksgiving Point.
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Christofer Hardy
Im writing this review just for the Ice Cream Parlor. The rumor is that some of the founders of Novell started Thanksgiving Point for entertainment for families. Whatever the reason is, its worth it stop by and just walk around. The parlor itself is built just like the Ice Cream Parlors of looonggg ago. Its a neat little atmosphere. To start off, we had the warm cookie sunday. When it got to us, it was a warm, gooey, Fudgy, mess of deliciousness. We started devouring the ice cream, and believe me, it took two adults a long time to get through the amount of ice cream we were provided.
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Zach Peacock
I work nearby and it used to be a good value for the money. The last few visits have turned me off. There are many reasons (cashiers understaffed, incorrect orders, food quality gone downhill), but the final straw was when they forgot my order completely, then took over 10 minutes to get my burger. This was after seeing an additional 5-6 burgers served after I reported that they had forgotten my order. They made no effort to remedy the situation other than wait around while someone in the back took their sweet time making a simple burger. I would not recommend.
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Edward Reioux
Still there 10 minutes waiting for get ice cream. Three girls we are on the counter never watch that I was there, and they were all texting and checking out Facebook updates. No way to run a business for services gone downhill you ever go there again three girls we are on the counter never watch that I was there, and they were all texting and checking out Facebook updates. No way to run a business for services gone downhill you ever go there again
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Sincerely Me
Up until recently this place wasnt too bad, the mousse cake is to die for! But ever since the employees were I guess "required" to all wear those weird trucker tower hats, Ive noticed the friendly, smiling attitudes if the deli workers disappear, it really ruined the whole experience for me. Every time I eat at the deli now I cant help but feel like Im eating at a sports bar rather than the warm, relaxed atmosphere deli that I know and love.
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Mikeal Butler
My wife loves this place, I like the scenery and the location the best but their sandwiches are the same quality as my kitchen made sandwiches... nothing special... but good... but there are better tasting breads and greens and meats and everything at many other places... I love thanksgiving point tho... good sandwich is worth the view but sometimes I want an amazing sandwich and must venture elsewhere...
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Justin Gertsch
I have been to the Tower Deli many times over the past few years and have enjoyed it. Lately however, they have been really bad. I do not know if they are under new management or have new cooks or what, but their food has been consistently gross and cold this all last week. Until they get back on track I do not think I can go here anymore or recommend it to anyone else.
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Jessica Carbine
This place is the best. My kids are picky about fast food, (they wont eat at McDonalds, burger king or places like that.) They love this place. Its the kind of place where you order and then sit and wait for your food to be delivered. Its delicious! You cant go wrong with anything from here. And then the ice cream counter next to it has excellent prices!
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Steve Taylor
I had a very delicious garden burger with all of the trimmings. It was refreshing to have all of the tomatoes and lettuce and trimmings, like a regular burger. It makes it so much more enjoyable. I am not sure why some people thinlk that if you have a graden burger the ttrimmings are not needed? Thanks
