Address: | 2027 E Colfax Ave, Denver, CO 80206, USA |
Phone: | +1 303-282-1044 |
Site: | mulberriescakeshop.com |
Rating: | 4.2 |
Working: | Closed 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 9AM–2PM Closed |
RA
Rachel Gallaher
*This is the same review I posted on Yelp! on 10/7/14. Yelp! occasionally doesnt post reviews (for reasons unbeknownst to me) so I always make sure to put up the same review and rating here on Google - they dont remove anything. Just FYI!* My husband and I used Mulberries to create our cake for our September 27th, 2014 wedding. I had a GREAT experience from step one with Mulberries. My wedding session (to decide which cake, flavors, etc) was fantastic and I got to taste test right on site. Kathleen called about 2 weeks before the wedding and told us when she would be delivering it. It was GORGEOUS and delicious! We got so many compliments at the wedding at how good it was and people went back for more (and we still had some leftover). They deliver to Golden, just FYI. Also my husband and I had a REALLY cute cake topper - they handled it perfectly and stored it for us a few days beforehand, which was really helpful. Also....and I think this is really important. Kathleen told me she would deliver at 4 on Saturday and basically, she showed up on time, delivered perfectly, and set it up without me having ANY clue. This is how good service/business is done, with a delicious result. I had no worries about my cake on my wedding day. Also - you get as many taste tests as you want once you pay and sign your contract with them. Alex and I went for 3. It was AWESOME. We will be using Mulberries for every single baked good/cake/muffin/whatever tasty needs we have from now on.
AS
ashley anderson
First of all - I ordered the cake I wanted over a week in advance. They called me 2 hours before I was supposed to pick it up and told me they were running behind by 2-3 hours...first red flag. I get there and the cake was NOTHING like the picture. (Mind you - the picture wasnt something I had given them - but a picture that was on their website of a cake they have previously done) It was done very carelessly and I could tell done in a rush. I was very disappointed but had no other choice but to accept it due to the fact that my daughters birthday party was in an hour. They didnt have a box that fit the cake. So it was placed in a small box with all sides of the cake exposed. How was I supposed to get this home??? Thank goodness I brought someone with me to pick it up so they could place it on their lap for the drive home. I drove very carefully home. By the time I got home the top layer of the cake was falling off. There was no way to fix it without ruining it more. My cake was ruined. I called them IMMEDIATELY to get a resolution or even to have someone act like they cared and get an apology. Did I even get that? No. The lady on the phone told me the owner was busy so she couldnt talk. I asked for a call back....still to this day...no call. I paid a lot of money for a cake that went in the trash. I went to Safeway and bought a cake that looked better and was much cheaper. I would never ever in a million year recommend this place.
BR
Brian Hinkle
We used Mulberries Cake Shop for our wedding in April 2015. Our reception was at The Fort in Morrison and we were delighted to find out that they worked together making things even easier for us. Mulberries is a cute little cake shop on a corner conveniently located right on Colfax. We met with Kathleen for a tasting and everything we tried was great. We explained to her our concept of cupcake tower with cutting cake topper. She drew everything up and was even able to fulfill our special request of making a Black Forest cutting cake. We live in Houston so after the first visit all of our communication was via email and phone calls. Kathleen always got back to us right away with answers to our questions and made us feel comfortable that everything would turn out great at a time when we were worrying about every detail. Her and her staff knocked it out of the park with the cakes flavor, appearance and with their amazing customer service! Would highly recommend them to anyone for weddings or otherwise. Thanks Kathleen! -Brian & Gemma
A
A Private User
I have been cooking for years at a high level and I have never seen such a poor amount of skill. The cake was to be a reproduction of our wedding cake topper. There was a photo provided, directions to what is was to look like including size, shape, and color. The person said they did not need the photo. And we received a cake that looked like a hobo made it. it is not square, but more like something out of Alice and wonderland. They placed frosting roses on the cake when we were told we would be receiving sugar roses. The frosting looked like it was placed on in less than 15 min. and the decoration is nothing close to the original. Now keep in mind that this cost $30, are original cake all 3 levels cost us $100 and was great. I would not use this place again ever. Next year I will reproduce the cake and it will look like what is should have.
A
A Private User
The cakes from here are good enough but the service has always been terrible for me. It took speaking with three associates and then the manager to get my order correct and then the finished product still wasnt correct. They moved from their Wash Park location to Colfax but did not warn me on the phone nor did they update their website. When I told them that their website still had their former location, they seemed offended. I was just trying to help. As a business in the service industry, Im shocked at how clueless they are about providing service. I dont think that being polite and organized is much to ask but I guess Im stuck with them until I can find another cake shop.
MI
Michael U
This is a great cake shop, offering custom cakes of all shapes and sizes, and from the large list of flavors of cake, filings, and icings it is easy to find a combination that will satisfy anyones sweet tooth. The created for me a cake that looked like a holiday gift box, and with really little input from me delivered a truly charming result. Additionally with only a 48 hour turn-around for most cakes, it makes it easy to wow the guests of a short notice gathering, just like I did on Saturday 12/3/2016. Thanks everyone at Mulberries, all of the guests at the party were impressed with the cake and thought it was delicious.
JO
Jonathan Ostrow
This is one of the best cake places I have ever been to. The selections are amazing and you will not be disappointed in the cakes that you receive. They also have wonderful cupcakes that are better than any you will find in town. The staff was so great. The shop was very busy but they made a point to see that I was acknowledged. He staff took my order and never made me fill rushed even though they were busy. Mulberries made a wonderful and amazing cake. I also got some cupcakes. Wow they were so fresh and fluffy. Larger and better than any I have had. Thanks for making my wonderful cake.
BR
Brianna Francis
Ive been craving cupcakes for weeks, and finally went to get one. I walked into Mulberries, and was disgusted with how rude they were. There was no one at the counter, only a group of people chatting. I waited politely, and eventually made my way to the counter. No one came to help, even though an employee was right there. To make matters worse, the cupcakes were super tiny, and looked lack luster. I walked out after waiting for someone to help, to no avail. Unprofessional.