Address: | 650 NE 22nd Terrace, Homestead, FL 33033, USA |
Phone: | +1 786-243-4000 |
Site: | portofinocoalfiredpizza.com |
Rating: | 3.9 |
Working: | 11:30AM–10PM 11:30AM–10PM 11:30AM–10PM 11:30AM–10PM 11:30AM–10PM 11:30AM–12AM 11:30AM–12AM |
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Elizabeth Vasquez
If there was a way to give Portofinos negative stars, I would. Terrible, terrible service. The wait is long and not just to get seated. For EVERYTHING. If you dont have an hour of waiting time then you might want to steer clear. This goes for to go and dining in. To get something as simple as a beverage it took our server 20 minutes to ASK us what we wanted and then 10 to bring it over. Mind you, this was not a busy day. The food was mediocre, at best. The to go service practically make the servers look like gods. I came in on a rainy day and the entire restaurant was empty. I walk over to pick up an order at the to go counter and was looked at (not greeted as they didnt even bother to say hello) by a group of 5 workers in uniform. Some of these were on their phone, another sitting on the counter and another eating food in plain view. Ive worked at restaurants before and I was pretty disgusted. Before I could say anything, one of them looked up, pointed at the bar with his fork and said, "you can get your order at the bar" and went back to talking to the other employees. By far the worst restaurant experience Ive ever had.
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Allure Lily
Consumer BEWARE! If you are looking for VEGAN food options be sure to literally ask to read the actual recipes/ingredients of menu items provided at this restaurant. As my vegan husband and I found out a few nights ago we were unfortunately fed EGGS EVEN AFTER asking Portofino employees 5 separate times whether or not their Garlic Foccacia Bread and Pizza Crust contained ANY animal or animal by-products and were told they did not. THIS IS COMPLETELY UNACCEPTABLE. Thank goodness we do not have food allergies or anything to eggs or we seriously could have ended up in the hospital. As if this wasnt disappointing and disgraceful enough, during the meal we ended up consuming of spaghetti and vegetables, what does my husband unexpectedly bite into?? A PIECE OF BROKEN GLASS!! (Pictured below) What type of restaurant is this??? You feed your customers exactly what they dont want after they specifically ask you not to give it to them and then ice the cake with broken glass in their spaghetti... smh :/ If we could give this restaurant less than a star WE WOULD. Needless to say they will not be seeing our sunny vegan faces again.
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Phong Truong
This is a cycling establishment currently on the upswing. Avoid the crazy wait & crowd at Chilis & check out Portofino. The service staff has made improvements and hopefully wont cycle down anytime soon. Excellent brick oven coal fired pizzas & pasta dishes. I get the dolphin fingers every time. Salads & produce are fresh and done right. Weve had quite a few entrees; all are good. Friendly staff & full bar, albeit tiny, with TV screen views from just about any table. A more reliable venue if youre on a movie schedule, which conveniently, is in the same plaza. On a side note, they make excellent fresh lemonades.
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Marisely Rojas
Delicious food, but slow service. We live nearby so this place is a go-to spot for us on weekends or a whatever day. Every time we go its quick to sit but long for them to take your order and serve your food. One time I thought they had even forgotten we were there. The food is delicious so when we finally get the food, you kind of forget how long youve been waiting. EVERYTHING is delicious. If youre planning on seeing a movie, go to Portofino about 2 hrs before your movie starts or youll definitely miss it.
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Dieter Rosabal
My family and I got intoxicated with the Pizza, I remember my wife telling me the water tasted funny. We ate on a Friday night and the next day my wife was vomiting and had diarrhea, by the afternoon she got worse and I started to feel my stomach bad. I took my wife the hospital and thats when I started vomiting and feeling bad, Sunday my uncle and my mother-in-law had the same thing, vomiting and diarrhea all day. SOMETHING was not handle well in making that food, our bill was $200 dollars.
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Tara Edmonds
We decided to try here on way home from the keys because we have heard such good things about it. We were totally disappoint, we sat at bar because you usually get better service there. Needless to say not so much, I guess because we are not regulars...... The food was ok not great, and definitely wont be back for., The little girl was nice thought, but they need to tell the young man to lay off the cologne. Should have just gone to Bellinis........
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A Private User
Good food, BUT terrible service! Stopped in with a relatively small family of 8, put in our order and it took forever to come out. Several groups of people came in, ate, and left before we got our food. When the food did come out, one order was made completely wrong, and they entirely forgot the order of one person. The entire group was done eating by the time the last person got their food. Terrible service, ok food.
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Stewart Kolsch
I am staying at the Hampton down the road and I decided to try out the non franchise pizza places. This place has the best pizza! The others were good but this place is special. Perfect sauce, cheese to dough ratio. The conch fritters were bomb. The wings had great seasoning. They pushed the wings as one of their staple apps but they were good as wings get. I cant say enough about how amazing the pizza is.
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Jorge V
Perfect place for data night, my wife and I eat here at lease twice a month. The mozzarella planks are very large thick pieces which we love. We had two orders of planks, a large meats Stromboli, two Caesar salads and about 8 special Rum and cokes and a large vanilla sundae to top the night and it came out to 67 dollars. You cant beat that. Drinks special are two for one all night long everyday...
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AJ borski
Ive gotten great pizza and delivery from Portofinos. When I first moved to Homestead I heard lots of bad about this place but they must have figured something out because they are good with service and tasty food. Just remember this is a pizza joint and you will get more than you expect. if you think this is some trendy date night location you probably need to reassess your life choices! hahahah
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daisy fabelo
Okay so its Monday and it was pretty full we got there at seven the waiter acknowledged us at around 7:30 and the pizza was to be put in at 8:45 pm . Then they tell us theres no pepperoni . I blew a fuse and left. Will never go there again do not care if the pizza is any good because the service was HORRIBLE.....These pizza people will not last too long if they dont change there service.
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A Private User
I have ordered delivery from Portofinos twice the first time it took about an hour and a half because of a "kitchen problem" the second time they never showed up at all. After a call they had said the driver was on their way for over two hours... but never arrived. Portofino has no concern at all for its customers I strongly recommended any other pizza place over this over priced joke.
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A Private User
If I was an alien, I would open up a franchise on my home planet. The Pizza is Dynamite! I had Portofino Special Pizza with sausage, meatballs, & sweet peppers and seasoned ricotta cheese. It was so good, I think space aliens would really love it. If there aliens in outer space, this pizza will lure them here. And we should use it to communicate with them. Its Dynamite!