Address: | 7656 SW Nyberg St, Tualatin, OR 97062, USA |
Phone: | +1 503-692-2775 |
Site: | coldstonecreamery.com |
Rating: | 4 |
Working: | 12–10PM 12–10PM 12–10PM 12–10PM 12–11PM 12–11PM 12–10PM |
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Brian wing
Ordered 3 icecreams, 2 like it sized and one kids sized (its a bit smaller than a like it)...they crammed a like it size in a kids size so all the way home icecream melted all over our car and they KNEW I was taking it to-go since they put lids on them (which werent actually on!) and put all 3 in a bag for easier carrying. In the car I double checked the lid and realized the size issue and the fact the lid wouldnt stay because of the size issue, they were too busy for me to go in and feel heard about this issue. Very disappointed.
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Wendy Doran
Hours online and by phone not reflecting actual hours. No way of knowing until showing up, as if updating even their phone message is too much trouble for them. What rotten customer service! Worse yet their miserable website lets you order for a pick-up time which is impossible because theyre not actually open. They obviously dont care about peoples time or respect their customers. Clearly poor management or ownership. Their workers always seem short staffed and so the people in charge just do their job terribly!!!!!
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Veronica Hanson
Cold stone has a terrible policy that their e-mail coupons must be printed out. In a digital era when we all receive them on our cell phones this policy is outdated & disappointing. I had a buy one get one free coupon, so I splurged on mix ins. When my coupon was not honored I ended up spending $12 on 2 ice creams. I will not be returning.
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Alvin Kovacs
Ive stopped tipping because they always sing some chant. I tip for the quality of service, not to hear you sing. If i do tip i usually sneak it in there or tell them not to sing. ALSO I didnt like seeing some old woman there talk down to other coworkers. She should be written up or fired.
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James M
Very good ice cream. Price is on the high side but its good ice cream. Friendly staff and easy to access location. There are several restaurants nearby also, so its a great place to come for dessert after having dinner with the family.
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Brooke
Love the ice cream. Had a gift card from a couple years ago. It took quite a few attempts before someone could make it work. Im glad it did because I didnt have any other way to pay for the ice cream at the time.
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Chris Brown
They consistently do not fill the cup up even to the rim of the cup. Besides that its a regular cold stone. But they rip you off and the employees do not seem to want to be there.
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John Warzynski
Great ice cream for a moderately high price and usually very crowded with poor parking Very little seating area, next to a martial arts studio that uses all the parking lot
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Hali Swanson
Changed hours. Open 4pm-9pm now "temporarily" until further notice Not happy to drive all the way out here for them to be closed on a Saturday afternoon
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sruthy menon
Amazing decadent icecreams. I love their selection. Very friendly staff. The best is their chocolate fudge cake with icecream.
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Michael Struck
Great ice cream. The no sugar added vanilla is as good as any of them with less carbs. Waffle cones here are also fresh.
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Greg C
For ice cream conissuers who want a step up from Baskin Robbins. Some truly decadent varieties of everything imaginable.
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Andrew Jordan
Worst ice cream place. Pretentious without reason. They sell cold Ive cream. Thats the appeal? Cold ice cream?
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Audrey Carrillo
Their associates dont seem like they care or even want to be there. Rude. Used to be my favorite place.
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RAHUL PATIL
Good flavour choices as well as topping choices! Very delicious icecream. Love this place!
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K Bra
The young ladies working tonight gave fantastic service! What a great ice cream shop!
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Andre Picard
A good treat for the family, nice girls working here, I had the cheesecake fantasy.
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Mike Bolle
Tasty cold treats good customer service! One of my favorite places to visit.....
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Phillip Mills
Really top-notch ice cream and toppings. A bit pricey but super high quality.
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Lissa Cabrera
The best ice cream in the area! great location and amazing helpful staff
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Chase Earle
Great ice cream, but when the line is long it doesnt move very quick.
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ventura80503
Love the ice cream somewhat pricey but overall good service
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Tim Swearingen
Friendly Staff. If you keep tipping they keep singing!
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Sonn F
Service a bit slow and needs improvement in the future.
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Thor Kuhn
Delicious but not worth the cost without a coupon.
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Julie Howard
Delicious ice cream with your choice of mix-ins.
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Kathryn Myshak
A little disorganized but delicious as usual.
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Bryan T
I love ice cream, especially good ice cream.
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Skyler Grey
Mmm silky smooth cold deliciousness
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Curtis Low
Awesome ice cream. Quick service.
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northwest Nukka
"5 stars" thats all I gotta say
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Christine Steele Smith
Love it! Dont be a hater XD
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Krystyna Schmidt
My kids love this place.
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Bob Thomas
Best ice cream around
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Looy
Cold stone cemetery
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anthony rodriguez
Great ice cream
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Cheryl Jensen
Delicious!
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Blaise Nelson
Good eats
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A Private User
Yummy!!
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Edward Sandoval
Yummy