Address: | 2332 US-34, Oswego, IL 60543, USA |
Phone: | +1 331-725-5210 |
Site: | potbelly.com |
Rating: | 4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–10PM 10:30AM–10PM 10AM–9PM |
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MChelleAZ
I have dined in at the Oswego location many times and every time I was extremely happy with the customer service. Everyone I came into contact with was friendly, helpful and had a smile on their face. I would hope that anyone that claims to have had a bad experience there would go back and give them another chance. The food tastes delicious and the atmosphere is casual and fun. I feel the staff is doing a great job, and I really love having Potbelly in Oswego!
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Greg Schroeder
Rude Sandwich maker. I asked for grapes please. Employee states it will be 60 cents extra. I said thats no problem. He grabs only 5 grapes. Typically they load it up with them. Still no problem there. I asked for them to be cut in-half otherwise they fly out. He looks up and says "Are you serious" like it couldnt believe he had to do extra work!
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Robert Black
Terrible service. The "sandwich artist" behind the counter claims you cant say what you want on your sandwich?! That is the first time that has happened. Usually I get to say what I want on my sandwich before you just hand it to me and tell me it only comes with what is on it. Poor customer service!
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Alysse Meiners
The tuna sandwich was a bit bland this time and the employees are clearly still getting used to working with the app but it still was a pleasant experience. The drive thru was surprisingly quick even though there were several people in line. Ill definitely be back.
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bryan m
Ive bought sandwiches to go around 12 times from this location. All 12 times I was happy with what I ate. Potato salad is hit and miss but sandwiches are always the same. I get a Wreck most of the time with everything. And they have a drive thru which is awesome.
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Adam Simon
I love this place. The grilled chicken & cheddar with bacon and avocado is my regular order. Ive come here numerous times and the staff is always fast and friendly. The restroom is always clean too.
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Felix Black
I enjoy the food from there, but Juan needs to learn customer service. Dont get attitude with me, because I dont understand your English. Because of that I surely wont be returning.
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Phyllis Neal
My meatball sandwich was a 1.5 on a scale to 10. Friendly service & somewhat clean. Will not go back.
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Bryan P. Stevenson
Friendly employees, fast service and everything on the menu is delicious!
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Itzell Rebolledo
Best place ever!! Great food and awesome shakes
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Seaver Bradubury
Store is kinda dirty and bathrooms are gross
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A D
The Chocolate Brownie Cookie here was good.
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Philip Kramer
Friendly service, good food, clean.
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Danny Schwebke
The wreck and a strawberry smoothie.
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Angelo M
Great service and friendly staff.
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Chris Seeber
Best value sandwich in Oswego
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Ken Fluharty
Das a good sammich
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Christy Kern
Always delicious.
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Jason Fota
Great food!