Address: | 452 Main St, East Haven, CT 06512, USA |
Phone: | +1 203-469-1732 |
Site: | ehchinese.com |
Rating: | 3.6 |
Working: | 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–11PM 11AM–11PM 12–10:30PM |
MA
Matt Struzinski
Food is great here, not gonna lie, but the service was hands down the worst Ive ever received. Get ready for a story and a half. My girlfriend and I had ordered $25 worth of food one night at around 8:00pm for delivery at my Branford address (right over the Branford/East Haven line, about 2 miles away from Foliage). An hour goes by and we have not received any phone calls from the delivery man or the restaurant so I call them back. They say he is on the way, so we let it slide and wait patiently. Its now reaching 10:00 and theres no sign so we call them back and we get the same response, "Hes on his way dont worry". Its finally 10:30, two hours have gone by, so I call them back and tell them that if he isnt here within the next 10 minutes that he can turn around and go back and they can keep their food. The delivery man finally calls me and tells me he is here. I go outside to meet him up and he is waving me down from the apartment complex across the street telling me to meet him up to get my food. I yelled back at him that it doesnt work like that so he ran over to my door. I told the delivery man that almost 3 hours had passed, I do not plan on paying full price for my food. All of the sudden, the delivery man "didnt speak a word of English" (he was fluent on the phone) and was telling my girlfriend and I that he "didnt understand". Then he told me that he grabbed the wrong food order and that our order was back in his car across the street. Once my girlfriend was looking at the menu to see that it was our order, he tried snatching the money out of my girlfriends hand. I shouted at him that this was my order and he shouted back at me to "Go f--k myself". After he swore at me, he ran back to his car with my food and peeled out of the lot. I went back inside, called Foliage back and angrily told them about my poor service and they told me that I was wrong and I should have paid full price. I hung up frustrated and settled on Twin Pines for the night. 11pm and Im finally eating dinner somewhere else. Then for the next two days, the delivery man was calling my number several times harrassing me telling me to go F myself, Im a piece of s***, etc. I told him that if he calls me again I am calling the police and pressing charges for harrassing me. That was the last I have heard from them and the last time I ever plan on ordering food from them ever again. I have told several people this story and I really hope that nobody has to deal with the issue I had that night. DO NOT ORDER TAKE OUT FROM FOLIAGE IN EAST HAVEN.
JA
James Roaix
This is the 4th time ive ordered from this place 2 times ive picked it up and 2 times ive had it delivered. Both timesi had it delivered they refused to bring it to my door. They called me to tell me to meet them at his car. They have GREAT food. But they have poor delivery service. When i called the store to complain i got the driver and he hung up on me. When i asked for the owner. My suggestion is only order if you are willing to pick the food up.
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Elissa Freidinger
Their food is good but unfortunately their service is TERRIBLE. They were our go-to Chinese restaurant for about a year but the last two times they have been over 45 minutes late and forgot a meal BOTH TIMES! We called to cancel the order because we didnt want to wait any longer for our food and we were hung up on. Unfortunately, we will never order from here again.
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A Private User
It is great to have excellent food, awsome service and great atmosphere all in the same place! the prices are very reasonable, the the food is delicous and mad to your taste, as well as freshly cooked... prepared in a clean kitchen, they greet my family and by name even bby phone order i couldnt ask for more!
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Desray-ann Davids
I ordered a dish and when came it was not made the same way Im use to and when I was explaining it to the person who answered the phone they wont understandable and extremely rude. I will never order from them again plus there lo-mein is always too salty...
A
A Private User
I enjoy my favorite dish general tso chicken all the time. the taste is always consistent. lots of selections on the menu. very clean kitchen, friendly people. i go pick up my order sometimes because their delivery is busy. but it is worth of waiting for :)
EM
Emilio Bonilla
service was horrible!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! delivered the wrong food and we called they basically said not there problem and was not going to fix it. Never ordering from them again. Horrible service
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Ashlynne Stocker
Right down the street from home so they always deliver way sooner then they say. Delicious food, really nice delivery guy, and reasonably priced. We love them and will always come back for more!!
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David Fortuna
Greasy chicken, TERRIBLE crab Rangoon, and below-average shrimp fried rice! Me and my wife were very unhappy with this barely edible food. Anyone can make better food at home!
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Drew Peacock
A little Oily but the best Chinese fast food in the Area. The food doesnt seem to use any msg ... large portions equals a Siesta after lunch. Clean restaurant!
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Jorge Parada
I travel all over the country working along powerlines. I eat out a lot, but this place has really good food. That also have orange duck.
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Lili chen
when it arrived the beef and mushrooms were disgusting and obviously cold.my dumplings were edible,but they werent fresh.
JE
JEISSON AGUDELO
Never eating there AGAIN.. found a cockroach in my wanton soup >:( the hell with that food disgusting place to order
PA
Patty Chippy
My delivery was on time and the food was excellent. I highly recommend this take out for a tasty treat any night.
AN
AnaStacia Espositi
Our "go to" Chinese food place, never had a bad meal from there. No dining area- strictly pick up or delivery!
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Adam King
Took over an hour for delivery, but I got a free monkey calendar, so were good. Awaiting another order now.
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lizbeth garcia
Great food and nice people been coming here since we moved here 10 years ago they been around a long time
ER
Erin Scheibel
Foliage has been around for as long as I can remember. The food is always the same and always awesome!!!
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QGS Bikes and more
TERRIBLE food and i found a rat foot in my dumplings... my mother also found roaches in her noodles...
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Francesca Villano
The absolute BEST Chinese takeout you will ever have, and the owners are so nice!
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Vinnie Borzillo
Rude on many occasions and try to pressure you into paying cash and not card.
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Rob Cassidy
stay away from here. Seagull meat was found in their food!
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Michael Fitzgerald
My "go to" chinese takeout place.
JO
Jon R
Best Chinese Food in town
SA
Sandra Kadawu
Good cheap food.
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Christina Milano
BEST FOOD EVER
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Bill C
Love the food!
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Brian Delorge
Good rice