Address: | 1357 Covert Ave, Evansville, IN 47714, USA |
Phone: | +1 812-474-9077 |
Site: | pizzahut.com |
Rating: | 3.3 |
Working: | 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 10:30AM–12AM 10:30AM–12AM 10:30AM–11PM |
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red_2_delta2000 Ps4
Im giving a pizza Hut I would normally give 4 stars a 1 star review and here is why. Not so long ago it was easy to call in an order. They have forwarded their calls to a call center in Texas. I have tried to place an order several times in the past month only to become very frustrated, hang up and drive to the pizza Hut just to place my order. If you go to the Covert Ave Pizza Hut you are treated well and in a timely manner are served your order. If you have to call in your order expect an extreme amount of frustration. Pizza Hut, lose the call center and let the stores resume control. Please... Update. Even though I hung up in frustration the call center still proceeded to place the order. I just received a call from the delivery driver asking me to answer the door. I just left the Pizza Hut. These call centers need to no use people who do not speak or understand the local language (American English). Very disspleased.
SH
Shera Nevitt
First and last time ordering from this Pizza Hut. Customer service was horrible. Placed my order and was told it would be an hour and 14 min wait for delivery. I agreed. So an hour and a half into waiting on the pizza and it hadnt arrived I called. They said it was on the way. 39 minutes later a total of 2 hrs waiting for 2 medium pizzas and I call and they are closed but it gave an option of staying on the line if your order hadnt been delivered. After being hung on 3 times. One finally picked up and very rudely stated they were closed. After being put on hold I was informed that being as I was a new customer the delivery driver was trying to reach me to verify my address. They never called and I gave them my address when I ordered. Its not that complicated. Will not be ordering from them again period.
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A Private User
They recently moved to this location. Their old store was awful. The service was terrible, the employees were rude. A delivery guy even threw a pizza at me when I told him it was wrong. I was reluctant to try the new pizza hut, but i was informed it was under new management. Apparently the new manager knows what shes doing, because the service was excellent and so was the pizza. Im surprised that I was able to come back to pizza hut and have a good experience, but they managed it well. Good work Covert!
MI
michael veneman
Delivery driver made delivery next door to my house, & blocked my driveway completely. NOT HAPPY WITH THIS!!!! Must retrain drivers!
CH
Christine Sherrill
Carry-out. Online listed as casual sit down dining, its not
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Jeffy & Shy
Phone never works and gives you the wrong order all the time
AN
Andi Holmes
Terrible service. Almost a two hour wait for a pizza!
KA
Kathleen Wagner
It is a Pizza Hut. You get what you pay for.
KE
Kelsey E Hill
I love your pizza taste