Address: | 1810 Victory Blvd, Staten Island, NY 10314, USA |
Phone: | +1 718-720-6919 |
Site: | bagelbistrostatenisland.com |
Rating: | 2.9 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–4PM |
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A Private User
I have quite a few comments for this restaurant. I used to work at the bagel bistro as a bus boy. First of all I can tell you beyond a shadow of a doubt that they must be paying off the health inspection because Ive worked in the restaurant industry for a number of years and I can asure you that there is no legitimate way that they would pass a health nspection test. While I was working there a cook literaly would spit in the waitress food every time shed ask the cook to make her something. When the cooks are mad at the waiting staff they will intentionally take for ever to cook orders knowing that the waitress will not get tipped as well and in the meantime the customer is made a victim of the cooks disdain with the waiting staff. Alot of the people there dont speak English so there is confusion as far as that goes. My Girl friend went there one day and purchased a bagel. She got home and realized that they had made her the wrong thing (this was also due to a language barrier). She decided to drve back and ask them to fix her order. When my girl friend returned to the bagel bistro she brought back the bagel that they had messed up and a receipt. When she asked the girl working at the to-go counter to fix her order the the employee accused my girl friend of pcking up a different receipt and called her a lair in a very loud and very rude tone. That doesnt even make sence!!!! If she had picked a receipt off the ground where did she get the bagel that she handed back to them in the first place??!! Over all I can say that the food tastes great but, the cleanliness, the service, and the overall attitudes of the staff, ranging from the manager/owner to bus boy, are really bad. And honestly no matter how good their food is, to me, it doesnt atone for everything else.
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Jeff MacDonald
Update: On a recent trip we returned to Bagel Bistro for breakfast. This time the place had a very different vibe. Our first waitress was very nice and helpful. She even moved us out of her station when a larger booth became available. Our second waitress was also pleasant, helpful, and speedy. The food was the same goodness as before so Im bumping Bagel Bistro to 4 stars. Original: Good basic food. The atmosphere... meh. Folks (customers and employees) just didnt seem to be very happy. So, you get your (good) food, you eat, you split. Compare this to Giorgio & Son where you wish they had seating so you could stay longer.
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jen ji
Tried it several times and dissapointed each time. While sitting down to eat, there was slow service (despite a nearly empty restaurant) food was not always fresh (cold cuts/cheese were hard) and staff could use some training in customer service. Staff members sat and conversed both times I visited and I had to get up to get their attention. Delivery is no better. Food took forever, delivery person went to the wrong door and woke up my landlord (despite specific instructions) and food was cold and incorrect. That was the third strike so Ill probably never go back.
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Santina Caruso
I was very unhappy today when I visited Bagel Bistro Diner. The people who work there are extremely rude. They were obviously speaking about their coustumer in another language (its disrespectful and you never know who might understand you). They also served me bad chicken in my wrap. The chicken had MOLD on it (my wrap was a cheese and grilled chicken wrap)!!! So grossed out! On top of it they got annoyed at me because I was taking a little longer than usual to leave the diner. I DO NOT recommend this place!!
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Aria S.
Two stars because once they finally get your order right, the food is good. Problem is the staff. I can never have something done right the first time, or even the second time. They dont follow instructions well and sometimes I feel like you place an order and they simply make what theyre in the mood to make. And be careful and check the price they write down on your food because its often much higher than what is advertised.
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Isaiah Sanchez
Didnt try the food because the atmosphere was so bad I couldnt trust it. Likely to get food poisoning. The menus are old, dirty and outdated. They were peeling from the edges and corners with old exposed adhesive from the bedding and cracking. Its clear the owners dont care for the place. Seats damages. Odd odors and dark environment with a bad vibe. Dont call your place Bagels Bistro if you dont offer good bagels.
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CHUCK LIFE
Took them 2 hours+ to deliver food , when the food actually got here the driver threw the bag at me , did not even say hello or look at me . Everything was ice cold , the danish was hard as a rock. The salad i ordered was 2 sizes smaller than it should have been and was not even the correct salad that i ordered.
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Shona S
Food is horrible. Staff is very unpleasant. Owners are the cheapest people on this planet. Saw him drop my bagel on the floor behind the deli pick it up and serve it to me. The waitress mariam was very unpleasant and had an attitude.
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Brenda Lavan
Bagels are just ok. With the hundreds of bagel shops around Staten Island, this would certainly not be my first choice. I find their bagels to be blah. On the plus side, their counter girls are always very pleasant and fast.
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Kevin Young
was there sunday aug 31st 2014 was told to be out by 4:00pm they were slow at making our food & had to rush eating because they did not tell us they were having a party. people came before 4pm can,t enjoy your food there
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Sean Helferty
Ive given this place a second chance a handful of times N every time they dissapoint me more and more, horrible staff ans terrible phone girls this place needs a reality check ans this is coming from a resturant fanatic
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Taunt Master
2+ hours and still waiting on my food. Mind you, Im not even a mile from the place. Called multiple times and was reassured I would get my food asap. If I wasnt in the middle of work, I would of gone down there myself.
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dianne fonte
Absolutely love this place! The Mike special for breakfast cant be beat. Their bagels are to die for! The staff is very friendly and efficient. They know how to make a good cup of coffee too. Cant wait to go back!
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Joe Garite II
The food is always pretty good, but can sometimes be too greasy. The staff is polite and clean. The prices are average. Parking lot is somewhat tight be useful since theres no parking available on Victory Blvd.
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Julia Smith
I found the best place services old fashion bagels in Staten Island.Service is excellent for dine in.Very fast for take out .Very helpful staff.Next time I come to Staten Island its the first I am going to.❤️
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Edwin Diaz
Tried 3 times.....your out!..waiters cant speak proper English, or understand simple breakfast orders..waited 25min for eggs..seems like no one there has prior waiter skills.
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Benjamin Morris
No body could speak/read English and they could not get our order right. They did not even know what some of the ingredients for the wrap I had ordered. Sad place.
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Salvatore Rametta
The bagels are great, the real reason to come. The sandwiches and paninis are pretty good, good selection of snacks and soft drinks too. Good for a day breakfast