Address: | 2480 N Randall Rd, Elgin, IL 60123, USA |
Phone: | +1 847-836-6304 |
Site: | starbucks.com |
Rating: | 4.1 |
Working: | 4:30AM–10PM 4:30AM–10PM 4:30AM–10PM 4:30AM–10PM 4:30AM–10PM 5AM–10PM 5AM–10PM |
AD
Adam Mohr
Glad this isnt my everyday location..came out here for an audit early and sat here most of the staff was great with no complaints..but one mid 40s aged blonde was terrible..If I was the manager she would be gone.. She had no interest in being friendly to customers or helping people get what they want. I think the staff wasnt happy with her. I went up to the counter and she was fighting with someone over mischarging them and told them even though their balance was wrong not to worry about it on their card..They left unhappy only to return later..she wasnt friendly about it..then I went to get a refill of vanilla iced coffee and instead of making me a new one she went over took warm coffee dumbed it into diluted ice and squirted about 5 or 6 vanilla syrup shots into a tall iced coffee..i tried drinking it and it tasted like just sugar and gagged me so had to have someone else dump it out and make a new one..
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Zaineb Abdulla
Service at this Starbucks was terrible. Staff were extremely rude to me from the moment I attempted to place my order with a rude cashier who treated me like scum despite being friendly with every white customer before me to the moment an equally rude barista shoved my drink at me with a snarl. I can only assume their reactions were racially motivated. This is 21st century America and such discriminatory behavior should not be tolerated.
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Nik Roman
This is the slowest Starbucks Ive been to. With one person in line ahead of me, it took me 15 minutes to get my iced coffee. I finally said something to one of the barista on the hold up. They forgot my order. I go no apologies, just a horribly made drink.
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A Private User
Been here a few times, as it closest one near me and the service is always poor. I always see at least one or two workers meandering around even though there is a line. I blame poor management as I can never tell who is in charge.
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Michael Serratt
Hands down the best service Ive ever received at a companyIve been to! The team lead Glenn went out of his way to bring a refill because he saw I was running low on my drink... where else do you get service like that?
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John Duhamel
Awesome staff. Zach went above and beyond for me and my partner. If I lived closer to that location it would be my regular coffee spot. Thanks again to Zach.
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Eric Samuelson
I go here every morning before work. Team is like family; very friendly. I intentionally dont go through the drive-thru, just so I can see the crew!
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Aimee Korby
I absolutely love visiting this location! Everyone is so friendly, and attentive. Out of all the locations I visit, this one is my number 1!
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Monia M
Placed order thru the app, with 2 drinks that I ordered used one star reward, at this Starbucks they STOLE three of my star rewards!!!!
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A Private User
sitting here now. most annoying starbucks EVER. music is noxious stim. coffee alright, save it for the drive thru
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Gina Fiore
The barista Geneva is super helpful every time I visit! Great staff, and they get the order right every time.
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Andrea Steinburg
Not always consistent with their drinks. Ive ordered the same drink and had them taste completely different.
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Spencer Stantis
Ok expensive coffee. I find that the coffee always has a burnt taste. The staff is nice, though.
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Victor Genel
The drive through is so slow here, and if you are in line, theres no way out.
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Allison Sims
Always fast service and coffee always taste the same. Great Place to visit
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Jennifer McCarrel
These guys are always fast and get your order right the first time!
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Kathleen Cass
Daily stop for either iced coffee or iced tea. Love the Egg Bites.
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Nicholas Castagna
This team is awesome they always know my drink and get it right!!!
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Dr. Mike Hartlett
Staff is super friendly and has always gone above and beyond!
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Debbie Agnew
The coffee is good, the shop is good for relaxing and reading.
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shawn dunning
Tricky navigating drive through but Starbucks always delivers
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Sean Gilman
It is a SB, they dont vary. Expensive coffee and good staff
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Ralph Russo
Mmmm coffee good. Not may coffee options in this area.
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A Private User
the coffee was good, the people were nice, I liked it!
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Keith McMaster
The most people relatable Starbucks Ive been to.
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John Dwyer
Fast,friendly and clean. Drinks are well made.
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A Private User
Service was quick and efficient, latte tasty.
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Becca W
Love Starbucks and this is my go to place.
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Jim Thommes
Great place for a quick business meeting.
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Blake McMullin
Great lounge area and excellent service.
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Michael Wilson
Ample amount of sitting room here.
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Tracy Altheide
The place was clean and friendly.
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A Private User
Good coffee, horrible wait time.
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Jos P
Love the coffee maker prices
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J Crisp
Ok. Slow but good caffeine
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Sandy Hoke
Always good service
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Carlos Perez
Cool place