Address: | 135 Concord Plaza Shopping Center, Sappington, MO 63128, USA |
Phone: | +1 314-843-8265 |
Site: | elmagueysoco.com |
Rating: | 4.1 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10:30PM 11AM–10:30PM 11AM–9PM |
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A Private User
My family and I have been customers at El Maguey for many years. Tonight was the straw that broke the camels back. When we first started going to El Maguey, we enjoyed the casual atmosphere and decent food for reasonable prices. Most of the time, servers were nice and fairly efficient. Each time we have gone, the service has been getting worse, slower, no returning waiters, mixups on bills, I have had to search down someone to get the bill, just plain unpleasant. The cheese dip, which my daughter loves, has nearly doubled in price over the last year or so and tonight when we did a take-out order on 2 cheese sauces, the charge was 3.75 instead of 3.50 for each. I called them and they said that for take-out, an extra fee is always included!! I asked if that was on the menu and the waiter said, "I think so." (It is not on the menu) If you have ever done a take out order, they never give you your correct change, hoping you just give them a "tip." I have had too many bad experiences to tell anyone to go there. With the economy, I say they are on the way out because better restaurants will do the "right" thing with their customers and El Magueys will slowly go out of business.
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David Bland
Took my girlfriend here after seeing a movie at Ronnies because of the location. over 30 minutes to close, so we entered. The service was lazy and negative because of the time. While taking our order, our waitress was unhappy with no smiles. She came a total of 2 times to our table. Once to ask our order, and the second, to give us the check. When the food came out, the beans were missing. She didnt mention why or try to compensate for it. When we asked her, she simply said they were out. No discount, or anything. The Salsa wasnt refilled when we finished it, and it took forever to get the food out. Not to mention the location of this restaurant is sketchy, you would think they would try their best to make the experience a superb one. So far, I have attended 3 El Maguey restaurants, 1 in Columbia, MO., this one, and 1 in Springfield, MO. The one in Columbia is the only enjoyable one..
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Emily Christisen
Seriously pissed off I ate dinner here last night and it was good food no problem. Well this morning I woke up am realized my purse was missing. I called the restaurant and they told me they did not have it. So me an my husband looked around our house again trying to find it. Well my husband gets on the phone and calls them an they said yes we have it its in the office. We said thank you we will be there to get it. We live over an hour away. When we got here the manager was no where to be found an the office was locked. The employees said hes the only one with the key they called him an he said he would not be back for an hour and a half. Mind you we got here at 3pm he told us he would be here at 430 here it is 530 an he is still not here an not answering the phone we called south County police an there is nothing that can be done. I am so pissed I just want my purse!!!!!!
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Tom Krauska
Its been a while since weve been here, so this is my impression. 1 Star for service - we had drinks, chips and salsa very quickly. Our food was also served very quickly. 1 Star for prices - even with drinks, we averaged about $15 per person - very reasonable. 1 Star for food quantity - you certainly get a lot BUT - The food itself could be better - especially the fajitas. Many of us had steak fajitas and while the meat was flavorful, it was also a bit tough and cooked into a bit of a mush with some vegetables - not very appetizing and certainly one of the worst I have ever had. Not inedible, but needs some work.
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A Private User
First Id like to start off by commenting on the person who wrote the last blog. You should really learn to check your spelling and grammar before you submit a complaint that everyone can read. You are the customer that nobody wants to wait on because youre always trying to find something to complain about. And you sound cheap so you probably dont tip well. Im sure the staff at El Maguey will not be at loss without you as a customer! Every experience Ive had at El Maguey has been awesome!. The food and the service is fantastic! If you cant afford to tip eat at home!
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Sue Foster
My husband and I decided to stop in for lunch. Had been here several times before but today I will not forget . The older lady wearing a black apron seated us. My husband had asked to sit near the window due to his bad eye site. She was so rude and said this section is closed and then gave us a very nasty and mean look then threw the menus on the table. I wanted to leave. My husband felt it was his fault because he had asked for a special seat. The food was not as good as in the past. As for myself I will not be returning.
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Susan Thrasher
I havent been here in a while 2 years to be exact.... and now I know why? The food is tasteless and they couldnt accommodate our entire party and they didnt bring us everything we ordered. I wont be going back. I swear there were rats in the walls too. I kept hearing a squeaky noise by my feet and it was creeping me out. Leason learned I wont be going back thats for sure! Sorry not sorry. Clean up your act. el maguey soco
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steve crawford
The food was good here. Ordered take out and the food was not when I arrived home. Margarita at the bar was good but dispensed from the tap. This seems to be a trend with Mexican Restaurants. So if you are fine with it then you will appreciate it. Otherwise order it branded from the shelf. The bartender was great. Got my order right. The place was super busy too.
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Samantha Fiedler
Fun environment, great service, food was good not great. I had chicken enchiladas and a mango margarita. The sauce on the enchiladas was great but the chicken was poor quality - chewy. Margarita was very sweet. I could not taste the tequila. Over all, I might try it again but was not wowed on my first visit.
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A Private User
First time here on a date with my husband. It was a Saturday night, but we only waited ten mins. or so. The service was pretty good and the food food was as well. My husband is not a big fan of Mexican like I am, but he throughly enjoyed his quesadilla.
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Christina Tenti
The food is always consistent and hot. The prices are great and the staff is friendly and accommodating. I would love to see happy hour specials at the tables but I visit very often and will continue to visit this location.
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Hector Yang
This is one of our go-to places. The food is always plentiful and delicious. The salsa and margaritas are top notch. The wait staff is attentive and will always show up when you ask. I have yet to have a bad experience.
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Teresia Simmons
My husband and I had a very nice time...The waiter was cheerful and kind...The service was fast and efficient...The food was so good...I had the talopia with shrimp and veggies...Yum yum...I will definitely come back...