Address: | 8600 Lasalle Rd, Towson, MD 21286, USA |
Phone: | +1 443-632-0486 |
Site: | potbelly.com |
Rating: | 4.2 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–8PM |
MI
Michelle Wright
The food is great but the staff needs work, in particular just one girl. Every time my husband and I have been there she has never been courteous or happy to customers. Tonight really took the cake when she left her fellow employee making all the sandwiches to put cookies on straws. Our sandwich burned in the oven after she put it in and instead of helping her colleague who was already helping two other people she just said "something in there is burning" and walked away! So if the management is reading this it was the lady who worked 10/30/15 at 8:20pm. If she had a name tag I would gladly give her name but alas she did not. Please for the sake of her customers and the continuity of them coming back please have her retrained!
AR
Ariel Kelly
Having been here a few times I have noticed that the ladies who work here are consistently excellent while the guys are a disaster. Some examples would be hanging out in the back while there is a long line, touching my food with bare hands, walking away before completing the sales transaction and one guy needed the concept of "cleaning baseboards" explained. FFS.
MA
Maobi Gee
giving 5 stars still BUT i think the crew tonight must have been training. service was slow and i had to keep repeating my order and my toppings and had to order mac n chz 3x before receiving it at checkout. but the food is hot n good so im happy. tht is wht i came for after all. been goin faithfully for 2 years. nvr had issues food always been good.
K
k gatch
Service is slow. I ordered a salad and 3 customers after me were helped and their sandwiches were made first and they were rung up ahead of me. In addition, i asked for no tomatoes and extra avocado. I got tomatoes and little avocado. They need to reorganize the way they take orders and prepare orders.
LI
Lisa Taylor
Ordered a big chicken salad sandwich to go and there is barely any chicken salad in the sandwich. I would post a photo if I could. First experience at the Towson potbelly...pretty disappointed.
CH
Chris Williams
Good comes quick and is made to order. I really enjoy the grilled chicken on multigrain bread with fresh avocado added. Dont forget to get a cookie!
AL
Albert Battle
Never had the pleasure of tasting the food they screwed up my order, then I went back for them to replace it and they didnt
RI
ricky ellis
Great sandwich. Nice set up here, real clean and fast. Hot peppers are amazing, cant beat it for a good lunch under $10
AL
Alesia Love
First time there and they treated me so nicely. The food was tasty and the prices were decent. 10/10 would go again.
TI
Tierra Nichols
Was awesome my first Time but since that time its been slow and received two salads missing toppings.
CA
Carl Haupt
Super friendly and perky staff. Very friendly atmosphere with amazing food. Its becoming a bad habit!
CH
Chris Hubbell
Mediocre at best. The food was unimaginative and bland. Subway has more choices at lower prices.
AN
Anthony Cramer
Employees were very helpful and courteous. The sandwich they recommended was delicious.
SY
Sylvia Padgett
Staff very warm and welcoming and they have books and drawings for kids entertainment.
HA
Harry Obrien
The service was very good but the restaurant we could be kept a little cleaner
GR
Greg M
Decent food, the place needed to be cleaned but they were also very busy...
DA
David Snell
They get orders wrong all the time and then they offer you a free cookie
RA
Rachid Pendeme
Très professionnels
SE
Seretse Clouden
Very nice ladies behind the counter. The pepper and olives are great!
MI
Michael Tindall
Awesome Hot peppers, so much more flavorful than overly bland Suckway!
QU
Quana J
The staff is friendly and the sandwiches are good. Love the shakes!
LA
Lady Lawrence
I like the sandwiches and love the soups. Its fair in pricing.
VI
Victoria Bechtel
LOVE THIS PLACE!! Can always count on a delicious sandwhich!
MA
maria Klement
Good food, excellent bread (rolls) for sandwich. Good price
CH
Chukwuemeka Attah-Edeh
Good service, kind employees, ready when you are.
RO
Robert Abe
Love the food here. Nice staff. Good hot food. :)
KE
Kemp Tastic
Friendly atmosphere and delicious sandwiches.
VI
Victor Schweizer
Great sandwiches and milkshakes. Great chain.
MA
Matt Stephens
Loved the sandwich and the service was good.
JT
JT Runner
Always friendly staff, food is always good.
GA
Gabriel Brandao
Amazing sandwiches and pretty good prices
AM
Amy H
Great food, fair prices, friendly staff
NI
Nic Cin
All around jammin food & entertainment
CH
Chip Taylor
Good sandwiches but rather expensive
IS
Isaiah Coe
Best tasting sandwiches in towson!
BR
Bruce Leyrer
Like subway, with better breads.
MI
Mike Crist
A very dry sandwich experience.
LE
Leah Grubbe
great food and great service
MI
Michael Kielmanowicz
Love potbelly shake!
RA
Rachael Reid
Cheap but good food
KE
Kesha Montre
Always a good visit
TO
Toxic Kitten
love their food!!
JO
Joshua Onyan
Great food!
AL
Alex Pagan-Ortiz
Good food!
MO
Mohan tulapurkar
Good food
SW
SWUF inc.
Love it