Address: | 11760 Olio Rd Suite 600, Fishers, IN 46037, USA |
Phone: | +1 317-572-1339 |
Site: | donatos.com |
Rating: | 3.7 |
Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–12AM 11AM–12AM 11AM–11PM |
CA
CAVERACING 56OvalRag
Called in for carry-out. Dalton answered, took my number to have for order, let me know carry-outs are running at about 20-25 minutes, to which I appreciated because waiting after arriving isnt fun and same getting there too late and pizza is cold. So he took my order (chicken mariachi is the BEST btw), and I ordered 2-pizzas, 2-orders of b-sticks, and added some xtra cheese dip, as well as changed my options on pizzas a little. Dalton again told me 20-25 mins, followed by my total, and I headed out for my 20-min drive to the Olio Rd. Donatos with my 2-Yorkies in tow. I pulled to the drive-up window exactly 22-minutes after my call, and observed them putting my pizza in its box seconds before opening the window and asking my name for pick-up purposes. He gave me my total, cashed me out, and handed over my order exactly as placed. He than took a second to notice and talk to my puppies, as well as another employee did, and told me to have an excellent evening! Upon arriving home and gobbling down these pizzas with the family, we found the entire order to be hot, accurate, and most importantly, DELICIOUS! From the call, to pick up, and eating, everything was A+++!!! The same cannot be said for the E.Washington St. location unfortunately! Thanks Dalton, looks like you have your hands full there, but take it all in stride for the enjoyment of your customers!
LE
leroy heins
Poor customer service. Managers dont seem to care about customer retention . I think 13.69 is a high price to pay for a large one topping pizza when every competitor around you is at 10 or 11 dollars . I still decided to give them a try. I was surprised to find out my wife went there and was told it was now 16.03 online shopping cart shows 14.79 . I had to laugh when I called the manager and argued with me about 1.24. My question to him is why online with Tax its 1.24 difference in price . His answer was he did not know but its right. 16.03 for a Large Pizza wow .I will stick with Papa Johns. I might have been worth it if you had better service and your prices matched ... Good luck Olio Road .
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A Private User
My advice is to not buy pizza from this Donatos. I ordered a pizza online with a $3 off coupon and when they came to deliver it, they said they would not honor the coupon. Your best bet is to buy elsewhere from people who want your business and treat you fairly
SC
Scott DeVane
Yeah, yeah, yeah. I know. Chain pizza place. But this one is very nice. The food is always well prepared and the store is always clean. There are always decent looking adults working that care about their jobs and provide a good service to the customers.
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A Private User
Very clean, very nice crew, food was hot and tasty. Best veggie pizza around and the pepperoni zinger has just the right amount of heat. I believe this store has new managment, so its definatly a retry to those that have been away for a while.
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A Private User
Last time I ate here, I found a long HAIR BAKED INTO MY PIZZA. It was quite possibly the grossest thing I have ever bit into. Will not be going back to this location!
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Steve Young
Always use this location. sometimes we host up to 10 kids at our house. They always come thru with specials.Very courteous , clean and quick great pizza
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A Private User
I received very poor service from this location. Im not making any claims about the food quality, but the service was very poor.
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Jeremy Crist
Everything went fine. Used a coupon. Good friendly service. Fast dine in experience. Will visit again.
HA
Harriette Harra
Missing Donatos in Muncie - Ball State University. We have to drive all the way to Fishers.
SE
Sergio Rey-Silva
Solid place. They have a convenient pick up window.
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Ryan Lehrman
the best pizza in indiana
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Sam Javed
Great service and food!
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Tássia Gama Merighi
I love thats