Address: | 1205 E Central Rd, Mt Prospect, IL 60056, USA |
Phone: | +1 847-699-6493 |
Site: | bk.com |
Rating: | 2.9 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
MA
Manos Mantzas
Terrible! They messed with my order twice in a row. First they gave me the wrong type of hot dog. The second time, I explained about the problem with my last order, however the guy who took my order (same guy), did not care much. When I asked him if everything was in order and he gave me the correct hot dog, he said of course. I did not look, since I was again at the drive through. When I got back home, I realized that this time he did not even put in the hot dog, although he charged for it. When I called the number on the receipt, nobody pick up the phone. I went in Burger Kings website and I filled up the complaint form, providing my email and phone number. That was last week. So far, nobody has bothered to contact me. I am not going back there again!
DE
Delia F
Worst burger ever. Burgers at Burger King used to be delicious, but my past to purchases I have made the meat tastes nasty. Like old veggie burgers. They dont even taste like meat. No beef or chicken. Is it real meat????. I feel disgusted. Last time I eat a chicken sandwich. The meat was brown and it didnt tasted like chicken. I got one bite and throw it out. I could go back because my lunch was over. Now I went again thinking that the whopper juniors at least theyre great. I was wrong. Tasted like that chicken sandwich previously. It is not real meat. Thats for sure. I want my money back.
CH
choco panda
I went to buy a burger in the drive through and they got my order wrong. I had to come back only for them to tell me in the receipt it was right, but what I had ordered and what they gave me in the order didnt match. I just wasted my time and money going there, when they should have made sure to have my order right. The screen isnt working in the drive through so that could be the problem. Please fix your drive through window, or else you will get more mistakes, and more unhappy customers. I am not buying from there again. I will not eat dinner tonight, I lost my appetite. Thanks alot!
DE
Deja Wilson
If I could give this place a negative I would. This place is ridiculous and cant even get one order right. I have Gone there numerous times because its right next to my house. Every time I go there they mess up my order and then dont even try to fix it or make it better in anyway. The customer service here is horrific. And if you want to go here I would say pass. Find somewhere else or your just gonna end up as frustrated as I am every time I go there. This is the worst restaurant.
A
A Private User
The manager didnt care about the service. She blamed problems on either workers. She argued with customers who waited almost 40 minutes to get a chicken sandwich. I waited 10 minutes just for a small fry when all they had to do was put it in the carton and hand it to me.
VI
Victor Hinton
The person have me juice instead of an Icee. Then, I asked for a large and instead gave me medium. Then, the lady responded in an mean tone and said Oh my God. And she lied and said she was talking to her husband. This the worst experience ever.
CH
Chuck U. Farley
there was a humongous black hair in my whopper and then they did not want to give me back my money !!!!! do not eat here unless you want to eat somebodys hair
KE
Kenneth Hart
Mt prospect il store is the worst. Orders are always messed up, and what is the point of downloading app if store want let you use coupons off phones.
MI
Michelle Seiler
this place sucks. they cant get an order right to save their lives. 5 times in a row they screwed up. seriously. avoid at all cost
JO
Johnny Slaby
The employees try to do their jobs but I guess the newer ones panic and get confused, but Im sure theyll get it in no time
DA
Daniel Jozwik
Order was completely wrong fries werent cooked properly. Place seems short staffed dont recommend this location!!!
YA
Yahdira Acevedo
The food was delicious I loved it it would tell everyone to go there and eat its so pleasant and delicious
PH
Phillip Maldonado
New revamped look but lazy employees, dirty bathrooms and extremely cold and bad food! Go to another bk!
MA
Marta Salas
Probably the smallest Burger King in the U.S. No problems here though, everything was fine.
CH
Chris Kramer
Always seem to get at least one thing wrong on my orders.. how hard is it to LISTEN
TA
Tamara Shute
Food is standard. Customer service is only good if you are of a like ethniciry
FE
Felix cotreras
muy anti sosiales
SO
Son Goku
I like coming here, but the location is a little difficult to access.
HA
Hannor Bonannor
Drove here for my lunch break and spent 20 minutes in line. Absurd.
FR
Fred Toma
my favorite BK . very nice staff , fast service , good food .
DA
Dariusz Radzik
Great food fresh and delicious, Service was awesome
CH
Chris Kromidas
My fries were cold.The food order took too long!
PE
peter rabadi
Ordered a chicken sandwich and got really sick.
AL
Alma Esquivel
Parese toast food meal!
MI
Michael Rose
Dont go Everything old and dry Just terrible
NI
Nirari Barm
Great fast food, love the whoppers from here
MO
Mohit Arora
Good burgers... But sometimes too salty
KE
Kevin
The building got renovated recently
OR
Organic M3dia
quick service and excellent staff
BI
Bill Petrow
Tasty, not greasy,, good pricing
AN
Anne Sbarbaro
Very clean newly remodeled!
AN
Andrii Shtybel
Very tasty food!!!!!!
AL
Allan R
Quick and nice
K
K Vlogs
Love the food
KE
Kevin Nowacki
Carne what
JE
Jesse Hannah
Good food
MA
Mark Newman
The worst
RO
Robert Hopek
Its ok
SL
Slava Varzaru
Good