Fung Kü
| Address: | 1720 Collins Ave, Miami Beach, FL 33139, USA |
| Phone: | +1 305-534-7905 |
| Site: | catalinahotel.com |
| Rating: | 2.7 |
| Working: | 4PM–2AM 4PM–2AM 4PM–2AM 4PM–2AM 4PM–2AM 4PM–2AM 4PM–2AM |
Location
Photos 100
Reviews 10
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Yeriel Jose Grullon
Sigh.. . . . Here were go- 1. Tables are weird. You have to sit one leg in, one leg out. The table has a beam that goes across towards the bottom of the leg. The seating was a couch/bench on one side and a (short) ottoman type stool. The combination of the short stool and that beam made the seating position uncomfortable and akward. 2. Food took too long to come out. Ordered two egg rolls for appetizers and 4 sushi rolls for entree. We waited about 35-40 minutes for the food to come out which the entrees came before the appetizer. 3. The food was actually pretty good. . . . But . . . When we finished eating and got the bill, we layed the debit card in the book and waited for pickup. The waitress stood across the outside dining area talking to another couple that was eating. 5 minutes.....10 minutes passed...still chatting. At this point, we got the attention of the bus boy to see if we can finally get the bill picked up. He signaled to her, got her attention...and she just stood there, chatting away still. 5-8 more minutes passed and then we got someone else to handle the bill, which all that happened was our original waitress was pulled to the side and then came to take the bill. Ive never wanted to leave a restaurant so bad before. I probably would not go here again. Not worth the automatic gratuity charge with very poor service, let alone tip. ***-Tip to managment-*** *Have kitchen roll out orders faster or advise guests on long wait times. *Advise waiting staff to be attentive to their patrons. Cant chat away while people are waiting on you.
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Em O
Slow, lazy, deceitful service. Our waitress walked over to chat with a friend passing on the sidewalk while our drinks were empty and she hadnt checked on us in over 25 mins. We ordered 2 sushi rolls and green coconut chicken curry. When we ordered the waitress made sure to mention that food comes when is ready and not together. Kinda weird for my husband to be completely finished with his meal for 15 mins before mine even arrives. The sushi was good, no complaints. The chicken curry had good flavor, but was so overcooked it was almost inedible. It speaks volumes when something as basic as chicken cant be cooked correctly. After the meal our waitress brings an electronic tab, which is the only option, no paper tabs issued. Shes fails to mention the automatic 18% gratuity that the restaurant already adds for you. Ive seen this with parties of 6 or more, but Ive never seen it for parties of 2. With the automatic 18% gratuity unbeknownst to us, we tipped her an additional 20% because that is our standard tipping amount unless service was horrific. So even though her service was lackadaisical, she walked out of there with almost a 40% tip. It wasnt until later that we realized this. NO WONDER SERVICE IS LACKING WHEN SERVERS KNOW THEY WILL AUTOMATICALLY GET AN 18% GRATUITY, AND THEN SNEAKILY ASK IF YOUD LIKE TO TIP MORE WITHOUT TELLING YOU YOUR TAB ALREADY INCLUDES A TIP!!! Completely obnoxious. Will not recommend and will not return.
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Bruno Grall
Attention: photos de la terrasse non conformes. Cadre sale, non entretenu, bruit des voitures sur Colins à peine masqués par du hip hop non varié. Mauvais service qui vous sert quand il veut ce quil veut et comme il veut. Pour finir, on ne vous demandera pas votre avis sur le tip. Préférer dautres adresses pour le prix. Vraiment.
YV
Yvonne Yang
I can bear not tasty food because it might because they could be simply not my type. However, each cuisine has its basic principal and when service also comes bad, it becomes unacceptable. We were told that we needed to wait a bit longer for the food which was fine. We ordered some Ramen. But then the ramen actually came, it was simple soup and almost no noodle!! We asked a waitress and she simply explained that the ramen is a soup. We travelled often and do have understanding about Japanese food. Even if the food does not taste well, it should as least follow the basic rule. Table serving was not pleasant but the later managerial explanation and apology saved slightly.
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Mark Boomer
Do not walk away from this place, run! The service was horrible, the food even worse. The drinks are mediocre at best and way overpriced, even for South Beach. I dont know how this place is even still around, it should be shut down. We ordered 3 rolls and ate 1, the others tasted like what I imagine 3 day old bait would taste like. Yeah, it was 80 degrees outside - but should the sushi be hot (and no - not cooked)? The service was horrible - slow and VERY un-attentive. I even asked a manager for place settings and they never arrived. The money I paid for this crappy food and bad service is down right criminal and dangerous. Avoid!!!
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A Private User
This place is a typical south beach operation. They have one price on their menu but charge more on your total bill! Of course they dont forget 18% gratuity on the top of the incorrect bill. When I brought this obvious "miscalculation" to the attention of the manger,he acted very surprised ( not a good actor) and pretended to make things right..yet still overcharging us. Bring a calculator with you..and dont forget to compare your bill with the menu! These people do it every day and the only way they stay in business is because people come to south beach for two-three days and leave.
MA
Maya Abusharif
The best part of the whole experience was when we got to leave. I saw a snail running a marathon faster than our waiter could deliver our food. He never checked in on us in 25 minutes after we took our order! Our whole order took an hour to come! He had all these excuses that made no sense whatsoever! He also lied about he also lied about being the manager! If he was the manager he would know how to take an order and work in a restaurant! Never come here! It was the worst restaurant Ive ever been to!! Not only was he the worst server of all time he was rude and disrespectful!
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Kaylie Barrow
Ordered 1 roll to go. Was told it was would be 10 minutes. My room was around the corner so I could have easily waited there but I figured 10 minutes Ill wait. It was 25 before it came out. It Was supposed to have shrimp crab advocado and eel sauce. Got to my room and 2 of the rolls fell apart before I even opened the box. There was no eel sauce. I go back to the restaurant they say oh were actually out of eel sauce. Just sent out an order knowing they didnt have what I ordered and didnt say a word to me. Safe to say Ill never be back.
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Bethany Hoecker
If I could give 0 stars I would. Service was absolutely terrible. We ordered and waited for over an hour....we never recieved our food. We also had to ask the waiter to refill our drinks multiple times. After speaking with the manager and expressing our disatifaction with the service, he asked us to wait 5 more mininutes. This led to our food being delivered to another table and eaten in front of us by a couple that arrived 30+ minutes after we did. TERRIBLE TERRIBLE TERRIBLE I 100% DO NOT recommend!!!
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Charles Corbett
I ordered a Fish dish with asian greens (sprouts, carrots, and was expecting Kimchi). I waited an hour, and their idea of kimchi is different from the rest of the world (protip: wasnt kimchi). The meal itself was actually impressive, but I was also starving by the time I got it. Over all wasnt very satisfied. However I ended up leaving an extra tip for my waiter as he was particularly helpful and felt terrible about the wait. OH and dont get me started on the music, but its south beach so expected.
