Address: | 51 Cascade Dr, Lebanon, OR 97355, USA |
Phone: | +1 541-258-7755 |
Site: | kfc.com |
Rating: | 2.7 |
Working: | 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM |
AU
Austin Dodge
First off, right on the window they advertise $5 fill ups. When I walk in and tried to order the $5 fill up that they have on the commercials and their window, I was told by the cashier that their owner decided not to have that option. I was also informed that switching my side to coleslaw would cost an extra 30 cents which I reluctantly paid (every other KFC Ive been to doesnt charge this). When my order was ready I picked it up, sat down and noticed that I was given mashed potatoes and gravy. I then looked at my receipt and noticed that they charged me 50 cents for the substitution. When I took the order back and informed them of the mistake along with the overcharge, I was told to keep the mashed potatoes so that they could keep the 20 cents. I find this highly unprofessional as most places would have just given me the right item and refunded me the difference due to their error. I must say, the owner is greedy and the employees are incompetent. I will not be going here again. Also as a side note, the cashier told me to fill out their survey and complain about the issue.
LE
leiah greene
Horrible service! We ordered a simple share bucket and two sides. Then we waited 20 minutes. When I finally got someones attention, I found out they hadnt even started out order and lost our ticket. We were one of three customers in the restaurant. Ridiculous! Ill never come back, but Im still sitting here waiting for my food. Ugh... Its been another four minutes. Im hangry.
KA
Kayla Idencio
August 6th, 2016 is free root beer float day from two until close. The workers are like a family and always picks on each other like one, but it has drama just like any other workplace. Have you ever been handed the wrong order? At KFC and A&W they will listen to what happened and fix it for nothing more than the colonel care and quality the the customers deserve.
AM
Amber Lowe
Absolutely love this place. Everyone is super friendly and helpful! The food is amazing and the staff are all incredibly awesome people. Every visit makes me feel like family there and I will happily return to this place every single day rain or shine. They truly make it feel like a home away from home!
DU
Dustin
Got overcharged on items for not getting the combo (Famous Bowl meal is 6 dollars and I was charged 7) Staff didnt say anything during check out and offered no remedy after I complained. Floors are so caked with oil that its easy to slip, and a trashy camper parked for weeks next to the drive thru.
PA
Pauline Conaway
Service was good, little gal working at the window was very nice. Famous Bowl was crappy. It contained popcorn chicken instead of the cut-up breast fillet. Chicken was mostly dough and was chewy and tough. I ate it, but will never order it again. Pauline Conaway 10/18/2016
AA
Aaron Thomas
This place is garbage I wanted a famous bowl and the said I wanted a go cup. These dont even sound close to each other. As a bonus I got an extra cup when we already all have drinks. This place sucks balls
MA
Marc Howatt
One of the managers is an illegal immigrant, and the staff are rude and slow, last time i was there i had to wait 17 minutes for a go cup and it was cold, they wouldnt give me a refund. 100% unsatisfied.
AN
anita chambers
i keep going back to this rest. and so far i have to get a good meal from them. cold and grease and its been under the lamps way to long.l mite add l a chicken lover!
JO
Josh Gibbs
Ive never seen someone work so hard. Kendra is one strong girl handle so many orders at once cleaning tables and still having a smile on her face. Best employee here.
A
A Private User
Came in 5 min before closing and staff was still very helpful and made sure we could get anything we needed. Thank you.
CS
cslimfu 33
All you can eat for less than $10 of kfc chicken! EDIT 3-15-17, buffet is gone forever.... sad.
KA
Kailey Harrington
got squish for onion rings and then got kicked out for complaining about the bad service.
CH
Charli Roles
Food is great ... Service is always quick and friendly....
CH
Christina Fohrman-Mullenix
If they still had the buffet, I would give them 5⭐
A
A Private User
Just like it should be, greasy and filing !
MA
makaylagirl808
Gave me the wrong f**king chicken!!!!
DA
Dany Newman
Colonel Sanders do I need to say more
ZA
zaki smith
Good food, and fast service...
A
A Private User
Amy...or Cecilia which is it?
LO
Lora Faulconer
Food is salty sometimes
DE
Dennis Kurnes
Awesome