Address: | 851 High St, Hamilton, OH 45011, USA |
Phone: | +1 513-737-5504 |
Site: | whitecastle.com |
Rating: | 3.5 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
DR
Drew Johnson
I visit this place a lot, the food is good, especially the chicken and waffles, service is usually great, there are a few exceptions, but those are usually directed at rude customers, so I can understand that, they seem to be under staffed sometimes, which can affect the time, but that makes sense, and they still tend to get things out quicker than expected, prices are great as well, the only big problem is the junkies and scammers that want to hang out in the lobby, but that comes with the Hamilton area and are usually dispersed quickly
MA
Matthew Treadway
Placed order for SIX sliders. Wasnt busy, and waited over 20 minutes for SIX sliders, only to be told to pull forward at edge of building and have an employee come out and ask how many sandwiches I ordered. I told him SIX, and he comes back with TWO. Half the employees look like theyre straight off a meth binge, and apparently cannot count. Will be doing EVERYTHING I can to discourage my worst enemy from wasting their money on such crappy service. This is why I laugh at 15 dollars an hour for fast food workers.
BO
Bob Nolan
Always thought 24hr service was the best part of White Castle, but having lived away from their restay rants for a while, I better appreciate the food! This visit the food was fresh and hot and delicious. The staff was as cold as something really cold . The place was dirty....if that lobby has been mopped in the last 6 months...Id be shocked. The mud trap inside front door smells like an open sewer...apparently they dont know those things can be cleaned. Poorly managed store.
BR
Brooks Jamelia
First it was 11:14 a.m. , the place was empty, the floor was nasty with food and not swept, and the new drink machine was filthy. Also changing the grease would be good. My boyfriend ordered the fish and it was dark& nasty tasting. Since the show Undercover Boss, this location had gone down. And it is the only one here in Hamilton, Ohio. Plllleeeaaass build one on the west side!
RO
Ronald Lewis
Staff pushy and rude. Was the only person in drive through and had to wait more than 10 minutes for the food. Once I received the order, it was wrong. Not driving back across town to explain how the order was wrong. This is the 3rd time this has happened in a row. Will never visit another White Castle again. Overpriced and always screwed up order.
VI
Victoria Cottingim
It was horrible. They messed up everyones order. Inside and drive-thur. People were waiting 20 mins or longer just for it to be wrong and have to wait longer. One guy waited so long had to ask for a refund he had to leave. His grandfather was dying but was made to wait because only one person could do a refund.
TR
Troy Anderson
Worst white castle ive ever been to. Very dirty, employees backs turned talking instead of helping customers. Food wasnt hot, cheesesticks were at least 20 mins old fries were cold and dark. Very nasty bad experience all the way around.
RO
Ronnie Gill
Most staff are very rude ruder then steak and shakes staff got throwen out once by the staff and hamilton police for no reason. Very un called for and the food isnt that great ethier should be closed down for nasty looks and nasty food.
PA
Paul Hannon
White castles is generally great, but the last three times Ive been in this location, my wait time has been really long. It seems that they focus on the drive through orders and anyone that has to come inside is secondary.
NI
Nizar Nassar
Love white castle, but this particular establishment feels that they are too good to fix their mistakes if they make one. They will accuse you of trying to get free food. I believe the place is ran by heroin addicts.
MI
Michelle Lambert
Store was dirty. Floors needed swept and tables needed cleaned. However I did see two people working on doing just that. Food was hot but had to wait quite a long time with two children under 7. People were friendly.
JO
Jody Harper
Did not get order right so I had to go back inside and get it corrected what they gave me was with egg and Im allergic to egg did not order that also could have made me late for work over one simple sandwich
LI
Lincoln Johns Johns
We already know the food is delicious but the people working here make this the best location around! They even remember your name when you walk in. Living the dream!
EX
Examiner PD
Manager Betty is exceptionally friendly and helpful. Her staff is always pleasant and serves orders quickly. Best White Castles in Butler County!
JO
Joseph Taggart
Its white castle, food is probably not the healthiest option, but it is quick and they are always open. Friendly staff, fun to joke with.
JA
Jamie Wilkerson
They can be a little slow and the store could maybe be a little cleaner looking, but the foods good and they usually get the order right
JO
John Ross
Little kids just hanging out running around the parking lot as the mother just sat on the sidewalk (2 years old to 10 years of age)
SE
SeaCheLe MichèLe Richter
Was closed because it was New Years Eve.... which was surprising being they advertise being open 24/7 365 days per year.
MA
Maurice Hicks
Customer Service was excellent, food was fresh and fast. The only issue was they tables werent cleaned.
BO
Bob Osborne Outdoors
As White Castles go this is a good location. Fast, inexpensive eats... classic Sliders and few frills
VI
Viki Clark
French fries were terrible. Waited in line a long period of time. They had time to make fries to order
BO
Bob Nolan
18 minutes for anything at this place is beyond the pale. Food was fine but very painfully slow.
SC
Scott Meister
Very. Clean place. Food hot fresh not like other restaurants where they microwave your food up
BE
Beth Pence
Took a while to get waited on even though they werent busy. Didnt receive my full order.
TA
Tammy Del Guzzo
We waited 30mins for 6 sliders as they had an offer for the crave cases come in after us
MI
Michael Todd
Its okay during breakfast and lunch but at night and third shift they serve turd burgers
LE
lesa barkley
Loved white castle all my life but need to keep dinning area and drink station cleaner
HE
Heather Patenaude
Food is ALWAYS FRESH and my order is ACCURATE!! Great work team!!!!
AL
Alec G
Food didnt taste the same as the one near my home. Was not good.
DA
Darlene Gillenwater
Always tasty and satisfies my craving for the tiny burgers
RE
Rebecca Pennington
Great food but little pricey for the amount of it you get
TH
They_call_me_Bob
Sometimes I just gotta eat here but then I regret it.
TO
Tonica Combs
Always good for a super late night food run!
JA
Jamie Adkins
Its fast and theyre accurate, good food too
NI
Nicholas Haven
Veggie sandwich is better with an egg on it
JE
Jeremy Roark
Always like it but the price is not right
SI
Sirjames Holder
Very nice personnel working there.
GA
Gary Hacker
Slow motion is how they move here
AR
Arthur Parrett
Clean and food was hot. Great job
CH
Cheryl Sawyers
Chicken and waffles r the bomb
CH
Christina Becker
Who doesnt like a good slider!
ST
Stokley Riffle
Good meals and friendly staff
LA
laura schirmer
Fast drive thru. Friendly
IT
itsmadiehere 513
So good Nd worth the price
HA
harcar2171
Great coffee food alright
HE
Heather Williams
Greatbfood, slow service.
AM
Amber Jensen
Yuuuuummmmmm Sliders
SC
Scott Speckman
Order was perfect
DE
Deborah Rains
Love them burgers
EN
Enxtrckionz Beardé
Onion chips good
PR
PRUDENT SERVICES LLC
Fresh and hot
CC
CCP Productions
You will poop
GE
gerald Scott
Convienence
JE
Jessica Campbell
fast service
AN
Annette L. Robinson
Convenient.
TH
Thomas Vickers
Sliders man
VA
Valerie Rump
Convience
SH
Sherry Winn
Quick
KR
Kristian Peddicord
Great
RO
Robert Eder
Yum
WI
William Hobbs